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The Balmoral Hotel

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3,531 Reviews from our TripAdvisor Community

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Showing 3,244: English reviews
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Reviewed 2 days ago NEW

The Balmoral is the finest Hotel is one of the finest European Cities-Edinburgh. Everyone should have the privilege of staying here. The Hotel staff is among the best trained and tempered in the world. Go-visit-stay-enjoy!

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Helpful?
Thank Zengotm
Aberdeen, United Kingdom
Reviewed 3 days ago NEW

Lovely clean central hotel. Disappointed my room wasn't ready when we arrived. My 7 year old daughter wasn't interested in a free drink in the bar and we just wanted to be able to drop our bags and continue with our afternoon plans. Lots of special touches to make my daughter feel special but again disappointed that we didn't receive...

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Thank clairewO6027PD
Aberdeenshire
Reviewed 3 days ago NEW

My wife & I spent a long weekend at The Balmoral and had a fantastic stay. The staff were friendly & welcoming, the concierge made some excellent restaurant recommendations (one of which Was the hotel's own Hadrian's Brasserie, which we couldn't fault in any way and would highly recommend) . The bar staff were great, especially in the Scotch Bar...

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Thank kesuchka
Reviewed 3 days ago NEW

I stayed at the Balmoral for one night on a business trip. The hotel had a quick no-fuss check in, I had an excellent room, I was looked after by super friendly staff, it had a great whisky bar and I had an epic breakfast. It's a stunning traditional Edinburgh building, with modern make over inside. The hotel is located...

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Thank OliBryce
East Dunbartonshire, United Kingdom
Reviewed 4 days ago NEW

This is a beautiful hotel & we've had good experiences in the past but unfortunately this time was terrible. We've come home to go for a sleep after being kept awake all night by a door banging & were then wakened early to the sound of workmen on bare floorboards directly above our room. It was only by going up...

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Thank lb172015
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear lb172015 I was truly sorry to learn from your review that you left The Balmoral feeling disappointed with your most recent experience. We are currently refreshing a number of guest areas to improve our offering here at the hotel. All our guest feedback is extremely valuable and I thank you for sharing your constructive impressions. I would welcome the...

Chigwell, United Kingdom
Reviewed 5 days ago NEWvia mobile

This is a beautiful hotel in Edinburgh set in a beautiful building. The lobby is welcoming and has an air of sophistication. Our room was spacious, clean and modern, the bathroom decor was too,excellent. We dinned at the no 1 restaurant and frequented the bar on a number of occasions. But the stand out point was the concierge... from the...

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Thank Mark R
Edinburgh, United Kingdom
Reviewed 6 days ago NEWvia mobile

Took my friend to the Palm Court for afternoon tea as she's not been before and as always didn't disappoint. Great atmosphere, tea selection and yummy cakes and sandwiches. They even took note of pre-booked dietary requests from an online booking. Also no problem with Boxing leftovers for home. 100 times better than the Shard in London

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Thank Lavina1980
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear Lavina1980 Thank you very much for your generous words and recommendation following your experience at The Balmoral. It was a pleasure to welcome you and your friend to Palm Court and we are thrilled to read that you had a fabulous Afternoon Tea. I will take great pleasure in sharing your wonderful feedback with my colleagues. We hope to...

London
Reviewed 1 week ago

Another lovely stay. One of the best spas I've had in a hotel and the gym is perfect for a quick session. Clean, water and fruit available. Lovely. Slightly pricey breakfast but hey, it's a great spot. Very nice job; thanks for having me again!

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1Thank jaywallington
Stirling, United Kingdom
Reviewed 1 week ago

expensive but worth it ! Room excellent, restaurant superb, and the staff were very helpful and courteous. I will be back ! Very poor weather, but staying at the Balmoral made it all worth while. Beautiful decor from the reception area, to the hallways, and then the room itself.

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2Thank gb517
BalmoralEdinburgh, General Manager at The Balmoral Hotel, responded to this review

Dear gb517 Thank you very much for your kind review and recommendation of The Balmoral. I am very pleased to hear that you were particularly impressed with our beautiful decor and the courteous service provided by the team. We appreciate your kind words and I will be sure to share your generous feedback with our entire team. We hope to...

Reviewed 1 week ago

I keep coming back to this hotel and I keep on saying it. If you want to stay at the best hotel in the UK then get a room here and you will not be disappointed. The staff are the kindest and most helpful people in the hotel industry and nothing is too much for them. I had the misfortune...

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1Thank Martin T

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Number One at The Balmoral
Number One at The Balmoral
Cuisines: European, British, Scottish
Palm Court at The Balmoral
Palm Court at The Balmoral
Cuisines: British, Scottish
The Balmoral Bar
The Balmoral Bar
Cuisines: Bar, Scottish, British
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 

Additional Information about The Balmoral Hotel

Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: €205 - €625 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Orbitz, Travelocity and Jetsetter so you can book your The Balmoral Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from The Balmoral Hotel staff and other travellers.
38 questions
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Questions? Get answers from The Balmoral Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor looking West (towards the castle)”
 of 5 bubbles OliBryce, 21 Feb 2017 | Read review
“Their all good”
 of 5 bubbles 596martint, 14 Feb 2017 | Read review
“Go for a castle view”
 of 5 bubbles RonP331, 13 Feb 2017 | Read review
“Castle or river view rooms”
 of 5 bubbles Deborahjune, 6 Feb 2017 | Read review
“Castle view rooms are nicer and more quiet”
 of 5 bubbles MNK666, 1 Feb 2017 | Read review
5 of 5