Invercarse Hotel, Bw Signature Collection By Best Western
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Invercarse Hotel, Bw Signature Collection By Best Western
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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4.0
#8 of 27 hotels in Dundee
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Invercarse Hotel is situated in Dundee's West End and has stunning views of the River Tay. All bedrooms have free Wi-Fi and a flat-screen TV with Freeview. Flanked by Californian Redwood Trees, the Redwood Restaurant and lounge bar are renowned for their imaginative use of local produce and original menu choice. The restaurant overlooks mature gardens with views over the river Tay, and Botanical Gardens, and the lounge bar is relaxed and informal. The hotel's Ballroom is a popular setting for weddings during the summer months and hosts conferences throughout the year. Smaller rooms are available for hire to use as meeting rooms or private functions. Off-street FREE parking for approximately 120 Cars, including 6 Electric Charging Points (FOC). The hotel is only a 5-minute drive from the centre of Dundee and is ideally situated for both leisure and business trips. The cultural quarter of the city is within walking distance. Close to Ninewells Teaching Hospital, Duncan of Jordanston College, Abertay, and Dundee Universities.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Invercarse Hotel, Bw Signature Collection By Best Western
1,003 reviews
Getting there
Car recommended
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The Invercarse Hotel, part of the BW Signature Collection by Best Western, garners high praise for its service, with guests consistently lauding the friendly and attentive staff. Reviewers are charmed by the peaceful, inviting atmosphere and appreciate the cleanliness, often highlighted by the spotless rooms and bathrooms.
While the amenities, such as tasty food and beautiful views, contribute to the hotel's appeal, the prime location is also celebrated for its convenience and added value. Some guests, however, have mentioned basic amenities in rooms and occasional discrepancies in charges.
Location
Convenient
Atmosphere
Tranquil
Rooms
Comfortable
Value
Affordable
Cleanliness
Spotless
Service
Friendly
Amenities
Satisfactory
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The nicest things come in the smallest parcel! Maybe small in size but always delivers. Have visited this hotel several times and have never left unhappy. It’s lovely to sit out on a lovely evening with a glass of wine. The grounds are immaculate, with table and chairs and it is very peaceful. The restaurant is first class as is the food. Rooms are very comfortable and have tea/coffee facility. There is also an iron and board. It is a short distance out of the city centre but several buses run from the town centre to right outside the hotel. I have no hesitation in recommending this hotel you will not be disappointed.
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Date of stay: June 2023Trip type: Travelled as a couple
Room Tip:Â Frequent bus service 5a right outside the hotel.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here from 8-10 October with our six month old son and it was a very enjoyable hassle free stay. Prior to arrival we emailed to enquire if we could have a travel cot and room with lots additional space given the copious volumes of items needed for a baby and they arranged this for us no bother. We were even offered the option to upgrade to a king size suite for a small charge which we took full advantage of - the room was beautiful and the bathroom simple outstanding. During our stay we never heard another guest so noise is defo kept to a minimum. Covid measures are too notch throughout the hotel eg towels are left in sealed bags outside your room, the remote control in in a sanitised bag and not to be removed , tea and coffee refills are in bags etc. Masks are worn by staff . We felt very safe during our stay. Overall we would stay again. The only criticism we had was that there wasn’t a lift (abs we hadn’t read that in the policy) and we weren’t offered assistance with our luggage. Otherwise cannot fault this hotel and will defo be back
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Review collected in partnership with Best Western
Date of stay: October 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We have just returned from a4 night stay at the Invercarse hotel. We booked an executive king room and it had an enormous bed and a lovely bathroom with excellent walk in shower. There was liquid soap at the basin and liquid body wash/shampoo in the shower but no conditioner instead of individual bottles. The room was not serviced during our stay due to COVID restrictions but there was a bag of fresh towels toilet roll and bag of tea/coffee making stuff outside our door every day. If we needed anything else we just had to ask at reception. The breakfasts were lovely giving you the choice of full Scottish breakfast or cereal , bread,croissants,fresh fruit or yogurts with individual pots of jam honey marmalade and lemon curd. The restaurant at lunch or dinner was excellent too. The fish and chips and steak pie being our favourite. The restaurant is open to the public too so gets booked up quickly I would suggest if you have a long journey getting here that you book your slot before arrival as we noticed one couple being disappointed at not being able to eat at the hotel when they arrived as it was fully booked but the food is so good that I am not surprised that it fills up quickly. The staff here are also very friendly and do everything they can to make your stay enjoyable. We will definitely stay here again if we go back to Dundee. We booked a taxi to go into and back from Dundee it’s self as it was easier for us than taking the car we noticed quite a few traffic wardens about it costs around £7/8 each way thanks again to the staff for making our stay so enjoyable
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Â Book evening meal as slots fill up quickly
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just returned after my second visit in the space of 4 weeks.
