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Sheraton Grand Hotel & Spa

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#16 of 150 Hotels in Edinburgh
Certificate of Excellence
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Sheraton Grand Hotel & Spa
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2,628 Reviews from our TripAdvisor Community

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Showing 2,457: English reviews
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Sunderland, United Kingdom
Reviewed yesterday NEWvia mobile

Myself and my husband stayed here for one night in January and would highly recommend it. Beautiful hotel and the staff were fantastic. The room we had wasn't large but had everything you needed and definitely offered that little bit of luxury. We only ate breakfast at the hotel but we were spoiled for choice and it all tasted fantastic....

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Thank ClaireA1974
London, United Kingdom
Reviewed yesterday NEW

My favourite hotel in the City for business trips. As an SPG Member, I can stay on the Club floor where many rooms have excellent daytime and floodlit views over the back of the castle. Additionally Members can use the Club Lounge on the 7th floor where early drinks are fee and a delicious range of interesting canapés are handed...

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Thank Brian M
Johannesburg, South Africa
Reviewed yesterday NEW

My husband and I spent 2 nights at this hotel. We were upgraded to a club castle view room as my husband is an SPG member. It was the most spectacular sight every morning and night. The room was large, comfortable and modern. The bathroom had mood lights in the shower. Very comfortable space to spend a few nights. The...

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Thank mnaidoo
Aberdeen, United Kingdom
Reviewed 2 days ago NEW

I've just returned for the Sheraton grand on Saturday. This was my second trip to the hotel in the last 3 months. Each time i've stayed we've chosen a Club room on the 7th floor. For a bit extra you gain access to a lovely lounge which can only be used by guests staying on the Club floor. Also included...

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Thank Kim F
Denver, Colorado
Reviewed 4 days ago NEW

Nice rooms, staff was friendly and helpful, walking distance to many attractions. I did find the parking entrance difficult to find but it was fine once I did. Bottles of water in the room. The spa was refreshing and clean. Pool was inside and warm, we took a dip in it after sightseeing all day.

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Thank tartay0211
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for taking the time to share your feedback of your recent stay with us here in Edinburgh. I am pleased that overall you enjoyed your stay and liked your room with the stunning view of Edinburgh Castle, and that you enjoyed your visit to One Spa, it's a great way to relax and unwind after a...

Aberdeen, United Kingdom
Reviewed 4 days ago NEWvia mobile

First time staying at this hotel and I'm impressed, we got a really early check in because of our early train arrival. Reception girl was really pleasant and there was a nice touch of free delicious shortbread on arrival. Our room was very nice and modern but unfortunately we had no view of the castle. The spa was really good...

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Thank John407-13
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest I am thrilled to hear that you had a wonderful time celebrating a belated Valentine's weekend with us. I am also pleased that we were able to accommodate your early check in request. Thank you for the recommendation, it is greatly appreciated and we hope we can welcome you back in the near future. Warm regards Tristan Nesbitt...

Laindon, United Kingdom
Reviewed 5 days ago NEWvia mobile

Staff are friendly and very helpful. Rooms are bright and clean. Bathrooms are enclosed in glass and are spotlessly clean. Ideally situated in central Edinburgh- great for site seeing. Leisure facilities are of a high standard but you need to book to access some of them.

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Thank Tracyhahern
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for sharing your review of your recent stay with us. I am delighted that you enjoyed your time spent here and thank you also for your very kind comments. I do hope that you were able to spend some time at One Spa, We offer guests complimentary use of the Fitness Studio, 19m Swimming Pool and...

Chennai (Madras), India
Reviewed 5 days ago NEW

Stayed here on a business trip for close to 10 days. Enjoyed my stay here throughout. Hotel is centrally located and convenient to walk all over the Old City, Enjoyed the pool and sauna which are available for guests. Food was also good.

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Thank RamTrips
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you sincerely for taking the time to review your recent stay with us during your business trip to Edinburgh. I am delighted that as a long stay guest, you enjoyed your time with us, we really appreciate your comments and hope that we can welcome you back some time soon in the near future. Best regards Tristan...

Reviewed 6 days ago NEWvia mobile

Not first time on that Hotel. Great Castle View. Hotel is really high level. Very clean and nice rooms. Great bathroom. Delicious food. Really great hotel and restaurant staff.i love that place. Definitely recommend

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Helpful?
Thank Ewelina P
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest I am delighted that you enjoyed your return visit, thank you for the superb review and very complimentary words regarding the hotel and staff. I will take pleasure in sharing these with the team. Thank you also for the recommendation, it is greatly appreciated, and we hope it's not too long before we can welcome you back to...

Burntisland, United Kingdom
Reviewed 1 week ago

We stayed here for a one night luxury treat. We were not disappointed. The rooms are a good size, well equipped and spotlessly clean with Air con which could be useful in the summer. The bar is busy and has a good range of beers, spirits. The food in the restaurant although not cheap was of high quality and the...

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Helpful?
Thank Frank R
SheratonEdinburgh, General Manager at Sheraton Grand Hotel & Spa, responded to this review

Dear Guest Thank you for a wonderful review, I am delighted to read that you were not disappointed during your stay and that we exceeded your expectations. Thank you also for the great feedback with regards to the staff, it is fantastic to receive your comments and I will have great pleasure in sharing these with the team. I look...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Grand has been Edinburgh's gathering place for many years and it is the perfect place to discover this unique destination. From the moment you set foot inside the granite-floored lobby, you'll feel welcome. One Square, our restaurant and bar, serves a delicious range of classic British dishes all day long, while our beautiful bedrooms blend contemporary comfort and Scottish materials with cutting-edge technology. Of course, some things at the Sheraton have always been unbeatable, from One Spa's iconic rooftop Hydropool, to the breath-taking views of Edinburgh Castle. We can't wait to share them with you. ... more   less 

Additional Information about Sheraton Grand Hotel & Spa

Address: 1 Festival Square, Edinburgh EH3 9SR, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: €180 - €538 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Hotel & Spa 5*
Number of rooms: 269
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Also Known As:
Sheraton Grand Hotel Edinburgh
Sheraton Grand Hotel And Spa
Sheraton Edinburgh
Edinburgh Grand Hotel Sheraton
Edinburgh Sheraton Spa
Sheraton Spa Edinburgh
Sheraton Grand Hotel & Spa Edinburgh, Scotland
Hotel Style:
#13 Luxury Hotel in Edinburgh
#16 Romantic Hotel in Edinburgh
#29 Business Hotel in Edinburgh
#33 Family Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Hotel & Spa staff and other travellers.
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Questions? Get answers from Sheraton Grand Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for castle view”
 of 5 bubbles brianmI990JG, 22 Feb 2017 | Read review
“The castle view club rooms on the club floor are awesome.”
 of 5 bubbles mnaidoo, 22 Feb 2017 | Read review
“Pay extra for a Club room”
 of 5 bubbles kimf274, 21 Feb 2017 | Read review
“Castle View was worth it”
 of 5 bubbles tartay0211, 19 Feb 2017 | Read review
“The night lighting setting is usefull if you have to go in the middle of the night”
 of 5 bubbles fr0berts0n, 16 Feb 2017 | Read review
5 of 5