I arrived at 9am and the lady on the desk said there was an unused room from the night before - and she booked me into it. Great service and really needed it after along journey. Hotel and rooms were clean, though a bit tired and old fashioned, the location is great & fairly quiet - outstanding breakfast too. Will be my 'go to' hotel next time I visit Belfast!
I have just returned home from a long weekend in Belfast and I had the good fortune to stay here. My partner is Gold so the hotel very kindly upgraded us to the Exec Floor. The lady who checked us in couldn’t have been friendlier. We were allocated room 1111. Great view over the City with side views of the Samson and Goliath cranes, the Titanic museum, the Lagan and Stormont in the distance. The room, and indeed the hotel, has undergone a modern refit. The room was great. The bed was huge but a little on the firm side for my taste. That’s just a preference however. It was spacious with nice furniture and a decent TV. The bathroom was a bath/overhead shower combo. I prefer cubicles but it done the job! We used the restaurant for breakfast each morning and there was a variety on offer including cooked and cold options. The quality was excellent and the chefs served the hot food. All staff were friendly and we were walked to a table each morning. The hotel put up notices to say that they were being affected by the self isolation issues resulting in 10% of the staff being unavailable. I have to say that they coped tremendously well and there was no noticeable decline in service. Finally, the location is superb. A few minutes walk to Lagan Station, St George’s Market and you can reach most of the popular city centre locations in about 10/15 minutes walk. If it’s a dry day as it was for us you can reach the Titanic in 25 minutes. All in all well done to all the staff for their professionalism, hospitality and warm welcome to Belfast. I had a superb time in the city and wouldn’t hesitate to return. Would throughly recommend the Hilton if you’re considering it. Enjoy your visit.…
Nice hotel which is ideally close to city centre (10 minute walk). Rooms are quite basic with no welcoming information provided in room. That's just a small addition that would help. Very clean and for my kids first experience of hotel stay it was very pleasant. Would recommend.
5 star service such a wonderful person happy, cheerful as a person who uses the hilton for business on a regular basis I am always happy to see Micah is serving us. You should employ more people with her personality
Arrived to attend a dinner was upgraded and the room on the 12th floor was large with a seating area etc -a little dated but fine -the most difficult park of check in was the car parking a crazy App download and pre payment system -the Exec lounge was basic -not great offerings but the girl did try her best -the daily paper on offer was 6 days old
What a great hotel! Great staff and great bar, Tony behind reception made it an exceptional stay. Will definitely be back. Highly recommend for a short weekend away. Location is great and the people are better.
My biggest bug bear was paying around £200 a night and not getting water in your room is just not acceptable. To think we are members and try use Hilton I just don’t think it’s as good as the loyalty that other hotel chains give. Might have to rethink. Room - ok but room cleaning was just too basic and not that expected from a luxury chain. Room and bathroom not cleaned over our five night stay. Reception- no Irish charm or welcome that we witnessed else where. Breakfast - cold! (That was the buffet items). Location was excellent for ICC and I was there for a conference. Would I use again? No!
A group of 13 girls – well I say girls we were aged 21-70 – stayed at the Hilton Hotel for 2 nights in June 2022. The hotel is in a very central location, walking distance of everywhere we needed to go to. We were welcomed by John the concierge, who stored our luggage, helped with car parking, organised taxis and is a lovely man. We then met Christine in the restaurant who accommodated us with very fast service lunch as we were on a tight time deadline, the lunch was really nice and Christine wished our guest a very happy birthday and hoped we would enjoy our stay in the Hilton. The interior of the hotel is bright and airy, the beds are comfortable and the pillows and bedding is of excellent quality. The choice of times for breakfast is excellent and the bar staff in the evening with a bit of music made for a very enjoyable stay overall. Everyone of our group would return to the Hilton Belfast. …
Celebrating 46 years together. Hotel location excellent, not far from shops, 2 minutes from famous indoor market, staff very friendly and good service. Restaurant staff at breakfast and dinner very good. Micah exceptionally engaging, relaxed, friendly and efficient. Exec lounge staff friendly and good service. Highly recommended.
This place is like my 2nd home can’t get enough of this hotel I live not to far away but I try and get with friends at least once a month . All rooms are to die for very modern and the cleanest I have stayed in . From u arrive All Staff Make u Very Welcome Special Hellö to the Gorgeous Paul on reception x have eaten in the hotel löads of times Great menu and have had Roomservice as well x Stayed with friends sat Just past 1st time in bar x Gorgeous surroundings and staff real friendly x So good I have came home and on that note we are booking another trip away Aug and Sept a Special Thanku to my Good friend Alison who always go above and beyound lööking after myself / friends and family Ps did I mention the breakfasts all u can eat and cooked to a Very High Standard of there was a Star rating higher than a 5 The Hilton Belfast well deserves it 10 outa 10 for all services x Highly recommended x Darin @Gorgeous Counting the Days until we are Back xx…