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The Aberdeen Altens Hotel

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The Aberdeen Altens Hotel
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1,051 Reviews from our TripAdvisor Community

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Showing 1,010: English reviews
Reviewed 3 days ago NEWvia mobile

This is a first class hotel on the south side of Aberdeen situated on the Altens roundabout. The rather austere outside belies a very good hotel, well fitted out and well laid out. The staff are friendly and helpful on arrival. We were given an upgrade without asking and allocated a very nice room on the ground floor! It had...

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Thank Alistair R
Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Good deal for DBB on a website but had problems trying to book, phoned the hotel and they matched the deal, first class customer service. All staff very professional and courteous, great food in both restaurant and bar, nice touch with the waiting staff wearing white gloves when serving food. Nice pool with jacuzzi, child's pool, sauna and steam room...

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Helpful?
Thank eilb
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear eilb, I am so pleased to read your wonderful feedback posted on Tripadvisor and thank you very much indeed for the 5 star rating! We do endeavour to provide a comfortable stay for all our guests and your appreciation of our efforts certainly means a lot to us. Hope we can welcome you back soon. Kind Regards Kris Manship...

Glasgow, United Kingdom
Reviewed 1 week ago

Stayed here three nights for our anniversary and would certainly recommend it. We had an apartment room which was a good size and the king size bed was very comfortable. There was also a small kitchen area with amenities such as a coffee making machine, fridge and a microwave. I have never before experienced a microwave in a hotel room...

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Thank Alan F
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear Alan F, Thank you for choosing to celebrate your anniversary with us here at The Aberdeen Altens Hotel, I'm delighted to hear your stay was an enjoyable experience. It's really pleased you enjoyed your apartment and had a restful nights sleep. We have some guests that stay with us for long periods of time, which is why our apartments...

Castle Douglas, United Kingdom
Reviewed 1 week ago

This is a useful hotel if working in the Altens Industrial estate - but its not hard to get into town by bus. Its a big, monolithic hotel but inside it's comfortable and spacious. The staff were friendly and helpful, the rooms clean, well-equipped, warm and comfortable. I didn't have breakfast, but my fellow traveler enjoyed the choice and quality....

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Helpful?
Thank MarkW55
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear MarkW55, Thank you for taking the time to share a review and for the 5 star rating, its really appreciated! I'm so pleased to hear you had a comfortable stay with us and found your room clean and well equipped. I will share your feedback with the team and I hope we get the chance to welcome you back...

Marseille
Reviewed 1 week ago

I can highly recommend this hotel. Dont be put off by the rather concrete looking exterior. Internally this hotel meets all your needs. It is very comfortable and quiet. The rooms are modern and very clean. Everything you can think of is available for breakfast.

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Thank 192sheenah
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear 192sheenah, Thank you for your wonderful comments about your recent experience at The Aberdeen Altens Hotel and for the 5 star rating! I am pleased to hear you had a comfortable and quiet stay and found your room to be clean and modern. We look forward to welcoming you back in the near future. Kind Regards, Kris Manship General...

Reviewed 1 week ago via mobile

Stayed here a few times now while up visiting family, nice hotel the rooms are very clean beds are very comfy, also get a fine breakfast the staff are also friendly Looking forward too our next visit.

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Thank corson611
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear corson611, Thank you for your fantastic 5 star review and for choosing to stay with us time and again, we really appreciate your loyalty. I'm so pleased to hear you had another enjoyable stay and I hope its not too long till we can welcome you back again. Kind Regards Kris Manship General Manager

Grangemouth
Reviewed 1 week ago via mobile

Reception staff were very helpful, friendly and polite could not fault them. Room was spacious and clean as a family of four with 2 older children it was great to have two double beds and not a sofa bed. Pool was busy when we used it but we still had a great time. Good choice of food in both the...

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Thank Julie V
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear Julie V, Thank you for taking the time to share your experience on Tripadvisor following a recent stay at The Aberdeen Altens Hotel. I am pleased that you liked your spacious family room, enjoyed the pool and had a pleasant stay. I look forward to welcoming you back in the near future. Kind Regards, Kris Manship General Manager

Lerwick, United Kingdom
Reviewed 1 week ago

Clean and usual standard room fixture and fittings. Snow storm outside and a freezing room that took an hour to heat. Towel rail broken or simply no on? NO Hot Water, none for the shower, bath or sink! I was then told by reception that I didn't know how to operate a shower? I'd like to think when I book...

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Thank Graham S
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear Graham S Thank you for taking the time to share a review. I am pleased to hear you found your room to be clean and of a good standard but I was obviously disappointed to read of the issues you encountered. We try to make sure all our guests have a comfortable stay with us and it is clear...

Forres
Reviewed 2 weeks ago

Set in unattractive surroundings this is a MOST ATTRACTIVE place to stay in Aberdeen.A very well maintained building, well managed and very caring staff. Superb room , delightful breakfast, great pool and sauna etc, cannot fault . Will stay here next trip to Aberdeen.Thank you to all staff who made our two night break so enjoyable!

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Thank ForresMike
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear ForresMike, What an amazing review, thank you so much for taking the time to share it. The team and I really liked the title too! The hotel is not the most attractive building from the outside but we've invested heavily in making the inside as nice as we can. I am really pleased to hear you found the hotel...

Brisbane, Australia
Reviewed 2 weeks ago

We stayed here for 4nights and it was nice and clean and the rooms were well decorated. We found the location very isolated from the city and local cafes and restaurants, but you are on the motorway in 2mins from the hotel, so well located for business travelers. Very good well equipped gym and nice pool and facilities. On a...

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Helpful?
Thank tamara3445
KrisManship, General Manager at The Aberdeen Altens Hotel, responded to this review

Dear tamara3445, I'm so pleased to hear you had an enjoyable stay with us and found the hotel to be good quality and the staff excellent. Sorry to hear the pool was too busy for you, I have shared your feedback with the Heath Club Team and I have also asked the Head Chef to look into your comments regarding...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about The Aberdeen Altens Hotel

Address: Souter Head Road, Aberdeen AB12 3LF, Scotland (Formerly Thistle Aberdeen Altens)
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: €44 - €95 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Aberdeen Altens Hotel 4*
Number of rooms: 251
Reservation Options:
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Also Known As:
Thistle Aberdeen Altens Hotel Aberdeen
Thistle Hotel Aberdeen
The Aberdeen Altens Hotel Scotland
Hotel Style:
#2 Spa Hotel in Aberdeen
#5 Luxury Hotel in Aberdeen
#5 Best Value Hotel in Aberdeen
#8 Family Hotel in Aberdeen
#11 Business Hotel in Aberdeen
#18 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from The Aberdeen Altens Hotel staff and other travellers.
8 questions
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Questions? Get answers from The Aberdeen Altens Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you get the chance choose an apartment”
  • Microwave in Room!
 of 5 bubbles alanfF9694JS, 13 Feb 2017 | Read review
“On side away from main road”
 of 5 bubbles ForresMike, 7 Feb 2017 | Read review
“No 3 bus takes you to and from city centre. Bus stops a stones throw from hotel.”
 of 5 bubbles daviddT6626EK, 5 Feb 2017 | Read review
“All rooms probably have the same fittings.”
 of 5 bubbles Greyhair_1, 8 Jan 2017 | Read review
“High floor”
 of 5 bubbles cuteangel33, 14 Dec 2016 | Read review
5 of 5