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See all 4 hotels in Gretna Green

Gretna Hall

206 reviews
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Traveller (68)
Dining (7)
Room & Suite (6)
Overview
  • Excellent25%
  • Very good31%
  • Average21%
  • Poor13%
  • Terrible10%
Travellers talk about
Free Internet
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
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Reviews (206)Write a Review
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52
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45
27
22
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All reviewsrenovation workbuffet stylecheck in was quickgood pointswedding photosearly checkfood was lovelya bit tiredbed and breakfastan overnight staycourse meallovely groundsan upgradenice staywedding partycoach housebridal suite
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1 - 5 of 206 reviews
Reviewed 2 weeks ago via mobile

Was at the hotel for a wedding. We stayed in room 23, clean, warm and spacious ( we had a travel cot and pushchair in and still loads if room ) bar area looking dated but they are in the middle of a renovation so...More

Thank Katy M
Reviewed 4 weeks ago via mobile

Visited this weekend to have a look and plan our wedding. First impression not great. Bar area really lets the place down however we appreciate it is being done up over the coming months. We stayed in a 2nd floor room which looked like it...More

Thank Jan E
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 4 weeks ago

Thank you for your comments. We are very much looking forward to the lounge and restaurant transformation in early 2018. you may well speak to Lyn again as the wedding team, Smiths and the Famous Blacksmiths Shop are all part of the Gretna Green Ltd...More

Reviewed 4 weeks ago

Well first of all this hotel and us have history. We were booked in last year returning home from a trip away when my wife was taken ill. we were due to stay at the hotel the next day but couldn't travel. The hotel cancelled...More

Thank Kevin A
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 4 weeks ago

Thank you for your review of Gretna Hall, I am happy to hear you found the hotel warm, clean and good value. We hope you will visit again soon. Kind Regards Vicky Briody Operations Manager

Reviewed 4 weeks ago

Arrived at the hotel for a nights stay. The reception staff were pleasant and helpful. I was booked in to a double room on the 2nd floor. The room its self looked fine but there was a suspicion that the previous occupants had smoked in...More

Thank TechnoNonnie
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 4 weeks ago

Thank you for taking the time to review Gretna Hall. You are very correct, our programme for renovations is well underway and all area above are being addressed in phases. This includes the room ventilation, bathrooms and we well as the bar and restaurant which...More

Reviewed 5 weeks ago via mobile

Arrived at hotel late because of major traffic jam, tired hungry and had been driving for 12 hrs, lady at reception pleasant enough, explained the lift wasn't working and we was on 2nd floor, I said that's fine but I came to regret that, it...More

Thank susG1881EC
Response from Darren-GM-GGLtd, Manager at Gretna HallResponded 4 weeks ago

Thank you for your feedback. I am sorry to hear we were unable to look after your meal requirements that evening, I am addressing this with our chef to see if we can train some evening team members and have a later sandwich menu. Unfortunately...More

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Traveller (68)
Dining (7)
Room & Suite (6)
Hotel & Grounds (62)
Bathroom (13)
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free Internet
Room Service
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Banquet Room
Conference Facilities
Multilingual Staff
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$56 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$56 - US$170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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