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Hetland Hall Hotel

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1 room 2 adults 0 children
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Hetland Hall Hotel
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603 Reviews from our TripAdvisor Community

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Showing 602: English reviews
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Reviewed 6 days ago NEW

The room we had (9) was freezing cold with a fan heater as the sole heating the bathroom was disgusting and smelt like a public toilet the view from the bedroom window looked like a bomb site with old sinks and baths,wood,pipes. When asked if it would be possible to be moved we were offered another room just as disgusting....

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1Thank Karen B
Reviewed 1 week ago

I recently stayed here on the 11th Feb-12th Feb. I traveled from Sheffield. We arrived at the hotel at around 12pm and our rooms were not ready but managed to sort out paperwork and was able to leave our bags. There was a warm friend welcome when arrive. I went to Dumfries for a sporting event which meant a full...

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Thank Emma M
prestwick
Reviewed 3 weeks ago via mobile

stayed two nights on dbb deal 2nd and 3rd February.very impressive building with large high ceiling public rooms and a roading fire in the lounch. staff all very friendly and welcoming even coming out to help wth cases. we were given a large room on the first floor(16) with a large comfortable bed, at first was cold but with an...

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2Thank revkev
Edinburgh
Reviewed 3 weeks ago

Special weekend DB&B offer which was excellent. Hotel in process of major building works but this didn't affect our comfort. Restaurant menu (for our offer) was limited but the quality was very good and the staff were great. Only comment would be "why not light the wood fire in the hallway?" This would have made the hotel ambiance even more...

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1Thank GandMSEdinburgh
Chester, United Kingdom
Reviewed 3 weeks ago

We had a lovely large room with a four poster bed even though our stay was on a deal. Staff were very helpful and food was excellent. The hotel is about to undergo a massive refurb/extension, looking forward to seeing the finished product which looks amazing on the plans displayed in the reception area.

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2Thank Stephanie M
Glasgow, United Kingdom
Reviewed 3 weeks ago via mobile

2 nights bed and breakfast with dinner on the first night. Beautiful location. Arrived early, warmly greeted and taken straight to large, spotless room with huge comfy bed. Went down to the bar, again a friendly staff member served efficiently. Bonus that a couple of really informative girls were there from head office so we got a wee insight to...

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2Thank ElizabethandJohnny
Chorley, United Kingdom
Reviewed 4 weeks ago

After reading previous reviews I was sceptical about staying at the hotel and wondered what I had done by booking us a night away here. Anyway, I needn't have worried as the experience was great from start to finish. Check in was smooth and the room was great, very clean (Room 1). Evening meal and breakfast were very good and...

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1Thank TheHouldings
scotland uk
Reviewed 4 weeks ago

We didn't stay at this hotel we booked in for afternoon tea two, on our arrival no one at reception so we just wandered around looking lost then a young man showed us into a very small room with around 4/5 tables on 2 occupied, service very poor after 20 min we got our tea and coffee but no afternoon...

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1Thank 66buster
staffordshire
Reviewed 21 January 2017 via mobile

We decided to.go to.this hotel rather than go to pitlochery which we have done in the past 2 year. The food was very basic. The room could have been better. The fire alarm went off at 7am then 9am no explanation or apology. The piper didnt turn up. We got one canape each squash in a small bar due to...

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Thank haples
Glasgow, United Kingdom
Reviewed 17 January 2017 via mobile

I don't usually do voucher offers but got this as a Christmas gift 🎁 & went with the flow, "A one night break with diner, bed & breakfast plus glass of proceco for 2" , I booked a second night as it was my birthday with a view to spoiling are selfs a bit. This hotel would not be are...

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1Thank 402bespa

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Laundry Service

Additional Information about Hetland Hall Hotel

Address: Carrutherstown, Dumfries DG1 4JX, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > Dumfries
Price Range: €61 - €112 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hetland Hall Hotel 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Best Western Dumfries
Dumfries Best Western
Hetland Hall Hotel Dumfries, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Hetland Hall Hotel staff and other travellers.
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Questions? Get answers from Hetland Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the far side of the hotel could do with an update.”
 of 5 bubbles emmamS6338LV, 13 Feb 2017 | Read review
“Sorry we did not stay, just a lunch visit”
 of 5 bubbles 66buster, 23 Jan 2017 | Read review
“Ask for a top floor room as the squeaky floorboards won't annoy you from upper floors but your floorboards will.”
 of 5 bubbles GerryMcCann, 30 Dec 2016 | Read review
“Good value for money, extension area quiet for children”
 of 5 bubbles janettX8501BH, 11 Dec 2016 | Read review
“Take your own bath plug if in room 5”
 of 5 bubbles AngelaA761, 22 Nov 2016 | Read review
5 of 5