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Novotel Cardiff Centre

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Novotel Cardiff Centre
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1,984 Reviews from our TripAdvisor Community

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Showing 1,898: English reviews
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Reviewed yesterday NEWvia mobile

The Novotel Cardiff is a nice place to stay. Spent two nights with our two kids. It was really good for the kids. They have a kids area with an X box and a Surface table and some Legos. The pool was a bit small, or maybe just busy, but good overall. The restaurant was good and the staff were...

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Helpful?
Thank Tev T
St Briavels
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This was a last minute idea to beat the winter blues! Booked online and arrived 2 hours later. We upgraded to an exec room (extra £20) but more room for the kids, bathrobes,slippers and a coffee machine etc. We had a room at the back - I won't think there are any views with this hotel, but the back was...

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2Thank forestxmummy
About Hotel's Favourite Review
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Douglas Goncalves

Yateley, United Kingdom
Reviewed 4 days ago NEWvia mobile

Stayed here for a Birthday weekend away. Arrived early so parked at the hotel and a short 5 min walk put us in the centre of cardiff. We joined the accor loyalty programme so was able to get in our room from 2pm and already checked in online. Went back to hotel around 3pm easy and quick check in and...

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Thank Phil S
Oxford, United Kingdom
Reviewed 5 days ago NEWvia mobile

Great location only a 15 minute walk into the centre of town giving access to shops and lots of restaurants. Hotel lovely, clean and just the right room temperature, so no fiddling with air con needed. Checked in on line so given a free drink each which was great. Breakfast was wide ranging including pancakes which made a nice change,...

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Thank Oxfordians_13
Pembrokeshire, United Kingdom
Reviewed 1 week ago NEW

lovely hotel, friendly staff great facilities especially the pool and steam room ,only negative is that it was a bit too far from shopping centre and had to get taxi to and from so got very expensive.

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1Thank shirleybevan0202
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards Douglas Goncalves

Llanelli, United Kingdom
Reviewed 1 week ago NEW

Recently stayed on a Saturday night, room was a good size and comfortable. The hotel was close to the city centre and could be easily walked in ten minutes. Only complaint that on our return after being out to a show there was a function in the hotel and as our room, on the third floor, was directly above the...

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Helpful?
Thank cardimike
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you very much for your review - delighted that you enjoyed your visit. I look forward to welcoming you back soon. Kind regards, Douglas Goncalves

Chester
Reviewed 1 week ago via mobile

I liked the modern and light interior of the hotel, which is walking distance from the train station. The room was spacious and well equipped. The bed nice and firm. Helpful staff at Bar/restaurant downstairs, serving pub food. We were in Cardiff for the 6 Nations game against England and double glazing meant we had no problem with noise from...

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Helpful?
Thank Normansmum
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Glad you had a good time! Hope to see you again. Highest regards, Douglas goncalves

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

Me and my partner have stayed here a few times before and have always had a lovely time. This time we stayed in a Superior room and unfortunately there was nothing superior about it at all, the standard rooms we have stayed in before are bigger and nicer than these ones. There wasn't anything wrong with it apart from it...

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Helpful?
Thank Molly636
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for posting your thoughts on here. We really value your feedback. Kind regards, Douglas Goncalves

Reviewed 1 week ago via mobile

We here for family holiday here first time. Comfortable clean. Room good size and bed good size as well. My 2 kids sleep in the sofa bed it's good size and comfortable bed for kids too. We Recommend if come for holiday or business.

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Helpful?
Thank BaanThai T
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for your very kind words. Very much appreciated and my team will be delighted to hear that you enjoyed yourselves. Look forward to welcoming you back. Kind regards, Douglas Goncalves

Manchester, United Kingdom
Reviewed 1 week ago via mobile

It's not quite as well positioned for the city centre as one its sister hotels in the same group, but for the extra expense you get access to a pool, jacuzzi and sauna. Rooms also have a bath for a long soak after a tough day at the office. The in house breakfast is quite expensive, so I'd advise not...

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1Thank budgetexpert
NovotelCardiff, General Manager at Novotel Cardiff Centre, responded to this review

Thank you for taking the time to tell us about your stay at the Novotel Cardiff Centre. I hope that I may have the opportunity to welcome you back again in the future. Douglas Goncalves

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Cardiff Centre is a 4 star hotel perfect for your next break in Cardiff. Close to live sports action at the Principality Stadium, entertainment at the Motorpoint Arena and plenty of shops, restaurants and bars in the City Centre or Cardiff Bay. Enjoy our Restaurant and Bar, well equipped leisure facilities including; superb 15m indoor swimming pool, Resistance and Cardio gyms, sauna, steam room and jacuzzi. Guests will find free WiFi internet throughout the Hotel. For business needs, we have nine meeting rooms including The Warehouse function room, a fabulous venue for weddings and conferences alike. 120 Parking spaces at GBP 12 per day. ... more   less 

Additional Information about Novotel Cardiff Centre

Address: Cardiff Bay Hotel Schooner Way | Atlantic Wharf, Cardiff CF10 4RT, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €75 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Cardiff Centre 4*
Number of rooms: 138
Reservation Options:
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Also Known As:
Novotel Cardiff Centre Hotel Cardiff
Hotel Accor Cardiff Centre
Cardiff Novotel
Novotel Cardiff Centre Wales
Hotel Style:
#3 Green Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Business Hotel in Cardiff
#8 Family Hotel in Cardiff
#11 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Cardiff Centre staff and other travellers.
14 questions
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Swansea, United Kingdom
3 months ago
bangor, n wales
3 months ago
Birmingham, UK
6 months ago
Dorset, United Kingdom

See all questions (14)

Questions? Get answers from Novotel Cardiff Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“An even numbered room. (”
 of 5 bubbles cardimike, 15 Feb 2017 | Read review
“avoid new building as has boiler noise throughout building which gets worse at night, old building doesn't have cool conditioning just fan”
 of 5 bubbles justwanttohelp, 7 Feb 2017 | Read review
“Rooms on the main road side do carry some noise but not a real issue”
 of 5 bubbles BigBadBobbieBrown, 18 Jan 2017 | Read review
“In the old original building”
 of 5 bubbles 10yearslater, 13 Jan 2017 | Read review
“Find another hotel!”
  • Another guest's shower gel still in the bathroom
  • Filthy and torn net curtain
  • Dirty bathroom floor
 of 5 bubbles PetersfieldChummers, 11 Jan 2017 | Read review
5 of 5