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The Grand Hotel Swansea

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The Grand Hotel Swansea
The Grand Hotel Swansea
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583 Reviews from our TripAdvisor Community

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Showing 573: English reviews
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Eastbourne
Reviewed 5 days ago NEWvia mobile

Superficially the hotel is OK, pleasant reception staff, lovely breakfast, etc. It's just the housekeeping that let's it down. Initial impression of my room was good apart from the odd vinyl flooring. It was only when I put the scatter cushions on the top of the wardrobe and piles of dust, rubbish and two unopened sachets of oral Viagra fell...

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Helpful?
Thank Darren B
Worcestershire
Reviewed 6 days ago NEWvia mobile

Visited here for a weekend break with my partner and we were impressed with the hotel, we had a corner room and the bed was very comfortable allowing us a great nights sleep every night we were there! The room was clean and tidy and the bathroom facilities we couldn't fault I great power shower modern and clean and beautiful...

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Thank Lauren H
Reviewed 1 week ago via mobile

Can't really see where you can go wrong nice Hotel pleasant Staff. Room very nice good Bathroom. Centrally located close to Swansea Train Stanion and Swansea's only Gay Bar the King's. Me and my Partner thoroughly enjoyed the SA1 development, the Marina, visiting the Sea front, Brynmill and Uplands Highly recommended would definitely return

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Thank Darren H
Salisbury, England, United Kingdom
Reviewed 3 weeks ago via mobile

This is a well situated hotel opposite the main station and has obviously been refurbished fairly recently, room on the 4th floor was excellent clean and modern. Spa bath most welcome seeing as I had completed a10k race and then had a 3.5 hour car journey. Parking is about 3 minutes walk costing £7 for the day. But free 5pm...

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Thank Denise v
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Denise v First of all congratulations on completing your 10k event, we really appreciate you taking the time to review your recent stay at The Grand Hotel Swansea. I am pleased to hear that you found our rooms excellent, clean and modern. I am sorry that there was confusion at breakfast, but am delighted that the porridge arrived beautifully...

Reviewed 3 weeks ago via mobile

NO ONSITE PARKING I Arrived and found Simon on reception friendly enough when checking in. Room spacious enough and clean. All the essentials included without having to ask (iron and ironing board) Went for dinner in the bar. No card machine working in the whole hotel. Had to go and get cash from the train station which charged me £1.50....

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Helpful?
Thank Jimmy C
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Jimmy C, Thank you for taking the time to review your recent stay at The Grand Hotel Swansea we really do value all guest feedback. I am glad you found your hotel room spacious and clean and our staff friendly. I am really sorry that there was a problem with our card machines on the night you stayed with...

Warwickshire
Reviewed 4 weeks ago

Calling a hotel "The Grand" is asking for it isnt it? Whilst this hotel is not especially "grand" it is warm, clean, friendly...and great value it is located right opposite Swansea train station and there is a large car park next door (with discounted parking if you stay at the hotel) The location is a little out of town but...

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Helpful?
Thank woosiep
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Woosiep, Thank you for taking the time to review your recent stay at The Grand Hotel. I an pleased to hear you found our hotel warm, friendly and great value. In regard to our flooring in the rooms our room types do vary, if you would prefer a carpeted room that in no problem just let us know on...

Swansea, United Kingdom
Reviewed 4 weeks ago

The venue, food,staff,disco,guests rooms and the bridal suite were immense. The staff were very accommodating not only to the bride and groom, but all the guests were amazed by Their eagerness to help. Breakfast was amazing . A big thanks for the bottle of bubbly and fruit delivered to the bridal suite. Highly recommended, On s personal note Elenor the...

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Helpful?
Thank kimberleyhillman
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Kimberleyhillman, Thank you so much for your lovely review, we really appreciate you taking the time to review your recent wedding and stay at the Grand Hotel Swansea. I am delighted you found the venue, staff, disco and rooms immense and our staff were eager to help. I will pass on your kind comments to Eleanor, who will be...

