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BEST WESTERN Moffat House Hotel

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618 Reviews from our TripAdvisor Community

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Showing 614: English reviews
High Peak
Reviewed 31 December 2016 via mobile

Stayed here for one night on 29th Dec and we were allocated room 10 which is a large ground floor room with double windows to the front of the hotel. Nice room with everything you would expect. We used the bar in the evening and all the staff were friendly and the place was busy especially the restaurant which we...

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Helpful?
Thank cook1e
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for such a positive review, cook1e. We're glad to hear you enjoyed your stay with us, particularly your room, as we have recently been working on upgrading them. We hope we can impress you again when you return. Kind Regards,

Leeds, United Kingdom
Reviewed 27 December 2016 via mobile

We picked Moffat as a half way stop over on the way to the highlands, they take dogs, rooms adequate but no special, however the staff and both an evening meal in the bar, and the breakfast were both very good, and good value. Moffat is just off the M74, and the Moffat House Hotel is on the high st,...

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Thank Robin L
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for the kind review, Robin L. We're glad you enjoyed our stay with us and hope you also enjoyed your trip up North. Our rooms have recently had a small revamp with more work to be done in 2017, so hopefully we can improve upon your first impression. Please stop in if you're ever travelling this way again...

Cumbria
Reviewed 16 December 2016

We arrived at The Moffat House Hotel, Moffat after a very long and tiring journey. We had not made a booking. Everyone was so kind to us and most helpful. The log fire was being lit in the bar area and we could not have been made more welcome. We enjoyed an excellent dinner in the restaurant. Our bedroom was...

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Helpful?
Thank Cumbriawarren
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for such wonderful feedback, Cumbriawarren! We aim to ensure that every one of guests feels welcome and comfortable, we're so glad this is the service you experienced. Your comments have been shared with the team and we hope we can welcome you back to our hotel some time in the future. Kind Regards,

Birmingham, United Kingdom
Reviewed 13 December 2016

I've stayed here a few times in the past and it's always been so so. My most recent stay has been the best yet. The rooms appear to have had a welcome revamp and are warm and inviting. The breakfast menu is varied and the quality good too. For value for money this hotel is right up there.

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Helpful?
Thank bren1874
Stacey M, Manager at BEST WESTERN Moffat House Hotel, responded to this review

Thank you for taking the time to leave such a positive review, bren1874. I'm sorry you haven't always found your visits to our hotel to be of the same standard as your most recent, but we're certainly delighted that we were able to make so many positive changes, and that they were noticed, and appreciated, by a regular customer. We...

Milngavie, United Kingdom
Reviewed 13 December 2016

We Had another great night away at Moffat house this weekend. As always the staff were friendly and very helpful and made it an even more enjoyable experience. As usual we had Rosie our very elderly Cavalier Spaniel with us and were offered and took an upgrade to a superior room on the ground floor nearer to the exits to...

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Thank Andrew B
Montrose, United Kingdom
Reviewed 6 December 2016 via mobile

We booked a Saturday and Sunday night through the Best Western reservations which was very easy. The hotel itself is an impressive building set in the middle of the small town. The staff are generally very pleasant and helpful. Rooms were very good however our bathroom needed some modernisation and shower had very little pressure. The Oakland restaurant served a...

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Thank William B
Norfolk, United Kingdom
Reviewed 2 December 2016 via mobile

Warm,cosy, clean and friendly staff. Slightly dated but it adds to the characture of th place.Good food and ample parking. Very handy for the M74 north or south plus Moffat is a nice place to wander round. A good place to stay and very quiet.

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Thank pelham70
Cheltenham, United Kingdom
Reviewed 24 November 2016

Not so much the winter as the heating in the rooms left a lot to be desired. If I was stayng there again I would not take one of the single rooms as they are rather small, that said they are all ensuite and would have been @good enough@ if the heating and hot water issues were solved. The staff...

Review collected in partnership with Best Western GB
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Thank Craig S
Liverpool, United Kingdom
Reviewed 22 November 2016

Nice hotel with a very comfortable bar and restaurant and in a great location close to all shops etc. Originally I tried to book the executive rooms but they were fully booked, we felt the standard rooms were a bit too small for us but certainly didn't spoil our stay. The staff are all excellent, very polite and helpful. We...

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Thank Patricia G
Romsey, United Kingdom
Reviewed 21 November 2016

Pleasant hotel, just off the main street with room for parking. Staff friendly and helpful, breakfast was tasty but evening meals seemed rather limited and tad on the expensive side. My room was clean and functional and facilities in good working order. Would have no hesitation in staying again

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Thank Estragon01

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
BEST WESTERN Moffat House Hotel
BEST WESTERN Moffat House Hotel
Cuisines: British, Scottish
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN Moffat House Hotel is an elegant mansion transformed into a stylish and comfortable retreat for family and friends, set ​in the charming Victorian spa town of Moffat. Built for The Earl of Hopetoun in the 1750s, it has been carefully maintained and modernised to retain all of it's elegance. Proprietors The Lawson family, along with their friendly staff, offer you a very warm welcome. Only 45 minutes from Glasgow, over 1 hour from Edinburgh and 15 minutes' drive from historic Gretna, The Moffat House Hotel is the ideal retreat to help you make the most of your time in the area. Set within private grounds, this stunning Victorian style hotel combines traditional elegance, comfort and a warm welcome. Keep connected from the comfort of your guest room with WiFi. Your room uniquely reflects the character of this traditional building without compromising on modern amenities. Check in to a Deluxe Four Poster guestroom and enjoy extra space, and beautiful views of the Scottish countryside. You can expect a heartfelt welcome, superb facilities. We have beautiful rooms equipped with everything you need for a relaxing break, so make our hotel your home and relax, have fun with or without the kids and enjoy very special grown-up time for yourselves. We are sure it will be a stay to remember. ... more   less 

Additional Information about BEST WESTERN Moffat House Hotel

Address: High Street, Moffat DG10 9HL, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Moffat
Price Range: €59 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Moffat House Hotel 3*
Number of rooms: 22
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Also Known As:
Best Western Moffat Hotel
Moffat Best Western
BEST WESTERN Moffat House Hotel Scotland
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Moffat House Hotel staff and other travellers.
4 questions
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Sunderland
9 months ago
Lonescot
over a year ago

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Questions? Get answers from BEST WESTERN Moffat House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top floor room”
 of 5 bubbles hijock, 20 Mar 2017 | Read review
“Ask for an upgrade the staff will do everything in their power to meet your needs”
 of 5 bubbles Totalstardom, 1 Mar 2017 | Read review
“For better water pressure ask for a ground floor room”
 of 5 bubbles Sedgy, 1 Feb 2017 | Read review
“Request a room on the first floor so that people in the car park can't see through your window.”
 of 5 bubbles Chris0scott, 14 Jan 2017 | Read review
“Room 5 is a family room overlooking the high street.”
 of 5 bubbles nikdubrov, 3 Jan 2017 | Read review
5 of 5