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Merchant Hotel

2,624 reviews
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Traveller (963)
Room & Suite (305)
Dining (176)
Overview
  • Excellent78%
  • Very good12%
  • Average5%
  • Poor3%
  • Terrible2%
Travellers talk about
“cocktail bar”(308 reviews)
“great room”(464 reviews)
“art deco room”(183 reviews)
Free Wifi
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
All hotel details
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Rooms
1 Feb2 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,624)Write a Review
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2,605 results
Traveller rating
1,990
316
144
89
66
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LanguageEnglish
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1,990
316
144
89
66
Show reviews that mention
All reviewscocktail bargreat roomart deco roomhot tubafternoon teacloth eargreat hallberts jazz barulster bankrooftop jacuzzipure luxuryturn down servicebeautiful hotelhuge bathroomtrufflestar hotelbirthday treat
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1 - 5 of 2,605 reviews
Reviewed yesterday via mobile

My boyfriend and I stayed at the Merchant Hotel for 1 night and had a great experience! The staff were friendly and professional and couldn’t do enough for us. The room was lovely with a comfy bed and amazing shower. The hotel has a leisure...More

Thank JasmineAlex15
Reviewed yesterday

Took advantage of winter sale for one night stay dinner,bed and breakfast, wonderful stay in a great hotel,wonderful luxurious settings , given upgrade on arrival was a very welcome surprise.Have used hotel before in the great hall, and standard of duty to care is first...More

1  Thank ORRFAM
A TripAdvisor Member
11
Reviewed 2 days ago via mobile

The customer service was abysmal. We asked for breakfast and we were rudely turned down because they were "fully booked out" on a Monday morning in January! Unless they were expecting an army, there most definitely would have been space for 3 girls to have...More

1  Thank A TripAdvisor Member
A TripAdvisor Member
24
Reviewed 2 days ago via mobile

Terrible terrible staff so rude and disrespectful, when we asked for breakfast they told us they were full but yet all the tables in the room were free.. makes sense ?? I don’t think so !! I have been in many 5 stars hotels but...More

3  Thank A TripAdvisor Member
Reviewed 3 days ago via mobile

Visited the spa a few weeks ago. Very basic with not a huge amount of space. The decor was very dark, The relaxation room offered bananas and Water! No other range of fruit or herbal teas, The beds were old and unheated. The treatment itself...More

2  Thank Ciara M
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$209 - US$622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Belfast
#2 Luxury Hotel in Belfast
#3 Romantic Hotel in Belfast
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$209 - US$622 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Belfast
#2 Luxury Hotel in Belfast
#3 Romantic Hotel in Belfast
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (963)
Room & Suite (305)
Dining (176)
Pool & Beach (1)
Hotel & Grounds (654)
Bathroom (80)
Family and Play Areas (1)
Questions & Answers
Ask a question
LB-likes2travel
14 November 2017|
AnswerShow all 6 answers
Response from LakeEustisSailor | Reviewed this property |
We were on the fourth floor and the crowd noise from the street was minimal but could be heard if you listened for it. Plenty of night spot on Skipper Street.
0
Votes
food_lover1982
23 October 2017|
AnswerShow all 4 answers
Response from skiqueen48009 | Reviewed this property |
We didn't use or go see the pool facilities.
0
Votes
Anne marie K
29 August 2017|
Answer
Response from flex43 | Reviewed this property |
Click onto trip advisor to what ever place you wish to review and just follow the simple steps
0
Votes
Room Tips
"phone hotel for best deals"
Read review
"if you prefer modern, go with art deco room"
Read review
"Deco room we had room 230"
Read review
"Remember when booking the surcharges that they don't always mention"
Read review
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