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Waldorf Astoria Edinburgh - The Caledonian

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#53 of 150 Hotels in Edinburgh
Certificate of Excellence
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Waldorf Astoria Edinburgh - The Caledonian
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3,146 Reviews from our TripAdvisor Community

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Showing 2,927: English reviews
Clitheroe, United Kingdom
Reviewed yesterday NEWvia mobile

Recently stayed here for one night with two friends in a double double room (2xdouble beds) with a castle view!! The castle view was stunning and definitely worth the small extra charge! The room and bathroom was equally as stunning and huge! Knowing it is an iconic hotel the room exceeded expectations as sometimes can be dated, but this wasn't...

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Helpful?
Thank JodieG_1988
Nairn
Reviewed yesterday NEW

The staff were very friendly and helpful. The family room was huge with 3 windows overlooking the top end Princes Street and great views looking over the Forth towards Fife. The breakfast was very tasty and the gym,sauna,pool were great.

Review collected in partnership with Waldorf Astoria
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Thank elenar227
Brisbane, Australia
Reviewed 2 days ago NEW

The room we originally booked was listed as a Premier Queen Room at 239 GBP per night. However, when we were shown to our room, it was furnished with a very small double bed, certainly much smaller than we had expected for a room listed as a "Premier Queen." We asked for an upgrade to a room with a bigger...

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Thank Vynette H
Annapolis, Maryland
Reviewed 2 days ago NEWvia mobile

From the moment you pull up outside you know and feel that you're at a first class hotel. Everyone on staff, from the doorman to the front desk, was extremely polite, courteous and helpful. The rooms were nicely decorated and very comfortable with many extra luxery items you would expect. There were a few minor items (see pictures) we saw...

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Thank Casemann11
Reviewed 2 days ago NEWvia mobile

Very happy with this hotel . Javier very helpful on arrival as were all staff we met.Lovely plate with fruit and sweets in room as I told the hotel it was my wife's birthday.Only complaint the bed very noisy when you moved and it would have been nice to have smaller cups for the Nespresso coffee.But definitely not spoiled our...

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Thank Jim D
Crewe, United Kingdom
Reviewed 3 days ago NEW

Fantastic Hotel! Me and my fiancé travelled in January 2017. We were upgraded to a castle view room at check in! Check in very speedy, staff extremely friendly and polite, facilities were perfect! Room was a nice size and clean. All requests dealt with promptly and with minimum fuss! Check out was simple and easy! Location perfect for shops bars...

Review collected in partnership with Waldorf Astoria
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Thank clivejackson46
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear clivejackson46, Many thanks for taking the time to share your wonderful feedback following your recent stay with us. It was a pleasure to have had you and your fiancé here and I am delighted that you had an unforgettable experience with us. Please do come again soon for another memorable stay and be sure to book directly through our...

Leeds, United Kingdom
Reviewed 4 days ago NEWvia mobile

We've just arrived at the Waldorf for a special weekend of wedding planning in the Edinburgh area. A minor problem with our room was superbly dealt with by David on the front desk. Wonderful service which has left us feeling very happy before our weekend has even started. Beautiful hotel in a great spot with wonderful views of the castle.

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Thank Fi K
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Fi K, Thank you very much for choosing us for your recent stay and for sharing your wonderful feedback in regards to our hotel and team. It is of particular delight that the service you received from the team enhanced your stay as well as the stunning views of Edinburgh Castle. I trust you travelled home safely and I...

Caguas, Puerto Rico
Reviewed 4 days ago NEW

Being a Hilton Honors Gold, I decided to make a reservation at The Caledonian Waldorf Astoria to welcome the new year in Edinburgh. I checked in December 30 and check out on January 2. First the good. It has a great location at the end of Princess Street, very close to many of Edinburgh's attractions and a beautiful view of...

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4Thank RigorMortisABT
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear RigorMortisABT, Thank you for your recent visit to celebrate the New Year's festivities with us and for taking the time to share your detailed feedback. Whilst I am pleased that our central location and our team were the highlights of your experience, I am extremely disappointed that, overall, we failed to exceed your expectations during your stay for which...

Shropshire, United Kingdom
Reviewed 5 days ago NEW

We stayed here for four nights. Great location on Princes Street, so easy to walk around the city from here. Nice unusual bar which was previously part of railway station, staff were keen to share hotel history. Good breakfast. My only criticism is that the room which we spent the first night in terrible view of flat roof areas of...

