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Best Western Plus White Horse Hotel

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Traveller (102)
Dining (41)
Room & Suite (37)
Overview
  • Excellent59%
  • Very good23%
  • Average10%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (622)
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Traveller rating
348
133
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24
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348
133
59
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24
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All reviewssauna and steam roomleisure facilitiesreception areaon arrivalderry airportcourse mealopen firerestaurant staffafternoon tealovely hotelfood was lovelyshort breakspecial thanksfantastic staybar foodwould highly recommend this hotelfunction room
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1 - 5 of 585 reviews
Reviewed 2 days ago

We booked a carvery at the White Horse on our way home from Londonderry. Our meal its self was exceptional and as there was 55 of us the service we received was excellent. I myself have stayed there on 2 occasions in the past and...More

Review collected in partnership with this hotel
Thank William M
Reviewed 2 days ago

Stayed for 2 nights and we where treated like kings. Big lobby to have a coffee and read the paper after a morning site seeing, comfy rooms and friendly team. Bathroom modern and very clean. Ate in the bar one night and thought the food...More

Thank pinkymccallion
Reviewed 2 days ago via mobile

We stopped off here for the carvery dinner on a busy Saturday, had confirmed 22 of us but ended up 26. Some of the kids opted for sausage and chips which wasn't a problem. Have to say the food was gorgeous and everyone thoroughly enjoyed...More

Thank Coisty09
Reviewed 1 week ago

Stayed here for 2 nights. The hotel has a worn out feel to it. Room and shower had a musty smell to them. Breakfast was poor. Reception staff were very friendly and helpful. Loads of free parking. Stay was alright at best.

Thank JJPOPS
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded 6 days ago

Dear JJpops, Sorry you did not enjoy your experience. We appreciate your feedback and will look into the issues you have raised. Kind regards Kimberly

Reviewed 1 week ago via mobile

The hotel was amazing, lovely food, helpful staff, amazing facilities and great rooms, the only thing to let us down was unfortunately a big issue! House cleaning staff left both windows open all day in a ground floor hotel room next to a busy road!?...More

Thank hazwalsh
Response from Kimberly M, Sales & Marketing at Best Western Plus White Horse HotelResponded 6 days ago

Dear Hazwalsh, Thank you for bringing this issue to our attend as we certainly would not want anyone to feel unsafe. We look forward to your return visit to our hotel when you are back in the area. Kind regards Kimberly

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Children Activities (Kid / Family Friendly)
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$66 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Derry
#4 Business Hotel in Derry
#6 Luxury Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$66 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Derry
#4 Business Hotel in Derry
#6 Luxury Hotel in Derry
#6 Family Hotel in Derry
#8 Romantic Hotel in Derry
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (102)
Dining (41)
Room & Suite (37)
Pool & Beach (4)
Business Centre & Event Rooms (24)
Questions & Answers
Ask a question
kbar15
4 June 2018|
Answer
Response from Joanne G | Reviewed this property |
There is no shuttle service but the airport is less than a mile from the airport. If you contact the hotel they will arrange a taxi from the airport for around £5.00. There is a bus stop directly opposite the hotel which... More
0
Votes
glendah07
7 September 2017|
AnswerShow all 3 answers
Response from Kimberly M | Property representative |
A bottle of Prosecco in your room is at a cost of £25 per bottle.
0
Votes
geraldined245
22 March 2017|
AnswerShow all 2 answers
Response from Kimberly M | Property representative |
Hello Geraldine, We do not have vending machines, but we do have 24 hour room service. Crisps, nuts and snacks are also available from our bar and leisure centre reception. If you have specific requirements, please just let... More
1
Vote
Room Tips
"Rooms farthest from the lobby and banquet hall"
Read review
"Only there for afternoon tea and Spa"
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"Room 114 large with 1 double bed and 2 singles. Room 111, recently renovated, with sitting room off the..."
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"All rooms are good near the pool would be good."
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