The hotel is in a good location. We opted to leave the car at home but found the hotel easily accessible by public transport with regular buses stopping/picking up right outside.
Top marks for cleanliness. Plenty of sanitiser points dotted around with remote controls and tea/coffee supplies being in cleared sealed bags.
Food is tasty and plentiful and served piping hot. Plenty of choice to suit all tastes. Drink prices were very reasonable.
If you can, get an upgrade. This time we were in Room 134 - generously proportioned with a massive bed that was so comfortable I thought I was sleeping on the biggest, fluffiest pillow.
I cannot go without mentioning the staff. Super friendly and attentive without being in your face. No matter what time of day we interacted with them we were met with a cheery hello and smile.
Ten out of ten!
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Date of stay: June 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Burke, General Manager at Invercarse Hotel, Bw Signature Collection By Best Western
Responded 30 Jun 2021
Thanks for your review and your fantastic feedback following your stay with us. I know all our team will be pleased to read your kind comments about how well you were looked after. I do hope you choose us again when you are next in the city!
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Just had a two night break. Hotel great all felt very safe and covid secure. Plenty sanitiser points, rooms had small packs with all tea coffee etc in sealed bags, as was the TV remote. Had drinks in bar again served at table by very friendly staff, ate in restaurant second night again all very safe and table service. Felt hotel was doing everything very well, until breakfast. On first morning a lot of people walking about in restaurant without masks on, and staff not reminding people to wear them. Everything was buffet so had to serve yourself tea/coffee, toast etc. Felt fairly unsafe yesterday, as we are all using the same tongs, opening the bread containers etc but this morning was really bad, at one point there were 5 people hanging around for the hot food, coffee machine is in the same area and you couldn't get to it because of the queue. Another couple of people standing waiting for toast, others squeezing past people to get cereal or jam, had to return to my table twice before eventually getting a coffee. Would be so much better if you could at least have table service for the tea coffee and toast. Again a number of people not wearing masks while getting their breakfast and nothing said. Was the most uncomfortable I have felt for some considerable time. Lovely hotel, great location, but would be very reluctant to go back or would avoid having breakfast if I returned in the future
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Burke, General Manager at Invercarse Hotel, Bw Signature Collection By Best Western
Responded 2 Aug 2021
Thanks for your review following your recent stay with us. I am glad that you enjoyed your stay but that you found that the breakfast experience was disappointing. As you will have noticed, we have very stringent covid measures throughout the hotel, some of which you alluded to. Unfortunately, whilst we can politely ask guests to wear a face covering and remind them when they forget, we cannot physically enforce this. We do have signage throughout the hotel and restaurant reminding all guests to wear a covering. The hotel is a 1 metre social distancing zone. We have placed distancing floor stickers throughout the buffet area so that whilst queueing, our guests do maintain distance between each other. I do not accept that guests are "hanging around" as we operate a queueing system for the staff served hot buffet. Unfortunately queuing is a necessity in many settings now due to distancing requirements, including when entering retail, visitor attractions etc. We also have hand sanitising stations at every area where touch points are shared and signage to direct guests to use these at all times. Our staff also routinely wipe shared touch points and equipment throughout service. As of 9th August 2021, all social distancing restrictions are due to be removed in Scotland. We, however intend to keep many measures in place for the safety of our guests and staff. I apologise if you felt uncomfortable, but we do have strict protocols in place and an independent risk assessment for these. I do hope that you would reconsider staying with us in the future.
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We got a 2 night deal with Dinner on first night and Breakast over the 2 days,we slept in a King Room 220 with Patio Doors which was very spacious,huge TV also very clean,fresh towels,tea/coffee etc replenished daily and bin emptied,due to current restrictions these were left outside room,couldn't fault hard working staff servicing rooms.The food was exceptional in the evening and the breakfast was fantastic on both mornings,thank you Chef and Kitchen Staff,the Staff in all areas of the Hotel were cheerful,polite and professional so thank you. The Hotel is not far from Dundee City Centre and good to use as a base which we did for exploring places like Carnoustie,Arbroath or St Andrews etc. Would I use this Hotel again most definitely if ever in Dundee it was first class and great value for money.