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1Thank mary p
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear mary p, Thank you for taking the time to share your feedback. It of immense pleasure to learn that our central location perfectly suited your needs, and our breakfast offering and team enhanced your visit. I do apologise however for the noise you experienced in your first room, although I am glad that the team was able to provide...

Northampton
Reviewed 5 days ago NEW

This was a fabulous hotel and we had an amazing room overlooking the Castle. We stayed New Years Eve and paid approx. £650 for B&B, which I guess for new year is whats expected. We had an amazing view of the Hogmanay fireworks and the Castle all lit up. The bedroom was a good size with a massive very comfy...

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Thank Higham1
GMWAEdi, General Manager at Waldorf Astoria Edinburgh - The Caledonian, responded to this review

Dear Higham1, Many thanks for choosing to stay over the New Year period and it was a pleasure to have had you here to celebrate with us. It is delightful to read of your thorough satisfaction in regards to the view of the stunning Edinburgh Castle, our Spa and our central location. I already look forward to welcoming you back...

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Staying in West End

Neighbourhood Profile
West End
Prevailing winds meant that most cities that grew in industrial Britain had their most desirable neighbourhoods to the west – upwind of factory fumes. Edinburgh was no exception, with its wealthiest citizens settling in its West End and leaving behind grand Georgian townhouses, private gardens and genteel crescents. These backstreets remain as dignified and sleepy as ever, and most of the action here lies along the district’s busy main roads. Lothian Road connects to southern Edinburgh and harbors a vague entertainment district: three theatres and the city’s main indie cinema. All attract a select crowd, the sort who appreciate the Saturday Edinburgh’s Farmers’ Market around the corner. The West End’s other great thoroughfare, Shandwick Place, is dominated by trams trundling out to the suburbs and airport, and shoppers picking up last-minute items before hopping aboard.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Pompadour by Galvin
The Pompadour by Galvin
Cuisines: French, European, British, Scottish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Waldorf Astoria Edinburgh - The Caledonian, or the "Caley" as it has become affectionately known among Edinburgh folk, was and still is the epitome of style and excellence. The large, rose-coloured Permian sandstone facade, quarried in Dumfries, dominates the skyline of the city's west end. The hotel has not only remained a focal point for more than one hundred years, but a symbol of the very best of Scottish hospitality. The Caley's pivotal position at the very heart of Edinburgh has always been its greatest asset. Created out of the 19th century railway boom, the five star hotel is looking to the future with confidence and pride in its ability to keep pace with the times. The hotel's reputation is as justified now as it was when the hotel first opened its doors in 1903. ... more   less 

Additional Information about Waldorf Astoria Edinburgh - The Caledonian

Address: Princes Street, Edinburgh EH1 2AB, Scotland (Formerly Caledonian Hilton Edinburgh Hotel)
Region: United Kingdom > Scotland > Edinburgh > West End
Price Range: €172 - €504 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waldorf Astoria Edinburgh - The Caledonian 5*
Number of rooms: 241
Reservation Options:
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Also Known As:
Hilton International Edinburgh
Hilton Edinburgh
Edinburgh Hilton
Waldorf Astoria Edinburgh - The Caledonian Scotland
Hotel Style:
#7 Spa Hotel in Edinburgh
#18 Family Hotel in Edinburgh
#29 Luxury Hotel in Edinburgh
#30 Business Hotel in Edinburgh
#33 Romantic Hotel in Edinburgh
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria Edinburgh - The Caledonian staff and other travellers.
39 questions
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Questions? Get answers from Waldorf Astoria Edinburgh - The Caledonian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely pick another hotel.”
  • Shower door
  • After 're-cleaning'
  • Excrement on toilet bowl
  • Dirt on bathroom door
  • This grime was there throughout our stay
  • Urine and hair on floor
  • Excrement on toilet lid
  • Hair on toilet
 of 5 bubbles jimangus, 4 Jan 2017 | Read review
“Ask for castle view”
 of 5 bubbles 520paulinet, 3 Jan 2017 | Read review
“rooms/ suites to front with view of Edinburgh Castle but you will pay extra. Rooms toward the carpark are noisy first thing in the morning”
 of 5 bubbles designminkey, 3 Jan 2017 | Read review
“castle view rooms are well worth the extra cost”
 of 5 bubbles IMJASIM, 3 Jan 2017 | Read review
“Rooms facing the castle also face on to a busy road so expect noise.”
  • View from room 318.
 of 5 bubbles EddieM720, 2 Jan 2017 | Read review
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