Went here for a few ‘wedding anniversary’ drinks. The first pint of Guinness I was handed wasn’t even filled to the top and when I looked at the guy he didn’t think there was a problem 🤦🏻♂️, It also looked really bad, so I sent it back. The second one looked no better (I think they just topped up the first one as it came back far too quick) but I was too embarrassed to send it back again so I drank it. It was either sitting in the line for a week or was poured from a tin. £5.50 for the privilege. I couldn’t even finish it, it was so bad. When we got the bill I was charged £15 (yes £15!!!) for a cocktail my wife had, that was down as £13 in the menu. Just paid it and left. Won’t be back
I had a superb stay, sadly only for one night. From the moment I arrived at the hotel the staff went out of their way to make you feel welcome, everyone I met was so friendly and really genuine. The room I had was excellent - modern, comfortable bed, great shower and quiet. Unfortunately the weather was shocking but I am glad it was because I decided to eat in the bar and had a great evening, Brian and his team were brilliant. The food was restaurant quality and they have a good selection of local Craft beers which I enjoyed tasting. Breakfast the following morning was very good, I really liked the explanation of the suppliers they use locally - great provenance.
Great Hotel, great staff. Not one bad thing to say about this amazing team. It is a must for anyone heading to Belfast. Everything I wished for in my First Belfast experience. Do your self a favor and experience for yourself!
From the ‘spot on’ concierge service to the bar/ restaurant service, front desk …it doesn’t get better than this. The decor is subdued and elegant. Rooms are well appointed. Located in the center of town, it’s a perfect base for this bustling town that’s easy to walk.
Finished a day in town with an evening in Fitzwilliam Hotel bar. Great atmosphere and service. During the evening three girls sang and played guitars which was easy to listen to and added to the lovely mood in the room. Our table was managed by Brian who was an absolute star. He was very efficient in taking our orders and joined in with the banter as the night progressed. Although the staff appeared extremely busy at no time did we feel rushed. A pleasant touch later were the snacks brought to the table. Yet again Brian was in top form! Thanks Brian for a super finish to our day!
From arrival through depature, and at every position, the staff was personable, efficient, professional, and atttentive. Property is perfectly situated, and the rooms are elegant and comfortable. Highly recommended!
Modern interiors, free wi-fi, safe, mini-bar, fancy coffee pod thingy that we had problems operating but a good old tea kettle was also provided. Room 502 corner with great city views, extremely fancy clock radio with good sound, fully controllable a/c and heating. A dial phone but with push buttons...how interesting. Bar menu reasonable and good. A fine hotel.
I stayed at the Fitz for three nights in June. The location was central and there’re many restaurants and pubs within walking distance. The staff was very attentive and requests were quickly filled. They really were lovely! The room was comfortable, the bathroom gorgeous but unfortunately the view was not. All and all a good experience.
We were greeted with friendly staff as we arrived to check in, and they were also very helpful when we needed any assistance, room was amazing and clean , could not fault anything, it was a great experience
Lovely hotel expensive but worth it. Close to city centre with restaurants and bars close by. Very nice breakfast part buffet part table service. One night the String Ninjas were playing in the bar, if you are in Belfast find out where they are playing.
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