We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Save
Share
Park View Greyfriars Road, Cardiff CF10 3AL Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
Expedia.com
Hotels.com
Travelocity
Orbitz.com
Booking.com
eDreams
View all 16 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (526)
360
Panoramas (13)
Room & Suite (277)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-out
Read more
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Park Plaza Cardiff
Updated 18/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 76 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
Winner of the AA Hotel of the Year award for Wales and located in the heart of city centre closeby to Cardiff Castle and St Davids Shopping Centre. 129 state-of-the-art guestrooms - including superior & executive rooms and suites. Free wifi is included for all residents throughout the hotel. The hotel's Laguna Restaurant and Bar offers a fresh and original mix of local and international flavours and is previous winner of South Wales Restaurant of the Year. Contemporary conference facilities at Park Plaza Cardiff include 9 meeting rooms plus 1 large function room, all air-conditioned and offering high specification audiovisual and technical equipment. All conference rooms, guestrooms and public areas benefit from complimentary high-speed wireless Internet. All residents enjoy complimentary use of the Laguna Health & Spa which offers a full gymnasium, 20 metre chlorine-free indoor swimming pool, , steam room, studio and 8 massage & treatment rooms.
Read more
Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English, French
2821Reviews42Q+A100Room tips
Traveller rating
  • 1,524
  • 896
  • 236
  • 97
  • 66
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Mattydude wrote a review Jul 2021
Swindon, United Kingdom2 contributions1 helpful vote
Had a 4 night Business Stay snd was well impressed with the rooms and staff friendliness. Great breakfast with a very wide choice a great start to the day. The wifi is amazing at over 100 mb and free to guests. Will definitely be back for future work visits. Well done Park Plaza!
Read more
Date of stay: June 2021Trip type: Travelled on business
Room Tip: Make full use of the amenities and spa treatments.
See more room tips
Helpful
Share
Response from Stephanie Millard, Marketing at Park Plaza Cardiff
Responded 2 days ago
Dear Guest, Thank you so much for choosing Park Plaza Cardiff for your business stay, we really appreciate you taking the time to review your stay. We are delighted that you were impressed and had a great stay. Great to see your reference to our friendly staff. We look forward to welcoming you back for your next business trip. Thank you. Stephanie
Read more
MattB1222 wrote a review Jul 2021
Portsmouth, United Kingdom125 contributions69 helpful votes
Firstly the location of the hotel is great which makes it in walking distance of the town center. The staff were all friendly and attentive, the afternoon tea which we had was very delicious and the pool area is very nice. I would say the full English was one of the best I have had in a while at a Hotel. Unfortunately something did let our stay down, the air conditioning in the room worked but not well enough and it meant the room was far to hot which made it very difficult to sleep, also everything could be heard from the adjoining room from conversations to phones ringing ect which is pretty poor meaning in the morning I was woken up several times. The size of the room front doors shutting would echo down the corridor and shake through the room as well which is wasnt ideal.
Read more
Date of stay: June 2021
Rooms
Location
Service
Helpful
Share
Response from Stephanie Millard, Marketing at Park Plaza Cardiff
Responded 2 days ago
Dear Guest, Thank you for taking the time to review your stay with us. Firstly please accept my most sincere apologies for any upset caused as a result of very high temperatures, it would appear that there was a heat wave in the UK during your visit. I am pleased that you like the location and found our team to be friendly and attentive. Chef and our breakfast team were thrilled that you enjoyed our buffet breakfast. Great that you got to experience our Spa and afternoon tea. I hope you will visit when you have an occasion to next stay in Cardiff. Kind Regards, Stephanie
Read more
Hilary C wrote a review Jul 2021
Swansea County, United Kingdom4 contributions1 helpful vote
Had a lovely overnight stay on Sunday, with a beautiful 3 course dinner included. Pre-booked the use of the pool Sunday afternoon, and had a lovely breakfast Monday morning, before finishing off the stay with a much needed back massage. Lovely hotel, very central, and very clean. Comfortable modern bedroom and bathroom. Would use again and recommend to others . Nice to feel normal again.
