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BEST WESTERN PLUS White Horse Hotel

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#9 of 11 Hotels in Derry
Certificate of Excellence
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407 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Belfast, United Kingdom
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Small hotel but very nice. Rooms are great especially the family room ..we had 2 boys with us and they got a bed each plus we had a kingsize bed and still loads of room. The shower was brilliant great pressure and the bath filled in minutes with lovely hot water. The boys always like a bubble bath after swimming... More 

Helpful?
Thank findlindatavares
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear findlindatavares, Thank you for comments regarding your recent stay at our property. We are so pleased you had a fabulous family break. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and... More 

Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

I just back from a girls weekend in the White Horse Hotel and it was fabulous. We got a deal for 2 nights b&b, one dinner, pre-dinner cocktail, bottle of prosecco, 30min massage and a £25 foyleside voucher. We also were able to upgrade the massage with a dermalogica facial for only £20. The staff were all very friendly and... More 

Helpful?
Thank Ju L
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Ju L, Thank you for comments regarding your recent stay at our property. We are please you and your friends had a wonderfully girlie weekend. I will pass on your kind words to my colleagues. We value your feedback and by telling us what you liked about your stay and how we can improve, you are helping us deliver... More 

Earlswood, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

I booked 2 double non smoking rooms. However one smelt very badly of smoke. I asked reception if they would spay some air freshener, which they did, but even the next morning the smell was very strong. We ate in the restaurant and had a fantastic meal.

Helpful?
Thank Joani99
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Joani99, Thank you for comments regarding your recent stay at our property. We are please you and your family had a enjoyable stay. We value your feedback and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. All... More 

Glenrothes, United Kingdom
Level Contributor
102 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 2 weeks ago via mobile

Arrived 5.15pm in a Monday evening ample car park spaces got one right outside reception. Check in was smooth and friendly. Ate in the bar starter and mains £12.50 excellent value for money. Room large with walk in shower in ensuite. Towels and bedding all clean and fresh. Used gym in morning(OPEN AT 6.30AM) before breakfast. Well equipped. Breakfast all... More 

Helpful?
Thank Alan B
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Alan B, Thank you for comments regarding your recent stay at our property. We are please you had a enjoyable stay. We value your feedback and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More 

Belfast, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Hi all just back from staying in this hotel just outside Derry good hotel good location just 5 mins from Derry great food however in the room we stayed in the bed and pillows were not very comfy but the rooms were very clean and well presented the staff at the hotel are excellent very helpful we tried out the... More 

Helpful?
Thank niall b
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Niall B, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More 

Kilkeel
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

We are just back from staying two nights at the Best Western White Horse Hotel and it was Brillant!!! We could have stayed on!! Hotel is lovely, well lit, pool is great and gym is great also. And the food .... We had the best meal we have EVER had on Friday night in the restaurant - it was superb!!... More 

Helpful?
Thank 07aka
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear 07aka, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Really friendly staff, great facilities and swimming pool and welcoming accommodation. In the morning when we came down to the restaurant, the staff were really friendly and catered to all of our needs. They were always trying to help improve our experience at the White Horse hotel. Well worth a visit~even just for an overnight stay it is well worth... More 

Helpful?
1 Thank A TripAdvisor Member
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Guest, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Macclesfield, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Another wonderful stay here again, the food was amazing in the restaurant, & the bar staff attentive ( especially James, ) nothing too much trouble, great service. It was great to sit in the lounge after dinner with a beautiful fire, just watching the world go by.

Helpful?
1 Thank Bargee69
Kimberly M, Sales & Marketing at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Bargee69, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will pass on your... More 

Cookstown, United Kingdom
2 reviews
Reviewed 4 weeks ago

I recently attended this hotel for an evening function and decided to include an overnight stay. Hotel was nice room was clean. greeted by friendly reception staff. However very rude female member of staff from the restaurant made it very clear that we would not be able to have hot food from the restaurant at 21.30, not a very nice... More 

Helpful?
Thank 09872016
Kimberly M, Sales & Marketing Manger at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear 09872016, Thank you for comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are renown for how... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

Nice clean and tidy hotel , very friendly staff and good value for money The restaurant was brilliant only let down by the speed off service once they got busy , but the quality of food was not effected Nice sized family room Good nights sleep

Helpful?
Thank Steviekelley
Kimberly M, Sales & Marketing Manager at BEST WESTERN PLUS White Horse Hotel, responded to this review

Dear Steviekelley, Thank you for comments regarding your recent stay at our property. We are please you and your family had a enjoyable stay. We value your feedback and by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Combining warmth and elegance with modern facilities, the White Horse Hotel is the ideal venue whether you travel for business or for pleasure. This 4 Star BEST WESTERN PLUS property is located on the main route from Derry-Londonderry to the famous Giants Causeway This ensures our guests are perfectly positioned to experience both the vibrancy of the historic Walled City and the stunning natural beauty of the North Coast. We are the most closely located hotel for the City of Derry Airport which is just 1km away.With just fifty-eight guest bedrooms we place an emphasis on personal service & a friendly attention to detail. Our hotel facilities include a Bar, Restaurant, Leisure center (with pool steam room,sauna and extensive gym) and beauty salon. ... more   less 

Additional Information about BEST WESTERN PLUS White Horse Hotel

Address: 68 Clooney Road, Derry BT47 3PA, Northern Ireland
Region: United Kingdom > Northern Ireland > County Londonderry > Derry
Price Range: €50 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS White Horse Hotel 4*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Derry
Derry Best Western
BEST WESTERN PLUS White Horse Hotel Derry, Northern Ireland
Hotel Style:
#4 Business Hotel in Derry
#6 Family Hotel in Derry
#8 Luxury Hotel in Derry
#8 Romantic Hotel in Derry
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS White Horse Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN PLUS White Horse Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had room 223 ..family room close to steps down to spa and pool”
 of 5 bubbles findlindatavares, 21 Nov 2016 | Read review
“Once again I was on the first floor only the other side still very quite extremely comfortable.”
 of 5 bubbles Bargee69, 4 Nov 2016 | Read review
“It offers a peacefull night and the gardening is a piece of heaven!!!”
 of 5 bubbles SoniaGimenes, 18 Oct 2016 | Read review
“Check before you go if pool will be available to use without lessons going on.”
 of 5 bubbles elaineb278, 13 Oct 2016 | Read review
“free on sight parking, swimming pool, sauna, steam room, gym all available”
 of 5 bubbles harry140, 8 Oct 2016 | Read review
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