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Traveller (94)
Room & Suite (21)
Dining (7)
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Overview
  • Excellent32%
  • Very good27%
  • Average19%
  • Poor13%
  • Terrible9%
Travellers talk about
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
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Reviews (264)
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Traveller rating
76
74
53
36
25
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Time of year
LanguageEnglish
76
74
53
36
25
Show reviews that mention
All reviewsrenovation workbuffet stylecheck in was quicka number of occasionsfood was lovelygood pointswedding photoswedding partyearly checkan overnight staycoach housewedding breakfasta bit tirednice roomlovely groundsan upgradebride and groom
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21 - 25 of 264 reviews
Reviewed 2 May 2018

Travelled up to Gretna Green last December and stayed at this hotel for our 2nd visit and it was even better than last time. The hotel is traditional with the coaching house and blacksmiths marriage history but what makes it one of our favourites is...More

4  Thank pedro19662018
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 weeks ago

Thank you for taking the time to comment on your stay. We are still ongoing through our rooms for renovations but am glad that you got to stay in one of these rooms to show what we can do. We hope to see you again...More

Reviewed 30 April 2018

Just returned from a weekend at the Hotel.It's obvious that improvements are ongoing and when completed the hotel will be very much improved.We were on a coach trip and spent all day on the road returning to the hotel in the evenings.Evening time at the...More

Thank geoffllanelli
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 weeks ago

Thank you for your comments from your time at Gretna Hall. I am sorry you didn't find it quite as you expected. We do offer entertainment for our coach parties staying for 4 nights nights but this is in advance and offered through your coach...More

Reviewed 29 April 2018 via mobile

Stayed here before and was happy but this visit was disappointing the staff were not friendly and the room was very small,the only lights the room had was 2 bedside lights no ceiling light,the bathroom had black mould on bathroom tiles and ceiling, behind the...More

Thank comeandgetme
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 weeks ago

Thank you for taking the time to review our hotel. I am sorry you were not happy for this recent visit. We have been working through the hotel on our bedrooms to renovate the areas still in need. This phase of the renovations will take...More

Reviewed 26 April 2018

Stayed here for three nights as a wedding guest. I thoroughly enjoyed my stay, the staff were on the ball all through it, the wedding coordinator let us know nothing was too much trouble for them and it was proven to be true. My brother...More

3  Thank tlappin1
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 3 weeks ago

Thank you very much for your recent review of Gretna Hall. This is lovely to hear that you and the wedding party enjoyed your time with us. We look forward to seeing you all again soon Kind Regards Vicky Briody Operations Manager

Reviewed 18 April 2018 via mobile

I didn't stay at the hotel but weren't their for a wedding during the day. Perfect location for a friend's wedding day. The food served at their meal was great and the lobby and bar areas were really nice. Drinks are more expensive than other...More

2  Thank AljexTrip
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 24 April 2018

Thank you very much for your recent review, we are so happy you took the time to let us know about your experience. Kind Regards Vicky Briody Operations Manager

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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free Internet
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$138 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (94)
Room & Suite (21)
Dining (7)
Questions & Answers
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linz2409
15 April 2018|
AnswerShow all 6 answers
Response from bev110869 | Reviewed this property |
Apologies for the delay, it’s in the town but you wouldn’t know it, the grounds are beautiful
0
Votes
PatriciaMiller_12
26 January 2018|
AnswerShow all 7 answers
Response from stubex5 | Reviewed this property |
The suites have been done but the rest of the rooms are awful. Black mould in bathrooms. Holes in walls. Exposed wires in bathroom. Smell of damp. Make sure you ask to check your room before you agree to stay in it.
1
Vote
mar k
23 November 2017|
AnswerShow all 3 answers
Response from Angela M | Reviewed this property |
unsure if there is . But queensbury clayton suite has a lovely old style roll top bath. suites have the wow factor . go for one of them!!
1
Vote
Room Tips
"Nice view,very quiet"
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"Ask for a room with view of the grounds. Be aware there is some traffic noise."
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"Ask for rooms that have recently been referbished"
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"Room with a view overlooking the green and drive to the hotel"
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