Read more
Date of stay: July 2021Trip type: Travelled with friends
Helpful
Share
Response from Kamen Hughes, Guest Services / Front Office at Park Plaza Cardiff
Responded 4 days ago
Dear Hilary C, Thank you for sharing a 5 bubbles review with us following your lovely Sunday stay. We take pride in delivering exceptional service to all our valued guests and always love to read such positive feedback, to encourage our team to strive for service excellence. You have highlighted the importance of pre-booking the use of the pool in particular for the weekend, as it is indeed popular especially with a fine weather, whilst social distancing is still in practice for our guests' safety. We appreciate your compliments on our breakfast, room condition as well as spa treatment, and we look forward to welcoming you back for another enjoyable stay soon, hopefully without any more government restrictions in place. Kind regards, Kamen Hughes Front Office Manager
Read more
Clogeymum wrote a review Jul 2021
Bridgwater, United Kingdom7 contributions11 helpful votes
Lovely hotel situated in the city centre. Food was really good. All the staff so friendly. Hotel very clean. Room was a good size and air conditioned. Laguna spa and pool well worth a visit. We had a massage. Gowns and towels supplied. Very pampered. All staff were lovely but Mollie was outstanding. Went above and beyond for us. We will definitely be back.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Share
Response from Stephanie Millard, Marketing at Park Plaza Cardiff
Responded 6 days ago
Dear Guest Thank you so much for your lovely review and awarding your experience a splendid 5 Bubbles. Thank you for choosing to stay with us at the Park Plaza Cardiff Hotel and it seems you also enjoyed some really good food in our Laguna Kitchen & Bar. We are very proud of our team as they all work so hard to ensure our many guests have a great experience. Delighted to pass your compliments to Mollie at our Laguna Health & Spa, she was delighted to get a mention. Being pampered is what everyone deserves, and we are thrilled that you had that experience. We very much look forward to welcoming you back very soon. Kind Regards, Stephanie
Read more
Michelle123_10 wrote a review Jul 2021
Bristol, United Kingdom13 contributions10 helpful votes
Good Morning Stephanie, I just wanted to take the time to formally thank Stephanie and the collective team for your hospitability and great service throughout our weekend stay with you. I really appreciate you taking the time to accommodate us not just in our room reservations; but afternoon tea; and dinner Saturday evening, we had an awesome time and I cannot tell you how grateful we were for your patience and support throughout From check in to breakfast; to dinner and drinks we experienced great and approachable service During these unprecedented times we are both thankful and grateful that you contributed to making Wendy’s and the girls weekend a success Take care, stay safe and extended thanks to the team on being just awesome I look forward to staying with you again in the future
Read more
Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: 4th Floor had great views but split between trees and street
See more room tips
Helpful
Share
Response from Kamen Hughes, Guest Services / Front Office at Park Plaza Cardiff
Responded 1 week ago
Dear Michelle, we are thrilled that we exceeded your expectation and you have awarded us 5 Bubbles. Thank you so much, our team are delighted to get such lovely feedback. So pleased that you enjoyed our hospitality. We aim to please and just love when guests take the time to say thank you. I hope you will visit again in the future to enjoy another great experience. Thank you and best wishes to Wendy and the girls. Kind regards, Kamen Hughes Front Office Manager
Read more
Previous
123456
PRICE RANGE
US$109 - US$222 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
park plaza cardiff hotel cardiff, cardiff park plaza
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
129
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Park Plaza Cardiff
Which popular attractions are close to Park Plaza Cardiff?
Nearby attractions include Escape Reality (0.3 km), Escape Rooms Cardiff (0.5 km), and The Dead Canary (0.4 km).
What are some of the property amenities at Park Plaza Cardiff?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Plaza Cardiff?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Plaza Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Park Plaza Cardiff?
Conveniently located restaurants include Bigmoose Coffee Company, Brodies Coffee Co, and Got No Beef.
Are there opportunities to exercise at Park Plaza Cardiff?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Is Park Plaza Cardiff located near the city centre?
Yes, it is 0.8 km away from the centre of Cardiff.
Are any cleaning services offered at Park Plaza Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza Cardiff offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Park Plaza Cardiff?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Park Plaza Cardiff?
Many travellers enjoy visiting Fort Grey and Shipwreck Museum (7.5 km), Insole Court (3.5 km), and St Lythans Burial Chamber (7.1 km).