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Copthorne Hotel Aberdeen

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Copthorne Hotel Aberdeen
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819 Reviews from our TripAdvisor Community

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Showing 789: English reviews
Brechin
Reviewed 4 days ago NEW

There are many service industries that have grown up around the oil and gas industry in Aberdeen. As patronage was more than less guaranteed regardless of quality of service, a precedent was set, to which the Copthorne hotel Aberdeen lives up to impeccably. This is a loud hotel, every time another room flushes a toilet you here it running through...

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Helpful?
Thank aled_long
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear aled_long, I am so disappointed we have not lived up to your expectation and would be keen to hear from you as to locate the room you stayed in. If you be so kind as to contact me so I can review your feedback. Please do come back and stay with us again so we can show you we...

Falkirk, United Kingdom
Reviewed 5 days ago NEW

Nice entrance on busy street. Nice welcome at reception and pretty decent bar and restaurant but it stops there. The mattress is so worn you couldn't feel the springs didn't want to look below the sheets. The towel rail fell of the wall, the bath panel nails were visible and no toiletries in the bathroom. The iron was so chard...

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Helpful?
Thank SuzyQScotlandUk
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear SuzyQScotlandUk, Thank you for your comments – I am disappointed that you faced these challenges with your room please know that I will investigate further, I can only apologise at this point, we do have strict room checks and I am really sorry we missed something, please do contact me directly so we may be able to discuss further....

Reviewed 1 week ago

Hotel in very quiet location, classic decoration, very comfortable rooms, staff very polite & helpful. Car parking located on site with no extra cost, easy walking distance to city centre, for shopping and restaurants.

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Helpful?
1Thank Emma M
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear Emma M, “WOW” Thank you so much, the team and I are delighted you have had a great stay with us and found our central location ideal for your trip. To keep updated with our many offers please register as a loyalty member, keep an eye on our website or follow us on facebook or twitter. Kind Regards Jamie

Liverpool, United Kingdom
Reviewed 2 weeks ago

Stayed here whilst working in Aberdeen, it was ok, frayed around the edges, needs a desperate lick of paint , room was big but very dated and tired and a lot of dark wood. Breakfast isn't a nice experience, food was a bit sad looking and staff not massively attentive, but reception staff very helpful.

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Helpful?
Thank rossiliverpool
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear rossliverpool, Thank you for taking the time to leave your comments however I am disappointed I didn’t get the opportunity to meet you or your feedback was not given to the team during your stay. Ensuring you the guest always gets the best we can deliver is important to us and I would encourage you to contact myself directly....

North Lanarkshire, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed in this hotel over new year the hotel was very friendly clean and professional staff on hand to help, The food was good, served hot but because of coach party booking, we were unable to use the dining room, but had excellent service in the bar.

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Helpful?
1Thank Patricia M
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear Patricia M, Thank you for taking the time to leave your feedback – your thoughts are important to us as this helps us to improve our service delivery and hopefully live up to our guest’s expectations. Chef and the F&B team will be delighted with your comments on the food and service. We hope to welcome you back to...

Reviewed 4 weeks ago via mobile

Stayed the one night, was at a function in the hotel. Room was really nice, bed huge (most places I've been to only have double beds, so the king size was a pleasant change!), also comfy. The room, nicely laid out, massive dressing table for which my partner made good use of (make up, bits and bobs neatly laid out)....

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Helpful?
Thank Pete S
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear Pete S, Thank you for taking the time to leave your review and the lovely comments I will be sure to pass onto the team. Hearing from our guests is the best way we can work to improving the service delivery and to achieve our customer's expectations. Stay a regular visitor to our website and our Facebook page to...

Reviewed 4 weeks ago

First room we were shown was dated like the 50's then the second room was better condition but a double bed (used to a superking) so the third room was a king bed and a painted spacious room. This room 302 was a really good sized room but if a light sleeper you can here the lift announce doors opening/doors...

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Helpful?
Thank Sean M
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear Sean M, Thank you for taking the time to leave your review. William will be delighted as I am to read your lovely feedback and I am glad we had a chance to upgrade you to one of our Club Rooms 302. Hope the team and I get the opportunity to welcome you back at the Copthorne Hotel again....

Inverurie, United Kingdom
Reviewed 13 December 2016

Stayed at the Copthorne after attending a night out. Room was a club double, it was very comfortable, yes it's dated and needs a refurb, the bed was very comfortable and the room a little too warm but this did not stop my husband and I having a good nights sleep. En suite a touch on the small side but...

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Helpful?
1Thank juliatayl0r
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear juliatayl0r, Thank you for taking the time to leave your feedback and I will be sure to pass on your kind words to the breakfast team. I am glad you and your husband had a good nights sleep and I hope the team and I get the opportunity to welcome you back at the Copthorne Hotel again. Kind Regards...

Bergen, Norway
Reviewed 8 December 2016

Hotel location was in central Aberdeen, in a quiet area. Only 10-12 minutes walking distance to shopping in Union Street. Big room, bathroom was separate. Possibility to make coffee/tea in the room. Breakfast was ok, and served form 06:30 am.

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Helpful?
Thank Odd_Bergen
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear Odd_Bergen, Thank you for your nice feedback, myself and the team here at the hotel look forward to seeing you back soon. Kind Regards Jamie

San Carlos City (iam from Scotland moved here 5 years ago)
Reviewed 6 December 2016

My wife and I stayed there for 10 days and it was wonderful,the room was comfortable quite and all our needs were met,the staff were great/polite/helpful and to be honest from check in to check out the best I have encountered on all my travels, Food was great we both particularly enjoyed our huge breakfasts, All in all a wonderful...

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Helpful?
Thank geohse
Jamie S, General Manager at Copthorne Hotel Aberdeen, responded to this review

Dear geohse, 'Fantastic' Thank you so much for your kind words, all of the staff like myself will be delighted with your comments. Please join our Facebook page to keep up to date with all of our future dining and accommodation promotions. We look forward to welcoming you back soon. Kind Regards Jamie

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
West End Bistro & Bar
West End Bistro & Bar
Cuisines: Bar, Pub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Traditional Hotel located in city center, 7 miles to airport & within walking distance of museums, galleries, shops & restaurants. ... more   less 

Additional Information about Copthorne Hotel Aberdeen

Address: 122 Huntly Street, Aberdeen AB10 1SU, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: €42 - €98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Copthorne Hotel Aberdeen 4*
Number of rooms: 89
Reservation Options:
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Also Known As:
Copthorne Hotel Aberdeen Scotland
Hotel Style:
#20 Luxury Hotel in Aberdeen
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all piss poor”
 of 5 bubbles aled_long, 15 Jan 2017 | Read review
“Pick a different hotel”
 of 5 bubbles SuzyQScotlandUk, 14 Jan 2017 | Read review
“Rooms 202 - 302 - 402 etc are large rooms, but some rooms can be dated. Ask for latest refurbished rooms.”
 of 5 bubbles Y7097OLseanm, 17 Dec 2016 | Read review
“Club doubles give you a bit more room”
 of 5 bubbles juliatayl0r, 13 Dec 2016 | Read review
“You will not be given a choice.”
 of 5 bubbles 830gloriam, 3 Dec 2016 | Read review
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