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Mercure Edinburgh City - Princes Street Hotel

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Traveller (822)
Room & Suite (368)
Dining (31)
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Overview
  • Excellent19%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible6%
Travellers talk about
“princes street”(409 reviews)
“scott monument”(85 reviews)
“privilege room”(28 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,608)
There are newer reviews for Mercure Edinburgh City - Princes Street Hotel
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Traveller rating
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563
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Show reviews that mention
All reviewsprinces streetscott monumentprivilege roomcastle viewwaverley stationexcellent locationchristmas marketbit datedsuperior roomcentral locationfew minutes walkshort breaklovely roomroyal milehaggisjennersbuses
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301 - 305 of 2,195 reviews
Reviewed 16 June 2017

My partner bought me a virgin voucher at Christmas for 1 nights stay with dinner for this hotel. I knew the voucher was running out soon so on the off chance called the night before to book and surprisingly it was available. At check in...More

Thank TAHoliday
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 20 June 2017

Dear Guest, Thank you for staying at the Mercure Edinburgh City Princes Street Hotel and taking the time to review us. We are delighted you enjoyed your stay. Kind Regards, James Fraser General Manager

Reviewed 14 June 2017

We were warmly greeted and checked in with no queue to contend with. We were asked if we could like to book in for dinner and breakfast to which we declined as wanted to eat elsewhere in the city as we were meeting friends. Our...More

Review collected in partnership with Accorhotels.com
Thank 767vickismith
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 20 June 2017

Dear Guest, Thank you sincerely for this wonderful review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General Manager

Reviewed 13 June 2017

We all had a great time at this hotel. Rooms were spacious and clean and the staff was friendly and helpful. We were right down town across from Princess Street Park. Museum and bus stops all right there. We had breakfast and some dinners at...More

Thank Maureen W
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 20 June 2017

Dear Guest, Thank you sincerely for this wonderful five star review of your recent stay with us. I am delighted that you enjoyed your time with us we look forward to welcoming you back when you are next in Edinburgh. Kind regards, James Fraser General...More

Reviewed 13 June 2017

Excellent Location close to train station and all attractions. But staff specially at front desk is bad. Very arrogant and no respect for the guests. Need a lot of training on how to treat your customers. A lot of noise from traffic and rooms are...More

Review collected in partnership with Accorhotels.com
Thank kirtisan
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 20 June 2017

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your stay did not match your expectations. Please allow me to express my sincerest apologies. I am sorry that you found the staff to...More

Reviewed 11 June 2017 via mobile

I will not be returning to stay here again. It was very overpriced for what was on offer. The lifts were slow and erratic. I had booked a twin room for myself and my daughter and was told this would not be possible when we...More

3  Thank Deborah A
Response from James F, General Manager at Mercure Edinburgh City - Princes Street HotelResponded 20 June 2017

Dear Guest, Thank you for taking the time to tell us about your stay. I was very disappointed to read that your room did not meet your expectations. Please allow me to express my sincerest apologies. Kind regards, James Fraser General Manager

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About
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$141 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$141 - US$365 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (822)
Room & Suite (368)
Dining (31)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Nearby
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street
is only half one, since buildings only line one side.
But what they don’t say is how extraordinary the views
are from Princes Street as a result. From here you
look onto expansive and decorative public gardens
beneath the mighty basalt cliffs on which Edinburgh’s
Castle stands proud above the rest of the dramatic old
town skyline. Yet many of those on Princes Street look
...More
Questions & Answers
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Robert3856
3 June 2018|
AnswerShow all 3 answers
Response from _edonaldscotty | Reviewed this property |
I don’t think jackets and ties are required at this restaurant. Casual would be fine
1
Vote
Deasy D
10 April 2018|
AnswerShow all 4 answers
Response from Kevon R | Reviewed this property |
hi i am scottish we have had a week of summer already so that will be about it i found it warm not hot my missus was still cold air conditioning aint really a scottish thing its either heating or open a window. It aint... More
2
Votes
Rosalind O
28 September 2017|
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Response from jes40 | Reviewed this property |
No they are all the same size according to the reception. Which means no baths anywhere I assume!!
1
Vote
Room Tips
"best view rooms are the front facing rooms but the are old"
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"If you are love to be in the center of things, and do not care about the rooms quality, price and ease of..."
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"Groupon often have this hotel on a special deal.Room at the front is a must for the view."
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"Front facin"
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