Holiday Inn Express Derry - Londonderry, an IHG Hotel
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31 Strand Road, Derry BT48 7BL Northern Ireland
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Derry - Londonderry, an IHG Hotel
More questions?
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#12 of 15 in Derry
Location
Cleanliness
Service
Value
The Holiday Inn Express Derry - Londonderry is Derry's newest hotel located just minutes' walk from all this vibrant city has to offer! This modern hotel offers 119 fully air-conditioned bedrooms featuring 51" Chromecast enabled Smart TVs with super connected high speed WiFi, allowing you to stream content directly from your device for the ultimate guest experience. Choose from our unique choice of 3 pillow types and snuggle into our comfy beds for some solid shut eye, whilst our power showers and Express Start™ breakfast ensure you Wake Up The Readiest® to start your day!From the hotel, a short stroll takes you to the historic 17th Century Walled city where you can explore popular attractions such as the Guildhall, Peace Bridge and Museum of Free Derry, as well as the city's range of retail outlets, bars and restaurants. Derry is perfectly positioned linking Co.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Wifi
Bar / lounge
Restaurant
Breakfast available
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Room features
Air conditioning
Room service
Iron
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
Location
Full view
100Great for walkers
Grade: 100 out of 100
85Restaurantswithin 0.5 km
59Attractionswithin 0.5 km
Contact
31 Strand Road, Derry BT48 7BL Northern Ireland
Getting there
Car HireSee all Derry car hire
129Reviews4Q+A13Room tips
Reviews
Traveller rating
- 96
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- 6
- 6
- 9
Time of year
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Language
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This is an updated more modern hotel. The check in service was excellent. The rooms were spacious, well decorated, and had ample power conveniences for charging todays devices. The bed was comfortable. The room was quiet. There was AC available which, believe it or not, we needed in April! The staff was super! They worked hard at everything to make your stay perfect. The breakfast was plentiful and well stocked - again with the staff working hard to make sure everything was stocked. The location is right off of Waterloo street which has some excellent night life and live music. It is literally a 1-2 minute walk to some fun night life. The location is next to many of the tourist attractions so you never need to drive (Guild hall, Peace Bridge, Walled City, etc). The only down side is no parking. The car park is a short 2-3 minute walk. Have the front desk endorse your ticket for a discounted rate. Overall we would definitely stay here again.…
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Date of stay: April 2022Trip type: Travelled
Helpful
Basic hotel room. Clean. Slightly rundown. Breakfast was very mediocre. Dining area functional canteen like. Staff friendly. Be careful of car park on a Sunday. Had to go across the road to another hotel to endorse car park ticket. This is strictly a place to sleep. Nothing more to recommend it.
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from IHG Service, Other at Holiday Inn Express Derry - Londonderry, an IHG Hotel
Responded 2 weeks ago
Hello Paul W, Thank you for keeping the IHG® Hotels and Resorts properties your preferred choice and for sharing your experience. While I am glad you appreciate our hotel's cleanliness and hospitable staff service, what you described is definitely not the kind of experience we want any of our guests to have. We strive to offer simple pleasures, but that did not happen on your visit. I am sorry for the letdown. I've shared your feedback with our management team, and I trust that they will use this as a reference to help us further improve the quality of our guests' experience. I hope to get another chance to host your next visit as we promise to make the value of your experience worth it for all the right reasons. Yours in hospitality, Jeraldine R. Case Manager IHG Service
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+1
horrible hotel!!! everything is dirty and the room does not match the description. the mugs are dirty, the carpet is dirty. there was no shampoo, there was only 2 in 1, shower gel, and even then three drops. we had a room with a view on the wall, so the window was also dirty 🤢. the bed was supposed to be king size, but in fact there were 2 singles together, which were moving apart. We will never return to this hotel and would not recommend to others!
