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Holiday Inn Edinburgh

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Holiday Inn Edinburgh
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2,019 Reviews from our TripAdvisor Community

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Showing 1,868: English reviews
Perth, Australia
Reviewed 26 March 2015

Easy location, short bus ride from central Edinburgh to the hotel, right next to Edinburgh zoo. The rooms are standard hotel rooms, nothing outstanding but clean warm and comfortable. The breakfast buffet is a good spread.

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1Thank wabeachbum
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your experience with us. I am pleased to read that you have a comfortable stay with an enjoyable breakfast with the hotel being well located for your visit to Edinburgh. Kind Regards Claire Claire.borthwick@ihg.com

Glasgow
Reviewed 24 March 2015

I stayed at the Holiday Inn in Edinburgh for a night with my husband and daughter in March 2015. We chose to stay here because of the proximity to the zoo and had a really good experience, so I'm quite surprised to read some of the negative reviews that have been posted recently. I found the staff we dealt with...

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Helpful?
2Thank meg1978
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent stay with us at Holiday Inn Edinburgh. I am really pleased to read that after choosing to stay with us your expectations were exceeded and you had a fantastic Family stay whilst visiting the Zoo. I am must apologise that you were disturbed by the Fire Alarm and I thank...

Belfast, Northern Ireland, United Kingdom
Reviewed 23 March 2015

Stayed at the Hotel for the Scotland/ Ireland Rugby match, The Hotl is tired and needs a major upgrade. The Staff are the strong point of the Hotel but you can't make a silk purse out of a pigs ear. This hotel should be a jewel in their crown but it's obvious it's only useful money is lifted during theRugby...

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Helpful?
Thank Colin1892
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your stay with us during the recent Ruby match at Murrayfield. I am dissapointed that your experience was distinctly average however I am pleased that our Customer Service was excellent. Upgrading our product is a continual focus within our operation however I apologise that during your stay you were dissapointed. Kind Regards...

Middlesbrough, United Kingdom
Reviewed 22 March 2015

Me and my boyfriend stayed here in March as we were visiting Edinburgh Zoo and it's literally right next door. Amazing location if coming to Edinburgh for the zoo. No faults there. We payed an extra £25 for a deluxe room which was room 335. I really have no idea what was deluxe about it. It was just very average....

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Helpful?
1Thank tyrant_virus
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to give us your feedback on your stay. I am very concerned to read the issues you have highlighted and I apologise for the unacceptable level of Customer Service you have encountered. I would be very happy to discuss these matters further with you please contact me directly using the details below. Kind Regards...

Scotland
Reviewed 22 March 2015

Have stayed here 5 times in the past two years and this was the worst ever. I booked by phone direct to front desk, for two standard rooms. Initial call was very good, the booking was very easy and the girl who took the call very helpful and cheerful....a good start. Being familiar with the hotel and surrounding area I...

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Helpful?
1Thank sve170
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent experience. I am very disappointed to read about the dissatisfaction of your stay and I would be grateful if you could email me directly to investigate further. Kind Regards Claire Claire.borthwick@ihg.com

Chester, United Kingdom
Reviewed 20 March 2015

I satyed at the Holiday Inn in Jan 2015 and was very disappointed especially with the catering. The food was usually not as the menu, it was occasionally cold and most of the the staff seemed not to care. I did have a conversation about it with the duty manager one night who was full of apologies and refunded the...

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Helpful?
Thank steveatootac
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to write such a positive review on your recent experience with us. I am delighted to read that on a returning visit to the Hotel we have managed to turn your previous experience around and you have had a fantastic stay. I will ensure your feedback is passed onto all our Teams and we...

Reviewed 19 March 2015 via mobile

Very polite & courteous staff who care about their guests. We stayed here 16th and 17th March with our 2 year old son and couldn't have asked for nicer service. The pool was a real treat and an added bonus for us as well as the location, right next door to the zoo and only a 10 minute drive into...

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Helpful?
Thank Redonion1985
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to write a review on your recent experience. I am delighted that you had a great stay and your Son was well looked which always leads to a more relaxing stay. We apologise that during your stay there had been issues with the Fire Alarm and I can confirm that they are now resolved...

Yeovil, United Kingdom
Reviewed 19 March 2015

I stayed here with my boyfriend in august last year, we went for a long weekend for my boyfriends 21st birthday. It was both our first time to Edinburgh! This hotel wasn't too far from the airport, but you still need transport to get to and from, but was very easy. It is also right next door to Edinburgh zoo...

