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Novotel Cardiff Centre

Agoda.comUS$88*
View Deal
#11 of 73 Hotels in Cardiff
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$178*
US$88*
Great Deal
US$90*
US$89*
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Novotel Cardiff Centre
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2,057 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Cardiff Centre
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Showing 1,966: English reviews
Reviewed 31 March 2015

Such an extravagant hotel, with great & helpful staff. Always stay at Novotel no matter where I travel. Recently stayed at Novotel Cardiff where I was warmly welcomed by Vicky on reception, she helped with everything I possibly needed! In the morning I used the gym facilities where Claudio was more than helpful and ensured my workout was fulfilling! Highly...

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Helpful?
1Thank Missmaloney93
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your kind comments and compliments. We were thrilled to understand that you and your friends enjoyed your stay at the Novotel Cardiff Centre and look forward to welcoming you back next time. Kind regards Chris Jones

Reviewed 31 March 2015

Me and my friends stayed here for a weekend while on a hen do. Staff all very friendly. bedrooms and the rest of the hotel was very clean and tidy... No faults !! Good location in the city center. Staff very helpful. manager lady at the front desk was very friendly, very down to earth and made sure that we...

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Helpful?
Thank shitlocks90
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. We were thrilled that you and your party enjoyed your stay with us and that the service and cleanliness were highlights for you. I hope that you will choose to return again very soon. Kind regards Chris Jones

Reviewed 31 March 2015

great hotel, staff very friendly and helpful. Front reception staff very helpful and friendly... Manager vicky made it an easy stay. Booked restaurants and places for us to go in town. As we are not familiar with the town. Very impressed. Rooms are beautiful. Would recommend. Would book in here again

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Helpful?
Thank burnoutinstyle
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the tie to review your recent stay with us. I am delighted that you both had a pleasant time and that the service and rooms were the highlights for you. I hope that I may have the opportunity to welcome you both back again very soon. Kind regards Chris Jones

Cardiff, United Kingdom
Reviewed 28 March 2015

Stayed here last Friday & Sat on a long weekend to catch a show and chill out, hotel staff are all excellent and go out of their way to help you feel at home. Food is excellent and bar friendly and hotel facilities are excellent with plenty of choices from the indoor pool, Gym, sauna so plenty to do. Hotel...

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Helpful?
Thank chris_davies777
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your excellent review. It was a pleasure to read your comments and to understand that you both had a pleasant stay with us. I hope that you will choose to return to the Novotel on your next visit to Cardiff. Kind regards Chris Jones

wales
Reviewed 28 March 2015

upgraded to executive rooms,very well designed room with settee and coffee facilities, nice hotel good location to city centre, 10mins walk the swimming pool and sauna, stream room all clean with fresh towels only down side car park gets full early

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Helpful?
Thank griffinWales
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your great review and rating. I am delighted that you and your family enjoyed your stay with us and that the Executive Room, location and leisure facilities stood out for you. I hope to be able to welcome you back again very soon. Kind regards Chris Jones

Swansea, United Kingdom
Reviewed 28 March 2015

Great hotel check in staff very abrupt not a good experience shame as the bar staff and waiting staff were fine and proffesional very near to the city centre which is excellent for relaxing or shopping child friendly and the swimming pool was clean breakfast was good value for money just a shame about the check in

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Helpful?
Thank Carole J
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to review your recent stay. Whilst I am pleased that you enjoyed your visit overall, I am sorry that your service experience was not entirely satisfactory. Please rest assured that your feedback will be discussed with the Front Office Manager for immediate improvement. I am however pleased that you did enjoy other aspects of...

Wirral, United Kingdom
Reviewed 27 March 2015

Very disapointed by my stay here! I was given a keycard and room number and when I entered someone else's belongings where in the room. The hall way was also undergoing redecoration and had bare stripped walls. Went straight down to reception and receptionist was very bliase about this. I was given another room on the same floor, (which I...

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Helpful?
1Thank powely
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your feedback. I was very concerned to read your comments and sincerely apologise that you were given a poor impression of the Hotel. I am currently investigating this matter but should you wish to discuss further, please contact me on 02920 475000. Kind regards Chris Jones

Newcastle upon Tyne, United Kingdom
Reviewed 27 March 2015 via mobile

Enjoyed a two night stay with my wife and cannot fault this hotel. Food great, staff friendly and helpful and situated within 10 minutes walk of city centre. Beds were really comfortable and the whole hotel was spotlessly clean and modern. Spot on !

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Helpful?
Thank Janmar2010
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your excellent review. We were delighted to read your feedback and to understand that the highlights for you included; the location, food, cleanliness, the staff and the recently upgraded bed. I hope that I may be able to welcome you and your wife back again very soon. Kind regards Chris Jones

Ireland
Reviewed 26 March 2015

Okay, so I didn't get to stay at this hotel, but I did have a fantastic customer service experience with them which I would like to share. I had booked to stay here this coming September and my wife and I were greatly looking forward to our stay and trip to Cardiff. However, due to unforeseen personal circumstances we are...

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Helpful?
Thank aido_b
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review and compliments. I am delighted that you were pleased with the service received regarding your booking and I hope that when circumstances allow it, we will be able to welcome you to the Hotel. Kind regards Chris Jones

Hereford, UK
Reviewed 25 March 2015

This is a lovely hotel ideally situated between city centre and Cardiff bay with car park. About 10 minute walk into Cardiff city centre. Great breakfast but bar meals not great. We thought the sofa bed was smaller than average chain hotel. Swimming pool an added bonus.staff all very friendly.the PlayStation in the lobby was a great hit with the...

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Helpful?
Thank GingerHereford
NovotelCardiff, Manager at Novotel Cardiff Centre, responded to this review

Thank you for your review. I am pleased that you and your family enjoyed your stay with us and that the highlights for you included; the location, breakfast, pool, Xbox and staff service. I hope that I may have an opportunity to welcome you all back again very soon. Kind regards Chris Jones

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €79 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#7 Business Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
19 questions
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Swansea, United Kingdom
6 months ago
bangor, n wales
6 months ago
Birmingham, UK
9 months ago
Dorset, United Kingdom

See all questions (19)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“a kilometre or so out of the city. You can walk in.”
694kimb, 21 May 2017 | Read review
“Best rooms will be top floor facing Cardiff Bay”
mattrB5707GX, 24 Apr 2017 | Read review
“couples rooms are big”
deborahi49, 20 Apr 2017 | Read review
“good breakfast”
drizz2017, 17 Apr 2017 | Read review
“Room 437 spacious and well equipped”
tarran0, 29 Mar 2017 | Read review
5 of 5
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US$88* /night
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Prices are for 1 room, 2 adults
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