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Holiday Inn Newport

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Holiday Inn Newport
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481 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Saffron Walden, UK
Reviewed 3 days ago NEWvia mobile

On arrival you are greeted by the smokers hanging around the front door, seemingly standard now at all UK Holiday Inn venues. Reception were friendly and helpful, and the room was spotless, warm and comfortable. The bathroom was recently renovated and smart, though rather brown. Shower was over the bath, rather than a walk-in, but worked well enough. Harpers Bar...

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Helpful?
Thank nigeljcook
Reviewed 1 week ago

Room & Bathroom clean, Bed comfortable, could really do with upgrade. Very few people staying at Hótel. We were the only four in the bar from 8:30until bar closed at 12:30am The staff were very helpful and pleasant the Hotel lacked atmosphere. I would use the Hotel again.

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Helpful?
Thank Peter B
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel. I was pleased to learn that you enjoyed the hospitality provided by my colleagues which would encourage you to return again when next in the area. Thank you for your custom and feedback.

Derbyshire, United Kingdom
Reviewed 1 week ago via mobile

We stayed last night as my company had an event just across the road at The Celtic Manor Hotel, so the location was absolutely perfect for us! The rooms were clean and spacious, and for the money we paid (£56) for the night, we were very pleased overall. The only thing that we found slightly odd, was when it came...

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Helpful?
Thank reedbecks89
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your stay at the hotel whilst attending a company event.. I was pleased to learn that you enjoyed experience and the hospitality provided by my colleagues. The ability of guests to charge purchases to the room account is only activated when a credit card has been tendered...

Cardiff, United Kingdom
Reviewed 2 weeks ago

Attended the Dinner Dance and added overnight stay. Allocated an executive room which was really nice, spacious and modern. From arrival to departure all staff very pleasant and helpful, Food at the dance and breakfast of good standard. Lovely to have a live band - bar staying open a little longer would be good. Definitely consider attending again excellent value.

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Helpful?
Thank JIM1234_10
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your recent visit to the hotel for your New Year’s celebration. I was delighted to learn that you enjoyed the total package we provided. Once again thank you for your positive feedback and may I take the opportunity to wish you a prosperous new year.

Dublin, Ireland
Reviewed 3 weeks ago

Having travelled to spend xmas with family I have to say that the experience was shocking. Inexperienced staff (early to mid teens) serving xmas lunch (@ £75pp), it was far worse than the sunday lunch they normally serve for £10pp!! Appalling & little choice of vegetables, mains & desert. All in all cheap cheap cheap- maximise profit over quality is...

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Helpful?
3Thank Paul M
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to post a review following your experience at the hotel in for Christmas Day Lunch. First and foremost please accept my sincere apologies that we did not live up to your expectations on this special occasion with your family. Your feedback certainly indicates that we will need to increase the selection and...

Hyderabad, India
Reviewed 16 December 2016

Stayed at the Holiday Inn for 2 days on a business trip to Newport. It's by no means luxury, but it's clean, comfortable, warm, in a great location. Seems to be expensive when compared to similar hotels in Newport. Room was comfortable and warm. The bathroom was small, however had everything you needed. Overall it was a good stay.

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Helpful?
Thank DEVURA
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your visit to the hotel whilst on business. I was pleased to learn that you enjoyed the experience and that we lived up to your expectations as a mid scale hotel and Holiday Inn. Once again thank you for your custom, feedback and may I take the...

Newport, United Kingdom
Reviewed 11 December 2016 via mobile

Xmas party at the holiday Inn A good choice food was really good and service as good as any for big parties the facilities were good drinks were served quite quickly so all in all a good night. The only downside it was slightly expensive. But overall good.

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Helpful?
Thank Dave O
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your visit to the hotel for a Christmas party. I was delighted to learn that you enjoyed the experience and note your comment on pricing but would point out we are competitive with most hotels in the area. Once again thank you for your custom, positive feedback...

