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Hotel just ok - noisy room as you can hear next door.
Room large but basic
The restaurant - nice staff, bloody burger which is never good - £4.50
For processed bread !!
Wine good value but that’s about it, sadly
Lunch for 5 people took hours as the staff did not seem to be very organised and it was hard to know who was in charge. The food is always wonderful, the salad bar is delicious. I found the delay between courses very annoying and...More
We stayed here for a special occasion. We had mentioned on booking it was to celebrate my 50th birthday but no one mentioned it.
Arrived early so left our bags while we had a wander. On checking in our bags were where we had left...More
Stayed at Malmaison Belfast on Friday night, great hotel, love the intimacy of it all. Check in/out very quick no delays. Loved the room dark colours, satins and velvets. We had a drink in the bar before we headed out and were surprised to see...More
Stayed here for a a night, first impressions of the hotel were nice. Took over 10 mins for the staff to talk to us, were on the computer with us left standing waiting to be checked in. Room was ok, we paid for the upgrade...More
Response from TinaWS326, General Manager at MalmaisonResponded 1 week ago
Thank you gemz1550 for your review albeit disappointing.
I am so sorry that your stay has been marred by issues with your room, breakfast and check in. These areas are being addressed with the team here at the hotel and corrective action is being taken.