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Cairndale Hotel & Leisure Club

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716 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Alloa, United Kingdom
Reviewed 14 May 2015

My sister in law stayed at the hotel for 3 nights this week. ALL the staff were the most helpful, friendliest and polite people I have ever meet in a hotel the world over. We had not criticism of the hotel. We would have liked our room to be a wee bit bigger but that is more an observation than...

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2Thank Gillianad
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Gillian. Thank you for your excellent review of the hotel. Your feedback is much appreciated.

Nottingham, United Kingdom
Reviewed 13 May 2015

Whatever you do, don't eat in the restaurant if you have any dietary requirements. I asked for a salad and stressed it had to be gluten free. It came covered in croutons. Once I pointed out that croutons contain gluten, the plate was taken away only to be returned 5 mins later with the top few croutons taken off, and...

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5Thank NottinghamRed148
Solihull
Reviewed 7 May 2015

There is not a great deal wrong with this hotel. It's large, spacious with a number of function rooms and the bedroom was large and well equipped. The radiator didn't work though, we were given a portable heater. So it was only an irritation rather than an inconvenience. We didn't use the restaurant but the menu was pricey. It's got...

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4Thank Alan702
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Alan. Thank you for taking the time to provide us with some excellent feedback following your recent visit.

Cockenzie, United Kingdom
Reviewed 1 May 2015

I have stayed at this hotel several times. The location is great, just a few minutes walk from the town centre. The staff are friendly and helpful and the food is always good. All in all another lovely weekend away.

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4Thank Helen H
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Hi Helen Thank you for posting such an excellent review following your recent visit. Your feedback is much appreciated by everyone concerned.

Glasgow, United Kingdom
Reviewed 30 April 2015

Stayed the weekend of the 25th. Didn't arrive till 6.00pm as we visited a few places on the way. On arrival we got a very warm welcome. Stayed in room 11 which was a Classic double.The room was very clean and a very good size. Very spacious & comfortable. Went of for a meal. Returned to the hotel about 9.30pm...

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6Thank pkpuri
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for taking the time to post such an excellent review following your recent visit to the hotel. It's a shame you weren't able to enjoy the entertainment on this occasion as our tribute nights are particularly popular.

England
Reviewed 29 April 2015

The staff of the Cairndale are warm & friendly. The hotel is spotless and very classy without being stuffy. The leisure club is excellent with a smashing pool, which has a Grecian feel to it. Situated in the centre of Dumfries & Galloway the location is spot on for business & pleasure alike. Breakfast & the leisure club are included...

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5Thank corkcitygirlEngland
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

I was delighted to read the contents of your review and I know that everyone concerned with your visit will be particularly pleased to hear that you found everyone so warm and friendly!

Dunkirk, Maryland
Reviewed 28 April 2015

Great location for a short stay in Dumfries for a Robbie Burns pilgrimage. It is an easy walk from the rail station. Hotel has been created from several large town homes and lacked professional design and development. Layout of the building was very higley pigley and shabby chic would be an improvement. Heating system was horrible. Staff was pleasant but...

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3Thank LAK4310
Reviewed 17 April 2015 via mobile

My wife and I have just returned from a lovely 3 night break at the Cairndale. This is a hotel that we have found so enjoyable that we make the 120 mile journey whenever possible just to get away from it all and relax. The staff are always welcoming, starting with checking-in at reception where a smile and a warm...

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4Thank Keith H
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Dear Keith Thank you for posting such an excellent review following your most recent visit to the hotel. It's always appreciated when our regular guests take the time to write such positive reviews and this is very much appreciated by everyone concerned with your stay.

Reviewed 15 April 2015

I recently stayed here and after our stay i wrote an email to them, expecting a reply but i have yet to receive one, i don't think i was that rude either. slightly disappointed with this now.. To whom it may concern, My friend and I recently stayed at this hotel as it was in the area we were already...

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2Thank Rebecca H
Reviewed 12 April 2015 via mobile

Spent four nights here, our fifth stay and again can't fault it. Room clean, asked for ground floor when we booked and got it no problem. Very friendly, helpful staff throughout the hotel. Booked the tribute night on the saturday, the third one we have seen, good value for money every time. Good base for exploring the area, and a...

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2Thank incompleteangler
MatthewWallace, General Manager at Cairndale Hotel & Leisure Club, responded to this review

Thank you for posting such an excellent review following your most recent visit to the hotel. We very much appreciate the loyalty and support of our regular customers and the fact that you've returned to the hotel so many times speaks volumes for all the hard work and effort put in by everyone working in the hotel.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge

Additional Information about Cairndale Hotel & Leisure Club

Address: English St., Dumfries DG1 2DF, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: €88 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairndale Hotel & Leisure Club 3*
Number of rooms: 91
Reservation Options:
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Also Known As:
Cairndale Hotel And Leisure Club
Cairndale Hotel & Leisure Club Dumfries, Scotland
Cairndale Dumfries Hotel
Hotel Style:
#5 Family Hotel in Dumfries
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Questions & Answers

Here's what travellers have asked, with answers from Cairndale Hotel & Leisure Club staff and other travellers.
2 questions
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Hampshire
6 months ago

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Questions? Get answers from Cairndale Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a special offer as they seem to do them regularly.”
 of 5 bubbles Meziepie, 8 Feb 2017 | Read review
“Avoid room 86”
 of 5 bubbles AST183, 26 Jan 2017 | Read review
“stayed on 2 occasions and no complaints re position of rooms”
 of 5 bubbles butegirl2016, 3 Jan 2017 | Read review
“Squeaky floorboards in old part of hotel”
 of 5 bubbles ColinBoyne, 2 Jan 2017 | Read review
“Room 90 overlooked the car park but was very quiet”
 of 5 bubbles Ianlivi, 12 Dec 2016 | Read review
5 of 5