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Holiday Inn Edinburgh City - West

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Holiday Inn Edinburgh City - West
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788 Reviews from our TripAdvisor Community

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Showing 738: English reviews
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McDonough, Georgia
Reviewed 5 days ago NEW

Holiday Inn is my hotel of choice, but that doesn't bias my opinion that this is the best one for getting a view from your room of Edinburgh. From our room (room 618), we had fantastic views of the city, Arthur's Seat, and the castle. A bus stop was just across the street from the property for easy access to...

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Helpful?
Thank WSW64
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear WSW64, thank you for taking the time to review our hotel. I can see that you enjoyed your stay with us and had some great views from our top floor room. Hope to welcome you back soon! Sincerely, Marcin Jurczak Hotel Manager

Reviewed 1 week ago via mobile

Great view from the 6th floor rooms over the city. Food ok but you pay for what you get. Communication not great and can't distinguish between a fried egg and a omelette. 10 mins in a black cab to the city centre so a good location to stay

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Helpful?
Thank Zak1124
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Zak1124, thank you for taking the time to review our hotel. It's great to see you enjoyed your stay with us and found the location to be convenient. Please accept my sincere apologies for the issues you experienced during the breakfast. Your comments have been passed to my Operations Manager to follow up with the team. Have a lovely...

Reviewed 1 week ago

Had dinner here last week,(four of us) and after paying the bill, retired to the lounge for coffee. After a few minutes the waiter came with the bill and advised me that there was already a service charge on the bill, so the gratuity (similar in magnitude to the service charge) which I had added was unnecessary. Because of his...

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Helpful?
Thank MrNoGrumpy
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear MrNoGrumpy, Thank you for taking the time to review our hotel. It's great to hear you enjoyed your recent dinner experience at our hotel and I'm happy to see you found our team to be honest and friendly. Hope tow welcome you back soon! Sincerely, Marcin Jurczak Hotel Manager

Southampton, United Kingdom
Reviewed 1 week ago via mobile

The room was pretty good, we had a twin and got double beds. However the bathroom had a distinct mould and mildew smell. Upon inspection, some parts of the shower had mould, but there was a large mould grown under the edge of the sink. The toilet paper roll is right next to the shower next to the shower head,...

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Helpful?
Thank claireashale
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear claireashale, Thank you for taking the time to review out hotel. Please accept my sincere apologies for the issues you experienced with cleanliness of your bathroom. This is certainly not the standard I would expect. Your comments have been passed to my Housekeeping team to rectify the issue immediately. Once again please accept my sincere apologies and thank you...

Glasgow, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed in the hotel for 1 night with family, we stayed in a room with 2 double beds. The room was a good size for a family, although the bathroom is small. The beds were comfy & there were more than enough pillows! The hotel staff are great, we had dinner & breakfast in the restaurant and the breakfast staff...

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Helpful?
Thank Julie-Ann S
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Julie-Ann S, Thank you for taking the time our hotel. It makes me happy to see reviews such as your and I'm happy to see you enjoyed your stay with us. Hope to welcome you back soon! Sincerely, Marcin Jurczak Hotel Manager

Reviewed 2 weeks ago via mobile

Great location as a base to visit Edinburgh. Close to city centre, direct bus to city from right outside hotel. Great hospitality from the staff, very approachable and knowledgeable. Only negative is a tiny bathroom.

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Helpful?
Thank Nanji V
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Nanji V, Thank you for taking the time to review our hotel. I'm glad you found our location to be convenient. We do have some great transport links to the centre of the city. Hope we can be your base for your next trip to Edinburgh. Sincerely, Marcin Jurczak Hotel Manager

Ilkley, United Kingdom
Reviewed 2 weeks ago

Requested a room with a view of Edinburgh Castle, and that is what we got, with a superb view from the 6th floor. Beds very comfortable, pillows also great with a choice of soft or firm pillow. Very quiet, had a great night's sleep. Staff on reception were great.