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Date of stay: August 2021
Value
Rooms
Service
Room Tip:Â King Room offers Disability access
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for the weekend just recently with two other couples. What a fantastic weekend! if you do nothing else when you are here, make sure you have the food in the restaurant. Second to none, fresh, deliciously tasty and no scrimping on your plate. the rooms were beautifully clean with fresh towels and a new coffee and tea'bag' left outside your room every day. The beds are very comfy and there are more pillows in the wardrobe should you need them. The bathroom is huge with a decent shower. Ours was over the bath but another of our friends had a huge walk in shower. Hand soap and shower gel are on the wall If I had one comment it would be say that the hotel seemed to be under staffed, especially at the bar. They ask that they come to your table and take your orders if you are outside on the terrace but in fact, nobody comes out to the terrace to make sure that there are no more drinks required. We were there for the afternoon and had to keep going inside to get service although the barman knew we were there! in all fairness he seemed to be on his own so... other than that, we had no other problems or faults. Staff to look out for are Derek who works at the breakfast time, seemingly does lunch as well, looks after the bar and was there to do evening meals as well. Susie the restaurant supervisor is a force to be reckoned with. Great humour matched with excellent service from her and her staff. Poor Josh was the one that was left with us at the dining table after our meal on the last night. He worked really hard the guy to keep us watered as much as he could. All in all an excellent stay and I would not hesitate to recommend this hotel to anybody in the future. one word of warning, if you are planning to walk into Dundee centre from the hotel, it's three miles there....and three miles back! Just a short walk from the hotel is the Botanic Garden and just 100 steps after that is a fab little restaurant called The Riverside. Again great food with great service, situated adjacent to the airport literally next to the runway where you can watch the planes landing and taking off.
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Date of stay: September 2020
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just spent a lovely weekend here. Lovely hotel, lovely room, lovely staff, who are a real asset to the hotel.
Special mention to Josh and Jack in the restaurant, very helpful and professional. However, all staff were great - night porter, reception, dining room, bar, room. Whoever looks after the garden deserves a medal too, it is beautiful!
Felt very Covid-safe, plenty of sanitising visible. Plenty of dispensers available throughout hotel, cleaning of touch-spots, staff sanitising their hands. Ventilation spot on.
Would highly recommend this hotel and look forward to returning soon. Thanks to everyone who made out stay memorable.
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Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Burke, General Manager at Invercarse Hotel, Bw Signature Collection By Best Western
Responded 10 Jun 2021
Thanks for your review following your recent stay with us! I'm very happy to read how much you enjoyed your visit and that Josh and Jack in particular had looked after you whilst you were here. I have passed on your feedback to them and they were delighted. The whole team will look forward to welcoming you back soon!
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We have just returned home from this hotel and had stayed 2 nights D.B&B on 8th & 9th Sept. room 109.
This was our first break away this year due to the pandemic and my wife and I were apprehensive. We chose this hotel as it is in a scenic location and the reviews were good.
Its an ideal location for touring the east coast of Fife and Angus. The room was comfortable and sleep quality was good . The restaurant staff wore face masks in the dining area
The food was very good; the first night we opted for the prawn cocktail starter followed by the fish platters. The second night again prawn cocktail for starters, my wife having the burger and salad whilst i had and would recommend the steak stew with veg and chips. Both nights we had sticky toffee pudding for dessert.
Breakfasts were served from 7am with table service, having the choice of full Scottish breakfast AND or continental. You really can ask for as much as you like, so for the benefit of the big eaters it is as good as a buffet.
Suzy served us for both evening meals and was helpful, welcoming and very informative She reinforced the need to book a table early , thanks again. Fraser seved both breakfasts and nothing was a problem for him, even when I asked for more toast and an extra sausage. Both staff are a credit to the hotel.
When checking out we had a minor issue with the bill which was speedily and efficiently resolved by the hotel owner and had possibly been a misunderstanding. All in all we had a pleasant and memorable stay in this hotel and I would recommend it
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Date of stay: September 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had 2 nights here and thoroughly enjoyed our stay.
Room was comfortable and clean and we were well looked after.
Amenities pack was provided for tea and coffee and biscuits so we were looked after whilst adhering to covid processes.
On the second day housekeeping left a bundle of fresh towels and tea and coffee making so we didn't go short of tea, a must have for me during any stay.
Comfortable bed and windows that are easy to open, essential on warm nights. A lovely quiet hotel and we slept really well with no disturbances until the soft sound of the birds waking up in the morning..bliss.
Plenty of hot water for showering.
Good Wifi, well positioned TV.
We didn't have time to try the restaurant this time as we were eating whilst out and about, but if love to cone back again and try dinner here.
The feel of the hotel is of a welcoming country house but all modern comforts you'd expect.
Friendly welcoming people on reception. Plenty of car parking.
Felt very safe and comfortable.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Sean Burke, General Manager at Invercarse Hotel, Bw Signature Collection By Best Western
Responded 30 Jun 2021
Thank you for your very positive review following your 2 night stay at the hotel. I'm glad you enjoyed your visit so much and that you plan to return. We look forward to welcoming you again soon.
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We unfortunately don't have these facilities for guests.
We can send any washing to the laundry for them to wash and return (payable locally).
There is also a few public Laundrettes not far from the hotel should you wish to do your own washing
There are more places to choose from in the Dundee area.
PRICE RANGE
€72 - €99 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dundee, dundee best western
FORMERLY KNOWN AS
Best Western Invercarse Hotel
LOCATION
United KingdomScotlandDundee
NUMBER OF ROOMS
68
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Is Invercarse Hotel, Bw Signature Collection By Best Western accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
