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All reviews mini suite queensferry road retail park two double beds upgraded to a suite fifth floor good size free wifi bus service bus stop an upgrade reception staff hotel restaurant stayed here for one night would stay again breakfast was excellent booked this hotel
Had a warm welcome from Lee who was efficient and informative. Dinner was superb, we enjoyed watching a little squirrel burying a nut in the garden from the window. Breakfast was good also. Surprisingly no face washers so had to buy some from Sainsburys across...More
1 Thank Jo-Anne L
Response from LiviaB539, General Manager at Holiday Inn Edinburgh City - WestResponded 1 October 2018
Dear Jo-Anne, thank you for choosing to stay with us and for leaving a review of your experience. It's fantastic to hear you had a wonderful time at Holiday Inn Edinburgh City West, particularly enjoying the scenery and superb dinner and breakfast. We really appreciate...More
There was a special offer when booking online, £79 per room per night with breakfast. On arrival this was not the case, I was told that the offer didn't exist and had to pay extra.
When explaining this to the staff they told me that...More
Staff are friendly and helpful, the room was ok and I was happy until I took a shower. I'm not so sure the directors, manager or hotel staff would be happy to use the bath towel I had the pleasure of holding or the big...More
Response from LiviaB539, General Manager at Holiday Inn Edinburgh City - WestResponded yesterday
Dear autorotation6025, thank you for your review. I would first like to apologise for the bath towel and hair issue. Please know that this is not our usual standard of service and will certainly be looking into how things were left like this. I can...More
Excellent hotel went with my 2 kids, excellent service from checking in and checking out! We did have a slight issue with the room but it was sorted straight away! Staff were brilliant very polite and professional, two staff I do want to rate is...More
Response from LiviaB539, General Manager at Holiday Inn Edinburgh City - WestResponded 1 week ago
Dear Sherp61784281970, thank you for the fantastic review! We always aim to give the best customer experience so please know that your feedback and commments are much appreciated. I will personally make sure that Julia and Lee are informed of your positive feedback. We hope...More
Settle in to one of our 101 modern guest bedrooms at the Holiday Inn Edinburgh City West. Located over 7 floors and tastefully decorated throughout, our bedrooms in Edinburgh offer splendid views over Leith …Moreport, Edinburgh Castle or the scenic Pentlands Hills.Our rooms have recently received the new look Holiday Inn treatment and been revitalised with new bedding, soft furnishings and our unique pillow menu offering a choice of fillings and comfort levels to ensure that you get a great night’s sleep.The Holiday Inn Edinburgh City West hotel offers you an excellent base for exploring the famous city of Edinburgh, located only 1.5 miles from Edinburgh's bustling city centre and a mere 2 miles from the world famous Edinburgh Castle! Leave your car in our complimentary car park and hop on a bus to the city centre, it only takes 10 minutes! Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Response from LiviaB539 | Property representative |
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get... More
The hotel is very close to the city centre. it is a 20 minute walk to the West End but also buses leave from opposite the hotel every 10 minutes during the day - Lothian Buses 41 and 43 and will take about 10 minutes to get to Princes Street.