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Helpful?
Thank SilverFoxNorthumbria
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear SilverFoxNorthumbria, thank you very much for your review. It's great to see you thoroughly enjoyed your stay and found our reception team to be particularly friendly and helpful. We have some great views to the city of Edinburgh and I'm glad you could enjoy them. Hope to welcome you back in the near future, Sincerely, Marcin Jurczak Hotel Manager

Kuwait City, Kuwait
Reviewed 3 weeks ago

Stayed here for 2 nights which is 5 minutes drive from train station. Princess street is a 5 minutes drive from here & have buses as well provided you have exact change to pay. The hotel & rooms are very clean. The check in was smooth & room was ready to occupy. There's nothing much around the hotel itself (there's...

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Helpful?
1Thank navjyo08
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear navjyo08, Thank you for your review. I'm happy to read you enjoyed your stay with us and found our team to be friendly and helpful. Being a little out of the City Centre, but within 5 minutes drive/10 minutes on bus, it gives our guests advantage of having a calm and quiet stay and not being too far from...

Reviewed 4 weeks ago via mobile

Not bad at all for a meeting venue. Not many people present in the lounge so unnecessary to hire a room. Coffee good. Building looks a little tired and needs to be updated. The toilets are fine. Parking appears to be free.

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Helpful?
Thank Ahmrcj987
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Ahmrcj987, Thank you for taking the time to review our hotel. Great to hear you enjoyed your meeting at the hotel. Our car park is free to our guests and conference delegates only. I hope you will choose us for your next visit to Edinburgh. Sincerely, Marcin Jurczak General Manager

Reviewed 5 weeks ago via mobile

Well one of the best Holiday Inn I've stayed in. Staff very friendly and helpful. Was given a suit great room. Only downside lack of plug sockets or phone charging points by the bed. WiFi was quite slow but that's BT OPEN ZONE. Most holiday inns have there own Holiday Inn WiFi that's great . Other then that great stay...

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Helpful?
Thank Gary H
Marcin J, General Manager at Holiday Inn Edinburgh City - West, responded to this review

Dear Gary H, thank you very much for your review and your kind words towards our team. We are always aiming to provide exceptional service and I'm happy to see my team executes it very well. I do want to apologise for the issues you experienced with the Wi-Fi. When you will be staying with us again and experience any...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Settle in to one of our 101 modern guest bedrooms at the Holiday Inn Edinburgh City West. Located over 7 floors and tastefully decorated throughout, our bedrooms in Edinburgh offer splendid views over Leith port, Edinburgh Castle or the scenic Pentlands Hills.Our rooms have recently received the new look Holiday Inn treatment and been revitalised with new bedding, soft furnishings and our unique pillow menu offering a choice of fillings and comfort levels to ensure that you get a great night’s sleep.The Holiday Inn Edinburgh City West hotel offers you an excellent base for exploring the famous city of Edinburgh, located only 1.5 miles from Edinburgh's bustling city centre and a mere 2 miles from the world famous Edinburgh Castle! Leave your car in our complimentary car park and hop on a bus to the city centre, it only takes 10 minutes! ... more   less 

Additional Information about Holiday Inn Edinburgh City - West

Address: 107 Queensferry Road | Midlothian, Edinburgh EH4 3HL, Scotland
Region: United Kingdom > Scotland > Edinburgh
Price Range: €93 - €268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Edinburgh City - West 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Holiday Inn Edinburgh City - West Hotel Edinburgh
Edinburgh Holiday Inn
Holiday Inn Edinburgh City - West Scotland
Hotel Style:
#20 Business Hotel in Edinburgh
#58 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Edinburgh City - West staff and other travellers.
5 questions
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Newcastle upon Tyne, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Edinburgh City - West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 618 has a great view of Edinburgh”
WSW64, 23 Apr 2017 | Read review
“Ask for a room with castle view, 6th floor, away from the elevators.”
SilverFoxNorthumbria, 9 Apr 2017 | Read review
“The rooms on higher floors have a better view of the city.”
navjyo08, 2 Apr 2017 | Read review
“Ask for a room on upper floors facing city”
481grahamn, 24 Feb 2017 | Read review
“Ask for a high up room facing the city”
Pammyjz, 22 Feb 2017 | Read review
5 of 5