We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Edinburgh City - West

Save
Traveller (131)
Room & Suite (157)
Dining (15)
Overview
  • Excellent33%
  • Very good42%
  • Average19%
  • Poor4%
  • Terrible2%
Travellers talk about
“mini suite”(31 reviews)
“queensferry road”(17 reviews)
“retail park”(35 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Edinburgh City - West
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Edinburgh City - West
Special Offer: Book Direct and Save
Hotel deals
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}
Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$120.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Edinburgh hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","ATTRACTIONS_CHECKOUT_SUPPRESS_INSECURE_SIGN_IN","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "325d709c4d544745b28a243e4be8be6a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":195342,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109204212],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":7,"year":2018},"checkout":{"day":30,"month":7,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":120,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"325d709c4d544745b28a243e4be8be6a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":124,"lowestMetaPrice":120,"additionalPartner":false,"highestMetaPriceDisplay":124,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":124,"lowestMetaPrice":120,"highestMetaPriceDisplay":124,"hotelName":"Holiday Inn Edinburgh City - West","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjMyNWQ3MDljNGQ1NDQ3NDViMjhhMjQzZTRiZThiZTZhIiwiQUlLIjoiNDUzNDA1NWFlYWNjNGVjNDkyMTM4OThjNDVmYjYyMjQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/07/2018", "checkOut": "30/07/2018", "lowestPrice": "US$120", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109204212":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"containerClass":null,"containerAttributes":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (923)
There are newer reviews for Holiday Inn Edinburgh City - West
See the most recent reviews
Filter reviews
850 results
Traveller rating
293
332
163
40
22
Traveller type
Time of year
LanguageEnglish
More languages
293
332
163
40
22
Show reviews that mention
All reviewsmini suitequeensferry roadretail parktwo double bedsupgraded to a suitefifth floorgood sizefree wifiminute bus ridebus servicean upgradereception stafftwo night stayhotel restaurantstayed here for one nightbreakfast was excellentprinces street
FilterEnglish
Updating list...
21 - 25 of 850 reviews
Reviewed 22 April 2018

Not bad at all Holiday Inn Edinburgh City West is a lovely hotel on the outskirts of Edinburgh, roughly 20-25 minutes bus ride to Princes Street. On arrival, the hotel looked lovely and clean on the outside. I checked in at reception and things were...More

Thank Ali J
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 24 April 2018

Dear Ali J, thank you for taking the time to leave us some feedback. We really appreciate you letting us know of your experience at the hotel as it helps us to improve the services that we offer. First and foremost I would like to...More

Reviewed 22 April 2018 via mobile

Convenient place to meet family so drove into the barrier free parking area, walked into the restaurant, had a reasonably good meal at a reasonable price. Paid the reasonable bill and drove home. One week later I get a parking penalty for £100 (140 USD)....More

Thank Campbell T
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 24 April 2018

Dear Campbell, thank you for giving us some feedback. We really appreciate you letting us know of your experience as it helps us to improve our services. I would like to apologise for the parking fine that you received. I understand this must have been...More

Reviewed 20 April 2018

Chipped doors and furniture in the restaurant, bedroom and bathroom tiny bathroom and tiny bath. Dirty grouting under bathroom mirror, rust and dirt round toilet lid hinges. Dirty marks on bedroom wall, could easily be cleaned. One evening we waited an hour for our food,...More

Thank DJohnson139
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 24 April 2018

Dear DJohnson139, thank you for your feedback and for letting us know about the issues that you encountered during your stay with us. It is with deep regret that we fell below your expectations and I would like to offer my sincere apologies. I would...More

Reviewed 17 April 2018

So we decided to have a cheeky night away as we wanted to do some shopping in Edinburgh and had never stayed here before. Check in was very smooth and I was acknowledged as an IHG Gold Elite Member. Our room was on the 6th...More

Thank WozandStu
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 18 April 2018

Dear WozandStu, thank you for choosing to stay with us and for leaving some feedback. It is great to hear that check-in was efficient and that you found the restaurant to be wonderful. I would like to first apologise for some service failures you encountered,...More

Reviewed 16 April 2018

Close to the bus to get you to the centre of Edinburgh, excellent staff, friendly service but a bit pricy in the restaurant. One must remember that the cost of living in the UK is roughly twice what it is in North America. I suffered...More

2  Thank ramcleod
Response from Livia B, General Manager at Holiday Inn Edinburgh City - WestResponded 17 April 2018

Dear ramcleod, thank you very much for your review. It is always great to hear of our guests experiences and I am delighted to hear that overall yours was a great one! I wholly understand the shock of our prices when compared with to Canadian...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Wheelchair Access
Room Service
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$94 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$94 - US$295 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Business Hotel in Edinburgh
#34 Family Hotel in Edinburgh
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (131)
Room & Suite (157)
Dining (15)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Meena S
8 January 2018|
AnswerShow all 6 answers
Response from Livia B | Property representative |
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get... More
1
Vote
Matt F
16 December 2017|
AnswerShow all 3 answers
Response from mass31 | Reviewed this property |
they did not charge me anything but they had my card on my profile
0
Votes
Google Translation
Lorna J
11 October 2017|
Answer
Response from brymills | Reviewed this property |
sorry I don't understand the question!
0
Votes
Room Tips
"City view rooms on higher floors"
Read review
"Rooms on north east side of Upper floors have views over city including castle. Rooms 511 and 512 for example."
Read review
"High floor city view is fantastic"
Read review
"Try and get a view of the city on one of the upper floors. The view of the Castle is wonderful."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing