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Mercure Aberdeen Caledonian Hotel

MercureUS$78*
View Deal
#17 of 64 Hotels in Aberdeen
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$92*
US$78*
US$92*
US$78*
US$92*
US$78*
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Mercure Aberdeen Caledonian Hotel
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900 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Aberdeen Caledonian Hotel
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Showing 848: English reviews
Middlesbrough, United Kingdom
Reviewed 21 May 2016

I have stayed in this hotel a number of times, I had made 3 bookings when it was the thistle, but the dates were after the change to the Mercure, I had to re arrange the dates to be earlier in the week on all 3 occasions,, I had used the booking.com site, won't be any longer, as I had...

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Helpful?
Thank Jim W
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear JimLilhel Thank you for spending the time to review our hotel following your recent stay. I am pleased you have enjoyed your stay at The Caledonian as a thistle and now with the Mercure brand. If you would be so kind to let me know of your bookings I can investigate the breakdown in communication between booking.com and ourselves...

Midlands
Reviewed 21 May 2016 via mobile

A group of four of us stayed for a flying visit to Aberdeen. Great quality hotel with room upgrades for all of us and very friendly and helpful staff. Good knowledge of the city and travel advice,. Would stay again, even at a higher price. First floor room I stayed in was fine, I think the other guys had better...

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Helpful?
Thank travellingtod
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear travellingtod Thank you for spending the time to review our hotel following your groups recent stay in Aberdeen. Your kind words are greatly appreciate by myself and the team here at The Caledonian. Our rooms to the front offer excellent views of union terrace gardens and the city and I am glad you and your group had the opportunity...

Nairn, United Kingdom
Reviewed 18 May 2016

Cant fault the hotel for location, comfort and friendliness of staff. The hotel is within a stones throw of the shops and Aberdeen centre. The room was large and airy . A little traffic noise late at night, (if you leave the window open ) but being centre o town you would expect that. Had our evening meal in the...

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Helpful?
Thank Jock-Paddy
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Jock-Paddy Thank you for spending the time to review our hotel following your recent stay while in Aberdeen. I am glad you had an enjoyable stay with us and thank you for your kind words in regards to our team and overall experience. However tt is regrettable you did not enjoy your evening meal but I trust the team...

Orkney Islands, United Kingdom
Reviewed 17 May 2016

Got an upgrade when we arrived from a very helpful receptionist who also helped us with our luggage:) Room was clean and bathroom was beautiful and so big ! It was a lovely stay and made very welcome by all the staff. Very central near shops, restaurants, bus and train station

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1Thank Maureen H
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Maureen H Thank you for spending the time to review our hotel following your recent stay in Aberdeen. Your kind words are greatly appreciate by myself and the team here at The Caledonian and I look forward to welcoming you again soon. Best Regards Jane Bourque General Manager

Coventry, United Kingdom
Reviewed 17 May 2016

I booked this hotel weeks before my stay through the hotel web site. Booking and check-in process were all fine, staff very friendly and professional. My room was a decent size, clean and tidy. Large comfortable bed with a desk and plenty of storage. A flatscreen TV with a selection of channels. Fairly good free Wi-Fi by BTOpenzone (3 Mbps...

Review collected in partnership with ASUS 7 Stub App Tablet
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Helpful?
Thank lonewayfarer
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear lonewayfarer Thank you for leaving feedback following your recent stay at The Caledonian Aberdeen. Our policy is to only upgrade Le-Club members who receive a complimentary upgrade when reaching gold status, however this is subject to availability. I am pleased to say that 95% of our Le-Club Gold and Platinum members do indeed receive an upgrade from the original...

Dingwall, United Kingdom
Reviewed 16 May 2016

We booked this hotel through booking .com as it has a carpark though limited spaces which booking.com did not say!! Luckily we parked nearby and got the next available space thanks to the manager ,The hotel is very central ,we had a clean spacious room very comfy bed good shower .Staff very helpful a good stay .I would highly recommend...

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Helpful?
Thank roncob-73
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear roncob-73 Thank you for spending the time to review our hotel following your recent stay. Your kind words are greatly appreciate by myself and the team here at The Caledonian. With regards to the carpark I have checked the description on booking.com which I can confirm states Limited Free Carparking. I look forward to welcoming you again soon. Best...

