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Cardiff Bay Hotel Atlantic Wharf Schooner Way, Cardiff CF10 4RT Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (493)
Room & Suite (180)
Dining (87)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Cardiff Centre
Updated 16/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 76 hotels in Cardiff
Location
Cleanliness
Service
Value
GreenLeaders Silver level
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Taxi service
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Snack bar
Banquet room
Meeting rooms
Spa
Massage
Steam room
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, French, Russian, Spanish and 3 more
2661Reviews35Q+A100Room tips
Traveller rating
  • 1,064
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  • 355
  • 136
  • 66
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Popular mentions
LeonaTC wrote a review Yesterday
London, United Kingdom75 contributions50 helpful votes
The guy at the front desk was friendly and helpful. The room was clean, spacious and had comfortable good sized beds. The pool (although you had to book each time you used it) was not too cold and the hot tub was fantastic. Breakfast was plentiful and the food served in the restaurant was absolutely lovely. The location was fairly good, just a 15 minute walk from Cardiff Castle. Parking price per day was reasonable. All in all, I would definitely recommend.
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Date of stay: July 2021Trip type: Travelled with family
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shilpa j wrote a review Yesterday
London, United Kingdom2 contributions
We interacted with the staff on multiple occasions and felt that staff is very rude and easily start to pass comments which really made all of us very upset and felt , not to stay anymore here ,during our next visit. We had tough time with the door key and by random chances, we were able to open it. when we complained about it, the reception guy changed the key and blamed us , for not doing it properly though we found that many other customers had same issue Car parking is so time-born and if you arrive hotel late , by any chance, you are not gonna get it. Breakfast was good though. I hope that staff at this hotel should go through some sort of training to calm down their ego so they deal with their customer with polite manner. Advice to novetal : Be polite else ..... overall, if you are likely to get better hotels than this, with same price , dont prefer this hotel.
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Date of stay: August 2021
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856kerry wrote a review 1 Aug
1 contribution
We stayed here for 3 nights and all together had 6 rooms. Out of those 6 rooms 2 had air conditioning that was working. When we complained about it we were told by the rather rude and grumpy man on reception that more of the rooms had broken air conditioning than rooms with it working. He was clearly fed up of having to apologise for this. Maybe the Hotel Group Accor would like to invest some money into this hotel in order to boost staff morale and guest satisfaction… either way the hot rooms really put a dampener on the sleep quality. The breakfast staff were amazing and they couldn’t do enough for you ( unlike the grumpy reception staff) breakfast was hot fresh and very tasty. Booking Breakfast slots was an easy process and had to be done due to covid restrictions. On the last day we had until 12 noon to check out. One of our party took some of their items down to the car leaving 2 dresses in the wardrobe until last minute. When they returned to the room to collect the dresses they found housekeeping in the room already and the dresses had been removed. They asked housekeeping where had the dresses gone and after a few minutes and some rummaging she produced one of the dresses bundled up and wrapped in a plastic bag. The other dress had vanished. We then went to speak to reception who said our only option was to call the police. Why housekeeping was in the room before checkout we have no idea…. Our room keys also had stopped working before 12 and we had to ask to get back into our rooms at 11.30am.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2021
Value
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Location
Cleanliness
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JessDahlin wrote a review Jul 2021
London, United Kingdom1 contribution
We stayed over for one night to break up a journey from Cardigan to London. The hotel rooms are basic but perfectly adequate. Highlights were the pool and an amazing waiter called Lit who served us at breakfast, he really went out of his way to bring the kids all the little extras they asked for and made us feel super welcomed and looked after! Thank you and hopefully we’ll see you again!
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Date of stay: July 2021Trip type: Travelled with family
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miraneeka wrote a review Jul 2021
London, United Kingdom9 contributions5 helpful votes
We arrived at Novotel around afternoon time, where John checked us in. No questions we asked him were difficult, he was extremely helpful with letting us know about all the facilities, the pool, breakfast times etc. Amazing touch by giving my 4 year old a small soft toy, who has now become his best friend. Quick and efficient check in. The room was brilliant, comfortable bed and nice shower. had a fridge too, which was very convenient. Breakfast was hot and continental, everything you would need at breakfast was there. Will definitely be staying here again.
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Date of stay: June 2021Trip type: Travelled with family
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PRICE RANGE
US$84 - US$503 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel cardiff centre hotel cardiff, hotel accor cardiff centre, cardiff novotel
LOCATION
United KingdomWalesSouth WalesCardiff
NUMBER OF ROOMS
138
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Frequently Asked Questions about Novotel Cardiff Centre
Which popular attractions are close to Novotel Cardiff Centre?
Nearby attractions include Adventure Rooms Cardiff (1.0 km), Escape Reality (0.9 km), and The Bootlegger (1.1 km).
What are some of the property amenities at Novotel Cardiff Centre?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Novotel Cardiff Centre?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Novotel Cardiff Centre?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Novotel Cardiff Centre?
Yes, paid private parking on-site and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Cardiff Centre?
Conveniently located restaurants include Bigmoose Coffee Company, Brodies Coffee Co, and Fresh the Baguette Bar.
Are there opportunities to exercise at Novotel Cardiff Centre?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Novotel Cardiff Centre?
Yes, dry cleaning and laundry service are offered to guests.
Does Novotel Cardiff Centre offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Cardiff Centre?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Arabic.