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Holiday Inn Dumfries

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Holiday Inn Dumfries
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975 Reviews from our TripAdvisor Community

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Showing 960: English reviews
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Skelmorlie, Scotland, United Kingdom
Reviewed 3 days ago NEWvia mobile

Overnight stay with my daughter, university interview next day. Problem with my booking. Robyn sorted out the problem swiftly and to a fantastic standard of customer service. Would highly recommend this comfortable hotel that is very convenient to university campus and and also only a few mins drive to dumfries town centre

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Helpful?
Thank Glenn G
Heysham, United Kingdom
Reviewed 3 days ago NEW

Lovely hotel set in nice grounds. I have stayed here on two other occasions and would stay here again.Nice,modern hotel with bright modern rooms with goof facilities. Staff are very helpful & freindly and off is good. Nice settings especially in the summer for walks at night and very handy for the town centre.

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Thank Steve F
Reviewed 1 week ago

The building and surroundings are gorgeous with Neuro's spa/restaurant on the grounds. The hotel building is lovely with a very small restaurant and bar in the lobby. I booked a King room which actually turned out to be two single beds pushed together - might've been better off booking a double. The hotel were happy to fulfill our request for...

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Thank Hannah B
Nuneaton Warwickshire
Reviewed 1 week ago

This hotel, situated on the outskirts of the town of Dumfries, is in the large grounds and beautifully laid out gardens of a previous hospital, sited next to a wonderful cathedral-like church and within a few yards of a hall with facilities for wedding receptions, which includes a spa and beauty centre. The hotel has very friendly, helpful staff, especially...

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Thank Kathleen B
Edinburgh, United Kingdom
Reviewed 1 week ago

My husband and I stayed here overnight while visiting friends and family in the area. We were warmly greeted by the receptionist. The was a distinctive 'clean' smell throughout the hotel which I really liked. We enter to our room which had a lovely view of the gardens at the rear. A small shower room but very clean and had...

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Thank Lorraine D
uk
Reviewed 2 weeks ago

have to say i was more than surprised at the quality of this hotel. Thought it would be usual chain bland. From the moment we arrived we were struck by the friendliness of the staff and their professionalism, even down to the night porters who were lovely. The rooms were large and had everything you could need. The shower was...

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Thank mroy
North Yorkshire
Reviewed 3 weeks ago

The Holiday Inn sits within the vast and attractive Crichton Hall grounds in a quiet location between the University campus and Hospital, about 1 mile from the city centre. The very modern building containing the bedrooms adjoins a Victorian building. Our attractively furnished standard room contained a comfortable king sized bed and small shower only en-suite. All was clean and...

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Thank GKTravellers
Dumfries, Scotland, United Kingdom
Reviewed 4 weeks ago via mobile

We pre booked our table with the burns night special as we were heading over to easterbrook hall for Le Haggis show (fantastic) On arrival we were ignored for a few min before a young lad cane over and then seated us. We ordered drinks to be told no Malibu, drinks took ages to arrive and when they did one...

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Helpful?
Thank Myra S
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Myra S, Thank you for your feedback regarding your stay at Holiday Inn Dumfries. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the restaurant service. We will address this concern. We take all reviews positive and negative very seriously, and your feedback will...

Leeds, United Kingdom
Reviewed 4 weeks ago via mobile

Middle of the road hotel. Not easy to find as the postcode wasn't recognised but suspect that's a problem with the sat nav rather than the hotel! Lovely setting and grounds surrounding the hotel and a pleasant welcome was received at check-in. Having requested a wake-up call it was only the following morning that I realised the room didn't have...

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Helpful?
Thank Alan J
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear Alan J, Thank you for staying with us and for sharing your experience. I am happy that you received a warm welcome upon arrival. On the other hand, I regret that you were not able to fully enjoy your stay with us. I have noted your comments and have forwarded them to our hotel management for the identified issues...

Angus, United Kingdom
Reviewed 19 January 2017

Hi, I stayed here for two consecutive nights on 16th January 2016. Rooms themselves are fine, nice and clean. I was advised at check in to book at table for dinner as they were very busy. I was surprised that the restaurant was almost empty on arrival to dine, with a most 8 people in the place. I was therefore...

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Helpful?
Thank bernio_10
IHGService, Guest Relations Manager at Holiday Inn Dumfries, responded to this review

Dear bernio_10, Thank you for staying with us and for sharing your experience. I am happy that you found our rooms clean and comfortable. However, it is unfortunate that your restaurant experience fell below your expectations. Please accept our sincerest apologies for any inconvenience the level of service you received may have caused you. I have noted your comments and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Holiday Inn Dumfries

Address: Bankend Road, Dumfries DG1 4ZZ, Scotland (Formerly Aston Hotel Dumfries)
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: €63 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Dumfries 3*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Hotels.com and Booking.com so you can book your Holiday Inn Dumfries reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dumfries Aston
Aston Hotel Dumfries
Holiday Inn Dumfries Scotland
Hotel Style:
#4 Business Hotel in Dumfries
#5 Romantic Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Dumfries staff and other travellers.
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Questions? Get answers from Holiday Inn Dumfries staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for garden view. Avoid room 106 as it has an adjoining room so noise levels were quite high.”
 of 5 bubbles 700hannahb, 19 Feb 2017 | Read review
“Some rooms overlook the lovely gardens.”
 of 5 bubbles kathleenbC4601VU, 18 Feb 2017 | Read review
“Choose executive”
 of 5 bubbles JillJones, 11 Jan 2017 | Read review
“Our room on the second floor was very quiet.”
 of 5 bubbles 763rcb, 1 Jan 2017 | Read review
“Executive rooms are spacious and well appointed.”
 of 5 bubbles ScotsRoad555, 11 Nov 2016 | Read review
5 of 5