Glasgow, United Kingdom
Reviewed 15 May 2016

Room was at the front of the hotel and very warm due to the hot weather - but a very large fan in the wardrobe solved that problem. Staff very helpful and efficient but not pushy. Room clean and nice ambiance in the hotel. Defo recommend it!

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Helpful?
Thank markdingwall
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear markdingwall Thank for spending the time to review our hotel following your recent trip. Aberdeen are not used to the warm weather! However when it does appear we are on hand to ensure our guests still have a great nights sleep. I look forward to welcoming you back again soon. Jane Bourque General Manager

Isle of Lewis
Reviewed 13 May 2016

A characterful hotel in the centre of Aberdeen. It's a short walk from Union Street, the Union Square shopping centre, the bus station and the railway station. The rooms are comfortable and clean. The staff were all very polite and helpful. Breakfast is mainly a buffet with the option to order other choices from the menu. It must have been...

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Helpful?
Thank Hebally
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear Hebally Thank for your review following your trip to Aberdeen. It is great to hear you are back again soon, if you are visiting us on a regular basis our Le-Club loyalty programme would be great for you to collect points and the many great benefits. Myself and the team look forward to welcoming you back again in 10...

Aberdeenshire, United Kingdom
Reviewed 7 May 2016

We booked a standard double room for a Friday night on a room only basis and were really pleased with the price - very reasonable for Aberdeen city centre. Our room overlooked Union Terrace Gardens and was very cozy and comfortable. Some noise heard from the street late at night, but can only be expected at the weekend. Check in/out...

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Helpful?
Thank MrsTpd
bourqueMrs, General Manager at Mercure Aberdeen Caledonian Hotel, responded to this review

Dear MrsTpd Thank you for spending the time to review our hotel following your recent trip to Aberdeen. I am glad to hear you had an enjoyable stay and look forward to welcoming you again soon and next time look to get a 5 star rating! Best Regards Jane Bourque General Manager

London, United Kingdom
Reviewed 7 May 2016

cold room, no hot water, no shower cap, no toothpaste, no view, nice bed. staff were v nice particularly the poor duty manager who I complained to. The breakfast sausages were nice but I will never forget this hotel as the only one I have ever been in with no hot water.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank benitac279c
Management response:

Dear benitac279c, Thank you for taking the time to tell us about your experience following your recent stay with us at Mercure Aberdeen Caledonian Hotel. Please accept my sincerest apologies as I fully appreciate that the unforeseen maintenance issues which affected the hotel during your stay impacted your experience negatively. I am pleased to report that these issues have been...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Mercure Aberdeen Caledonian Hotel, is perfectly placed for exploring handsome, vibrant Aberdeen, known to the world as the Granite City. Located in the centre of Aberdeen, overlooking Union Terrace Gardens and five-minute walk from the railway station, The Caledonian Hotel is a grand example of the city's distinctive Victorian architecture. It's close to many local attractions, and an excellent base for touring the Highlands. ... more   less 

Additional Information about Mercure Aberdeen Caledonian Hotel

Address: 10-14 Union Terrace, Aberdeen AB10 1WE, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Aberdeen
Price Range: €59 - €109 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Aberdeen Caledonian Hotel 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
The Caledonian, Aberdeen Hotel Aberdeen
The Hotel Aberdeen
Caledonian Thistle
Mercure Aberdeen Caledonian Hotel Scotland
Hotel Style:
#13 Luxury Hotel in Aberdeen
#14 Romantic Hotel in Aberdeen
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Aberdeen Caledonian Hotel staff and other travellers.
10 questions
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Glasgow, United Kingdom
10 months ago
Fife, United Kingdom
1 month ago
Chicago, Illinois, USA

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Questions? Get answers from Mercure Aberdeen Caledonian Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Presumably some rooms have king size bed?”
shonadharris, 3 Apr 2017 | Read review
“4th floor is quiet”
wooly0000, 24 Mar 2017 | Read review
“Those with a view over Union Terrace Gardens, 4th floor preferably.”
513scott, 14 Mar 2017 | Read review
“Apparently the upgraded rooms with views of the gardens are nice.”
Escotland, 13 Mar 2017 | Read review
“We had a room ar the book and it was very quiet.”
kaysy123, 10 Mar 2017 | Read review
5 of 5
Mercure
US$78* /night
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Hotels.comUS$78
Booking.comUS$78
TripAdvisorUS$78
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*Disclaimer
Prices are for 1 room, 2 adults
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