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After spending the weekend at Auchen castle we decided to stay in Moffat for two nights, we called in around 11am to ask about check in as we were shattered, told by reception check in was 2pm....arrived at 2.05pm to check in and was told...More
The staff were friendly BUT....we ordered the Friday steak night deal . First we got the wrong wine having asked for Shiraz we got Merlot ( we did tell the guy in charge but said it was ok and we would drink it)then our meal...More
Response from PaulLawson, General Manager at Best Western Moffat House HotelResponded 18 July 2016
Thank you for completing the survey regarding your recent stay at our property.
On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More
The staff were extremely friendly and helpful. Loved our room which included clean and very good facilities. Very dog friendly which was a big plus for us. The hotel was centrally located in Moffat. Would reccomend to all.
We have visited Moffat many times and chose the Moffat House Hotel as an anniversary treat for my parents. On arrival we were greeted by the very friendly manager who gave us all the information about the hotel and directions to our rooms. I was...More
On arrival and after checking in we were directed to room 22 in an annex to the main part of the hotel. First impressions count for a lot and I'm afraid to say that they weren't good as just yards from the door into our...More
US$84 - US$144 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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I hope the answer is none! Having been in Best Westerns where dogs were accepted and witnessed dog hairs on the carpet, a dog being allowed to defecate on the carpet in a corridor, together with attendant barking during the... More
I hope the answer is none! Having been in Best Westerns where dogs were accepted and witnessed dog hairs on the carpet, a dog being allowed to defecate on the carpet in a corridor, together with attendant barking during the night, it is totally unfair to other guests.