Risca, Wales, United Kingdom
Reviewed 10 December 2016 via mobile

The room had two single beds joined together. No ceiling light just a couple of wall lights and some lamps. Didn't use the TV, but a nice size Samsung (36"?) Breakfast was nice apart from just 2 individual staff who didn't understand how to use her quiet voice, too busy setting a big table and talking loud about rubbish. Plates...

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Helpful?
Thank David L
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review following your visit to the hotel. Whilst I was pleased to learn you enjoyed the experience in the main I was concerned to learn that one of my colleagues managed to cloud what could have been a more positive experience. We will use your comments to improve the...

Newcastle upon Tyne, United Kingdom
Reviewed 7 December 2016 via mobile

We're on our 4th of a 5 night stay. This is such a friendly comfortable hotel.... Staff are all brilliant, helpful and friendly. We were lucky enough to get a platinum member upgrade. Room is huge and stylish, comfy bed with new mattress topper and good quality duvet. Really quiet at night, no noisy badly fitting door closers here. The...

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Helpful?
Thank Alison B
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time and trouble to complete a review during your 5 day visit to the hotel. I was delighted to learn that you enjoyed the experience in particular the hospitality provided by my colleagues. I note your comments on corridor carpets which we hope to replace in the near future. Once again thank you for your...

Deal
Reviewed 5 December 2016

A typical Holiday Inn, well-positioned, welcoming, warm and with a good atmosphere and good breakfasts. Swimming pool was small and the water temperature was uncomfortably low. One room lacked a safe & refrigerator. Beds were comfortable, apart from the extra divan bed which felt like you were sleeping directly on the springs. No hot water for the shower on Sunday...

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Helpful?
Thank DealVeterans
Dermot K, General Manager at Holiday Inn Newport, responded to this review

Thank you for taking the time to complete a review in regard to your recent stay at the hotel. I was pleased to learn that we lived up to your expectations in terms of what the Holiday Inn delivers. I note the areas in which you believe we could improve the customer experience and will work towards that end where...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
A warm welcome is just the beginning at the Holiday Inn Newport. Whether you are travelling for business or leisure the Holiday Inn Newport hotel will make your trip a success. Offering 119 well appointed ensuite bedrooms all with air conditioning, High Speed Wireless Internet connection, satellite channels and In-house movies.The hotel is situated just off junction 24 of the M4 with free ample car parking. The thriving cities of Bristol & Cardiff are within a 30 minute drive and it s only a short journey to the Wye Valley or the Brecon Beacons. Take a round of Golf at the Celtic Manor Resort home of the Ryder Cup in 2010, situated opposite the hotel.The Millennium Stadium hosts a variety of events and is only a 10 minute train journey from Newport. We offer an extensive range of Conference facilities with our largest suite accommodating up to 500 delegates. Click on the meetings tab for further details.Harpers bar is a place for work & relaxation with wireless access and an extensive bar & lounge menu. Harpers restaurant provides a tempting choice of cuisine prepared to the highest culinary standard by our international kitchen team. Take advantage of our resident only leisure facilities with heated indoor pool.With our experience and commitment to our guests, we are the ideal choice. ... more   less 

Additional Information about Holiday Inn Newport

Address: The Coldra, Newport NP18 2YG, Wales
Region: United Kingdom > Wales > Southern Wales > Newport
Price Range: €62 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Newport 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Holiday Inn Newport Hotel Newport
Holiday Inn Newport Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Newport staff and other travellers.
1 question
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Newport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't travel here”
 of 5 bubbles PaulM390, 28 Dec 2016 | Read review
“Furthest from the restaurant/bar. Ours (360) was perfectly quiet despite Christmas parties underway.”
 of 5 bubbles DealVeterans, 5 Dec 2016 | Read review
“Ground floor rooms have easy access from reception”
 of 5 bubbles Otto148, 14 Nov 2016 | Read review
“Quiet hotel”
 of 5 bubbles 738sherh, 17 Jul 2016 | Read review
“get proper internet connection”
 of 5 bubbles 251jurajk, 12 Jul 2016 | Read review
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