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Date of stay: April 2022Trip type: Travelled
Helpful
Response from IHG Service, Other at Holiday Inn Express Derry - Londonderry, an IHG Hotel
Responded 3 weeks ago
Hi oksanab724, I am glad to have been a host to one of our valued guests. Thank you for choosing our Holiday Inn Express hotel brand for this trip and sharing your thoughts about your experience. We want to ensure our guests always have a great stay, but I'm sorry that this didn't fully happen as pictured. I understand your dissatisfaction with the bed's condition and room's cleanliness. Trust that I have shared your thoughts with our Hotel team. I know they appreciate your thoughts, and I am confident they will take appropriate steps to address these issues. I know that this stay may not have been the best, but I am hopeful for another opportunity to welcome you back. Kind regards, Glaiza G. Case Manager IHGService
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Would just like to say a big thank you to all the staff at this hotel, the room was nice and clean, the location was excellent, the food was excellent. Would always stay at this hotel and the staff were very helpful from the time we arrived to the sad time we had to leave.
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Date of stay: March 2022
Rooms
Service
Sleep Quality
Helpful
My Sister and I stayed here and what a great hotel. Central, clean, nice rooms, outside noise at a minimum. What made the whole experience for me was the super friendly and kindness of the staff 10/10. The staff are a credit to IHG. They let us check in early on Tues 15/3 and everything was spot on. Really tasty breakfast and great bar area with bar food reasonably priced. Thank you all for a great stay.
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Date of stay: March 2022Trip type: Travelled
1 Helpful vote
Helpful
Would like to give a massive thank you to all staff in the Holiday Inn Express Derry in particular to Steven and Caoimhín for everything We were down this weekend Friday 11 March to Sunday 13 March had a great stay
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Date of stay: March 2022Trip type: Travelled
Helpful
I very nearly didn’t book after reading the negative reviews but I’m glad I did. Hotel staff were lovely and the rooms were spotlessly clean. We were on the first floor facing out into the street so I was expecting some noise but we heard nothing and I had a great nights sleep in a very comfy bed. I have only given 4 stars as the breakfast was basic. I would definitely stay again.
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Date of stay: February 2022Trip type: Travelled
Room Tip: Parking at a discounted rate is available at Quayside shopping centre which is just across the road.
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1 Helpful vote
Helpful
Celebrated my friend's birthday with stay n Illuminations in Derry. By chance booked this hotel. So glad I did! Hotel is convenient in centre to venues n city. Its a normal hotel, clean, very comfortable rooms, excellent breakfast! So why so special?? Their staff! From we booked in, staff helped us navigate town for Illuminations, bar, night and breakfast staff, were so helpful, couldn't do more! Stayed in more hotels than I can remember but their friendliness n attitude was best I've ever had! It was snowing morning we left n I watched an employee, in a teshirt, take a guest out to point her in direction she needed!! I've no hesitation recommending this hotel! Excellent! This is my go to place in Derry!
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Date of stay: February 2022Trip type: Travelled
Helpful
this hotel is very well located, with a car park opposite, we had a very friendly welcome when we booked in, our room was fine and clean, breakfast one morning was a little manic but grand on our second day, all the staff were very pleasant
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Date of stay: January 2022
Value
Location
Service
Helpful
Had a 2 night stay at Hotel and would recommend to all....perfect location for the city and all it offers. Room was very comfortable with King Sized Bed. Full Irish or continental breakfasts each morning. Close to bus & train stations.
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Date of stay: January 2022Trip type: Travelled
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PRICE RANGE
US$92 - US$198 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomNorthern IrelandCounty LondonderryDerry
NUMBER OF ROOMS
119
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Claim Your Listing Frequently Asked Questions about Holiday Inn Express Derry - Londonderry, an IHG Hotel
Which popular attractions are close to Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Nearby attractions include Museum of Free Derry (0.4 km), The Bogside Artists (0.3 km), and Tower Museum (0.3 km).
What are some of the property amenities at Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Conveniently located restaurants include Mekong, Shipquay Restaurant, and The House - Entrada.
Is Holiday Inn Express Derry - Londonderry, an IHG Hotel located near the city centre?
Yes, it is 0.8 km away from the centre of Derry.
Are any cleaning services offered at Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are there any historical sites close to Holiday Inn Express Derry - Londonderry, an IHG Hotel?
Many travellers enjoy visiting Grianan Of Aileach (7.2 km), Shipquay Gate (0.4 km), and The Apprentice Boys Memorial Hall (0.5 km).
Is Holiday Inn Express Derry - Londonderry, an IHG Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.