Quite expensive but used vouchers to redeem for reasonable price of 1 night's stay in Cardiff, I was informed that the COVID-19 restrictions prevented the hotel from providing breakfasts but I was sceptical regarding this.
The staff here were really genuine and caring. I lost an item of great personal significance, and the staff were reassuring in saying they would so their best to find it. This put my mind at ease, and a few hours later they phoned to say it had been found! Room was also tidy and clean and happy sleeps all round ;)
Enjoyed the stay good security parking a 20 minute walk to city centre was in a attic bedroom good shower comfy bed and a good breakfast in the morning friendly staff from the start to finish will be back for another visit soon
What keeps this hotel going surely is its proximity to the city centre. We booked for a rugby game at the Principality, and it was so convenient to drop the car and walk. The hotel is tired though with dark brown wallpaper adorning the bedroom walls (very 1970s), and small things that irritate; the communal toilet upstairs had a loose loo seat, curtains that don’t pull together fully, Ill fitting shower head in communal shower, no plug in bedroom washbasin, squeaky bed mattress- and the traffic noise from outside constant throughout the night, meaning we only had 2 hours sleep all night. Otherwise the rooms were clean and warm on a very cold night, which were the only plus points for what we thought was an over priced hotel.
After booking the wrong night in a travel lodge I rung & booked this place very last minute. The double room was clean, tidy & warm on a cold night. Great location. Friendly staff & a great breakfast 👍🏼