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Mercure Edinburgh City - Princes Street Hotel

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Mercure Edinburgh City - Princes Street Hotel
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2,061 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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Showing 1,746: English reviews
Cork, Ireland
Reviewed 9 June 2016

We had three days in Edinburgh. The location of the hotel is fantastic, right on Princes St and walking distance from everything. However, it was not a comfortable stay. The family room was very cramped and we had to climb over the sofa bed to make coffee or access the main bed. It was very noisy, and very hot as...

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Helpful?
Thank ChryssaD
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay, I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. I will share your comments with our team, I would like to confirm that we are taking the appropriate measures to address your concerns...

Vagur, Faroe Islands
Reviewed 7 June 2016

The hotel seriously needs an upgrade or tune up. It looked tired but it was maybe that the material used everywere was so dark. Our room was fine but I'm not sure if I would have booked at this hotel if we didn't get a privilege room with 1 double bed and 40% off + free breakfast. Our room had...

Review collected in partnership with Accorhotels.com
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Thank Dukkedi
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager

London, United Kingdom
Reviewed 7 June 2016 via mobile

The hotels located at wonderful location and close to all the main amenities. The breakfast room is reall big and have some good views of the castle. Breakfast itself has many options. The hotel gets real busy with large group of travellers so go early for breakfast. The only downside is that its tough to get a cab from the...

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Helpful?
Thank vickyban
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you so much for your review! It is great to read that you really enjoyed your stay with us here at the Mercure Edinburgh City Princes Street Hotel! I will certainly pass on your comments to the team to let them know what a great job they are doing! We do hope to see you again on...

Aberdeen, United Kingdom
Reviewed 5 June 2016

We were given a room at back of hotel on Floor 6. Room was very tired looking and did not smell particularly pleasant. Chipped tiles in bathroom with an obviously very old bathroom suite and fittings and a chunk missing from bottom of bathroom door. No air conditioning in bedroom and very old, chipped and scratched furniture. Beds comfy enough...

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Helpful?
Thank trish0769
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

East Grinstead, United Kingdom
Reviewed 4 June 2016

Ideal central location , if arriving by car be warned the hotel has no parking , parking is available nearby but at a cost , if arriving by train it`s 5 minutes from Waverley Station or the Airlink shuttle bus from the airport terminates outside Waverley station . If planning on using public transport during your visit nearly all the...

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Thank avc18
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at Mercure Edinburgh City Princes Street Hotel. It is always helpful to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Reviewed 3 June 2016 via mobile

A calm town less polluted, less populated, less noisy and best of Scotland. Good food in restaurants. Drinks good. A place not to be missed and to be earmarked on a trip to Scotland. Courtesy the best. Transport princess Street is the centre

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Thank dinesh r
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you for your comments. We really appreciate you taking the time to write about your experience. We certainly hope to look forward to welcoming you on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Suffolk, United Kingdom
Reviewed 3 June 2016

We dont do reviews very often but so many aspects are so good about our trip here we decided to mention them. Hotel great location, looking out at the castle and central Edinburgh. Room very clean, bed exceptional.toilettress great. Food amazing price again looking out over castle and Edinburgh, steaks wonderful, could not fault food or service and friendly reception....

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Thank hel263
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager

Edinburgh, United Kingdom
Reviewed 2 June 2016 via mobile

Popped in with my mum for a drink after a bit shopping. Prices competitive with every where else in town. Great views out over princess street. Drinks nice and got a table at the window. Will Def be back wasn't too busy or loud

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Thank Stephanie931
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed your afternoon visit. We do hope to see you again. Kind regards, James Fraser General Manager

hertfordshire
Reviewed 2 June 2016

Upgraded to room on 7th floor at the front of the building - amazing view from room across city and up to castle. good breakfast provided by pleasant staff. reception staff helpful, especially Ross who helped with upgrade. evening meal taken on one evening - fair but not brilliant, just convenient after a long days' site-seeing. overall - an excellent...

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Thank bridlemere
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

Dear Guest, What a great review and we thank you for it. We are pleased that you enjoyed stay with us. We do hope to see you again on your next visit to Edinburgh. Kind regards, James Fraser General Manager

Sheffield, United Kingdom
Reviewed 1 June 2016

Review collected in partnership with 7Ideas.com
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Thank jazzy978
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
Official Description (provided by the hotel)
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Price Range: €71 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
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Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Edinburgh City - Princes Street Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“staff are happy to help with access requirements”
 of 5 bubbles coolclaire2017, 17 Jan 2017 | Read review
“Balcony room or good double”
 of 5 bubbles LondonRose1, 12 Jan 2017 | Read review
“Superior room on Princes Street”
 of 5 bubbles Leggy2008, 5 Jan 2017 | Read review
“The best rooms are at the front if you wish to enjoy a good view.”
 of 5 bubbles andrewprunty53, 2 Jan 2017 | Read review
“Superior room gives a perfect view for not a great deal more in price”
 of 5 bubbles , 30 Dec 2016 | Read review
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