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Helpful?
1Thank Rhiannon1112
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your stay with us at Holiday Inn Edinburgh. I am delighted to read that you enjoyed your experience and you found the Hotel well located for visiting the City Centre and the Zoo next door. Kind Regards Claire Claire.borthwick@ihg.com

Glasgow, United Kingdom
Reviewed 18 March 2015

Hotel is very nice, with fantastic amenities. Staff are as pleasant and helpful. The room was standard and did what was required, although front hotel rooms do suffer from constant traffic noise, but that's not the hotels fault. Bed was comfortable and tea, coffee facilities were adequate. Room was a bit on the hot side and the radiator control valve...

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Helpful?
1Thank Daniel M
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your recent experience with us. I am pleased to read that overall from you mixed review that you would return to stay with us again and your stay was comfortable with our Teams being helpful and friendly. We look forward to welcoming you back again. Kind Regards Claire Claire.borthwick@ihg.com

Carmarthenshire
Reviewed 17 March 2015

Stayed at the hotel over the weekend whilst in the area on business. Easy access from airport with ample free parking available. The welcome at check in was unenthusiastic to say the least. 'Here's your key, the lift is over there'... No acknowledgement whatsoever for being a member of the IHG Rewards Club. Stayed in an Executive Room on the...

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Helpful?
2Thank Brynmun
HIEdinburgh, Guest Relations Manager at Holiday Inn Edinburgh, responded to this review

Thank you for taking the time to review your experience. I would like to investigate some of your feedback further as we take our Guest Satisfaction very seriously. I would be grateful if you could get in touch with me personally on the email address below. Kind Regards Claire Claire.borthwick@ihg.com

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Sampans Oriental Restaurant
Sampans Oriental Restaurant
Cuisines: Asian, Chinese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn Edinburgh is a 4 Star modern hotel situated on the west of Edinburgh, three miles from the city centre, four miles from Edinburgh Airport, and adjacent to Edinburgh Zoo.The Hotel is ideally situated for both Leisure and Business, near to Edinburgh Business Park. The Holiday Inn Edinburgh enjoys great panoramic views of the Pentland Hills. The Hotel is perfect for leisure customers, with many nearby attractions including Edinburgh Castle, Holyrood Palace and the Museum of Scotland. The hotel has 303 rooms including Executive and Family rooms, ideal for Bank Holiday breaks. The hotel has a choice of two restaurants - Traders Restaurant or Sampans Oriental Restaurant, as well as a café and relaxing bar. Kids Stay & Eat Free*. The Hotel boasts a Spirit Health and Fitness Club which is the ideal way to relax, with a fully equipped Gymnasium, Swimming Pool, Sauna, Spa and Beauty Treatments. Beauty Treatments can be booked prior to arrival on 0131 316 4739.On-site there are 200 complimentary Parking Spaces. Our Conference Centre 'The Academy' offers state-of-the-art suites, with 14 meeting rooms which can cater for up to 120 guests. Also accessible to Edinburgh University and ideally situated for Royal Highland Show Festival, Tattoo and Rugby Six Nations. *Terms and Conditions apply. ... more   less 

Additional Information about Holiday Inn Edinburgh

Address: 132 Corstorphine Rd, Edinburgh EH12 6UA, Scotland
Region: United Kingdom > Scotland > Edinburgh > Murrayfield
Price Range: €57 - €209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Edinburgh 4*
Number of rooms: 303
Reservation Options:
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Also Known As:
Holiday Inn Edinburgh Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh Scotland
Hotel Style:
#46 Family Hotel in Edinburgh
#54 Luxury Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Edinburgh staff and other travellers.
19 questions
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Questions? Get answers from Holiday Inn Edinburgh staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on front give view over Edinburgh”
 of 5 bubbles AirportStu, 14 Jan 2017 | Read review
“we were on 5th floor looking over the Zoo and mountains, which was lovely and we woke to the sounds of the chimps waking up!!!”
 of 5 bubbles 937kerrym, 11 Jan 2017 | Read review
“Ask for city panorama view,higher floors”
 of 5 bubbles Angelawotzername, 2 Jan 2017 | Read review
“Rooms are spacious but some have bigger beds than others. Higher rooms or inland facing rooms are quieter.”
 of 5 bubbles andydavies19, 28 Dec 2016 | Read review
“Superior Rooms are well worth the money”
 of 5 bubbles minimunchkin96, 23 Dec 2016 | Read review
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