Surrey, United Kingdom
Reviewed 4 weeks ago

Stayed for one night for midweek football as too far to get same day train home. Adjacent to station and taxi rank, cheap for this at travelodge price. Very nice friendly recepionist who offered to sort taxi, but rank is fifty yards away. Ok, grand it ain't anymore, but given location and price this is a winner. Not able to...

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Thank ANDY K
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi ANDY K Thank you for taking the time to review your recent stay at The Grand Hotel Swansea. I am delighted you found the hotel has a great location and provides good value. We hope we have the opportunity to welcome you back to the hotel in 2017.

Reviewed 18 January 2017

Last year we stayed for approximately 6 month during the year . Staff were excellent, friendly and facilities perfect, for a hotel we found the location perfect for the town and surrounding area. We called it our home from home. Robert from Cambridge

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Thank Homelea21
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Robert from Cambridge, Thank you for taking the time to feedback on your recent time spent at The Grand Hotel Swansea. I am delighted you found the staff excellent, friendly and the facilities perfect. we hope we have the opportunity to welcome you back to The Grand Hotel in 2017. Kind regards Michelle

UK
Reviewed 18 January 2017

Staff are as pleasant as ever, but the hotel needs sprucing up. Our room was dark as only 1 ceiling light worked. We phoned down to report, and again mentioned it when we went out to eat. But nothing was done. They had the entire day following, but again nothing. The door to the bathroom had originally been a "front...

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Thank BonnieSwede
Michelle O, General Manager at The Grand Hotel Swansea, responded to this review

Hi Bonnieswede, Thank you for taking your time to review your recent stay at The Grand Hotel Swansea last October. I am sorry to hear that you did not enjoy your stay as much as previous stays. The hotel has recently had a major refurbishment so I am really sorry you did not find the hotel to your satisfaction. Our...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
Official Description (provided by the hotel)
The Grand Hotel, Swansea has been a landmark hotel since the 1930’s, largely due to its ideal location and unique design. In 2004 the hotel was subject to a complete re-furbishment and reopened as one of Swansea’s leading independent hotels, Great attention to detail was given to insure guests are offered the very best in accommodation services to include:Spacious rooms;Fully air conditioned;Ensuite to include power showers, bath and heated mirrors;Tea and coffee making facilities;Flat screen TV with DVD player;Iron and pressing board;And introducing our new ONLINE SHOPPING MALLAs well as our new ONLINE CONCIERGE.Our 4 executive rooms, and 2 Penthouses offer a range of Super King and Queen Beds, private balconies and jacuzzi baths, with the Penthouses boasting South Wales only roof top hot tubs. ... more   less 

Additional Information about The Grand Hotel Swansea

Address: Ivey Place | High Street, Swansea SA1 1NX, Wales
Region: United Kingdom > Wales > Southern Wales > Swansea County > Swansea
Price Range: €71 - €154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Grand Hotel Swansea 3*
Number of rooms: 31
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Also Known As:
Swansea Grand Hotel
The Grand Hotel Swansea Wales
Hotel Style:
#5 Family Hotel in Swansea
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Hotel Swansea staff and other travellers.
15 questions
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Cardiff, United Kingdom
6 months ago
Cardiff, United Kingdom
Preston, United Kingdom
over a year ago

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Questions? Get answers from The Grand Hotel Swansea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bridal suite has a hot tub, The room is spacious, clean and nicely decorated, comfy bed with large tv.”
 of 5 bubbles kimberleyhillman, 26 Jan 2017 | Read review
“ask for one overlooking the railway station”
 of 5 bubbles Homelea21, 18 Jan 2017 | Read review
“If you can - go for the penthouse. At the price though this is for very special occasions only!!”
 of 5 bubbles BonnieSwede, 18 Jan 2017 | Read review
“room403 and the bridal suite are superb.”
 of 5 bubbles gren1942, 7 Jan 2017 | Read review
“401 is the bigger suite, however, 406 gas a more secluded hot tub”
 of 5 bubbles ChristieG56, 4 Jan 2017 | Read review
5 of 5