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The Balmoral Hotel

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3,478 Reviews from our TripAdvisor Community

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Showing 3,196: English reviews
Reviewed 2 days ago NEWvia mobile

Nothing bad to say, maybe a little queue to check-in but that's as bad as it got. Staff was really nice and helpful, the room (superior deluxe castle view) was big, clean and bed very comfortable. Bathroom was beautiful with its Italian marble. Everything is there to make you feel welcomed in this historical building, outside and inside in this...

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Thank Romain R
Newton Aycliffe, United Kingdom
Reviewed 2 days ago NEW

My wife and I stayed here for our Ruby wedding anniversary we wanted a bit of luxury and this hotel excelled the location next to the main railway station is fantastic the staff were outstanding and nothing was to much trouble for them. We would recommend this hotel to all our family and friends and we would stay here again...

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Helpful?
Thank Jan-Bob208
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear Jan-Bob208 Thank you for sharing your generous impressions and recommendation following your stay at The Balmoral. I am delighted to learn that you had a fantastic experience celebrating your Ruby wedding anniversary. We appreciate your lovely comments and I will certainly be sharing your review with the team, who I know will be delighted to receive such complimentary feedback....

London, United Kingdom
Reviewed 3 days ago NEWvia mobile

The Balmoral is a wonderful hotel with an excellent staff The service was impeccable We had a lovely room The room had two windows, each with views of the Castle Breakfast was an amazing Buffett Dinner was excellent with wonderful service each course was delicious and beautifully presented. Throughout our stay the staff were all friendly and helpful nothing was...

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Thank moona2006
Calgary, Canada
Reviewed 3 days ago NEW

I attended a conference at the Balmoral and found it to be an excellent venue. Large rooms, great service and no noise issues despite a street view. Food was decent, but I do recommend ordering the large fruit bowl for your room. This is a historic hotel so the balconies can't be used and don't expect convenient electrical outlets. They...

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Helpful?
Thank darewe
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear darewe It was a pleasure to welcome you to The Balmoral. We are delighted to read that you had an enjoyable experience and that you were impressed with the hotel as a conference venue. Your kind feedback regarding the service you received from the team is very much appreciated. My colleagues and I would like to thank you for...

Kilmarnock
Reviewed 3 days ago NEW

Lovely welcome by efficient, friendly staff. Third short break in a year so really disappointed that the receptionist could not locate our contact details. Excellent room. Unfortunately had a very inconsiderate guest in the room next door who was smoking and really strong smell through the connecting door. Reported to reception and dealt with promptly by manager whilst we were...

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Thank davidhK9400UP
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear davidhK9400UP Thank you very much for your kind feedback regarding the welcome provided by our front of house team. However, I was truly sorry to learn from your review that you left the hotel feeling disappointed with your experience overall and we sincerely apologise for the inconvenience during your stay. We will certainly be sharing your constructive comments with...

Dunseverick, United Kingdom
Reviewed 3 days ago NEW

My daughter and I stayed at the Balmoral for three nights and I have to say it was an amazing place to stay. We were treated very well and everything was first class. There was a mix up with the taxi which I had prebooked but on arrival the the airport the taxi was nowhere to be seen. I rang...

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Thank shazer72
Aberdeen, United Kingdom
Reviewed 4 days ago NEW

We had afternoon tea in the Palm Court to celebrate my friend's 60th birthday and had a lovely time. Our only complaint was that the bread on the sandwiches was curled up and dry/hard and we expected lovely newly made sandwiches . The waitress was quick to replenish them and the 2nd lot were fine . Other thing was, the...

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1Thank caroldonald
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear caroldonald Thank you very much for taking the time to share your generous impressions on Trip Advisor. We're delighted to read that you had a lovely experience celebrating your friends 60th birthday. We also appreciate your constructive comments regarding the sandwiches and cakes. I will certainly be sharing your feedback with my colleagues as this gives us an opportunity...

Ft Lauderdale, Fl
Reviewed 4 days ago NEW

We recently traveled to the UK for the Christmas and New Year's Holiday. After spending Christmas in London we departed and headed to Edinburgh on Boxing Day. Ah... The relief of being out of the hustle and bustle of London. Just when we thought it could not get any better we arrived at The Balmoral for a 2 night stay....

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1Thank W80000
Larbert, United Kingdom
Reviewed 5 days ago NEW

Stayed here as part of a special celebration and we were not disappointed. We were given a great room on the 5th floor which overlooked the new town. The room was faultless, spotlessly clean, spacious and had a great bathroom. All staff we met were friendly and attentive. The only issue I had was the buffet beakfast had obviously been...

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1Thank ronwright2
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear ronwright2 Thank you for taking the time to share your impressions following your recent special experience at The Balmoral. Your kind comments regarding the friendly and attentive service you received from the team and our guest rooms are especially pleasing. We also appreciate your constructive comments regarding our breakfast buffet. I have shared your feedback with my colleagues who...

aberdeen
Reviewed 5 days ago NEW

My wife booked us in for a weekend stay taking in the Christmas market and an early birthday present for me. Although the staff ,room and facilities were exceptional the cost to my mind was on balance a bit much . The room was fairly large and the marble bathroom an experience ,at £500 a night I thought that the...

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Thank stratsAberdeen
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear stratsAberdeen Thank you very much for taking the time to share your impressions following your celebratory experience at The Balmoral. Your generous feedback regarding the exceptional service, our guest rooms and facilities is very much appreciated and I will take great pleasure in sharing your wonderful review with the team. We also appreciate your constructive comments. I will certainly...

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Number One at The Balmoral
Number One at The Balmoral
Cuisines: European, British, Scottish
Palm Court at The Balmoral
Palm Court at The Balmoral
Cuisines: British, Scottish
The Balmoral Bar
The Balmoral Bar
Cuisines: Bar, British, Scottish
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 

Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: €186 - €561 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Agoda, Priceline and Jetsetter so you can book your The Balmoral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Balmoral Hotel staff and other travellers.
35 questions
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Turriff, United Kingdom
1 month ago

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Questions? Get answers from The Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiter rooms look into the courtyard but go for a city view.”
 of 5 bubbles ronwright2, 15 Jan 2017 | Read review
“Rooms at the back overlooking the station are to die for.”
 of 5 bubbles C7409EUnickc, 11 Jan 2017 | Read review
“It's priced as a luxury hotel, but the reality s 'faded grandeur'.”
 of 5 bubbles A7572PMpeterh, 11 Jan 2017 | Read review
“Views of the bridge (over the station) or towards the park - both ok.”
 of 5 bubbles stevehutch, 4 Jan 2017 | Read review
“Ask for one with a castle view”
 of 5 bubbles Cathieogilvie, 20 Dec 2016 | Read review
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