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The Royal Hotel Cardiff

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88 St. Mary Street, Cardiff CF10 1DW Wales
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (227)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Royal Hotel Cardiff
Updated 10/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 76 hotels in Cardiff
Travellers' Choice
In the heart of Cardiff city centre, The Royal is the closest hotel to the Principality Stadium. Just 250m from Cardiff Central train station. All 60 bedrooms have full air conditioning, free WiFi, flat screen Freeview TV's and tea & coffee making facilities. Discounted parking is offered at the NCP car park 250m from the hotel on Westgate Street (opposite the stadium). We are adjacent to the main shopping area with more than 1000 stores and individual outlets. Cardiff Castle is 400m away. Free breakfast included when booking direct with hotel
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Location

Full view
100Great for walkers
Grade: 100 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
88 St. Mary Street, Cardiff CF10 1DW Wales
Getting there
Cardiff-Wales Airport15 kmSee all flights
Bristol Airport34 kmSee all flights
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1618Reviews15Q+A100Room tips
Traveller rating
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Popular mentions
Joan A wrote a review Aug 2021
Whitley Bay, United Kingdom18 contributions17 helpful votes
Had to cancel last year's visit because of the Covid restrictions but was so glad to be able to stay this year ! The same warm welcome and friendly and attentive staff and the same lovely breakfast ! I have visited Cardiff annually for many years and always stay at The Royal. The location is perfect and my teenage grandson and I had a wonderful time. I look forward to staying again next year.
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Date of stay: August 2021
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James P wrote a review Feb 2020
Devon, United Kingdom2 contributions2 helpful votes
Hotel's Favourite
After a disturbed nights sleep at another hotel the previous night, I called The Royal early on the day of arrival to ask for a quiet room. I was placed in a large room on the top floor and had a very comfortable, peaceful night - thanks! There is a small 'unloading' area on Westgate Street behind the Royal where guests/luggage can be dropped off and a quick 'U' turn takes you back to the Westgate NCP (entrance on Quay St - just 5 mins walk/1 min drive from the hotel). The hotel is located VERY conveniently for the main shopping/pub/restaurant area, and adjacent to the Millenium and Cardiff Arms Park stadia. Friendly, helpful reception staff made this hotel a firm favourite for a return visit - highly recommended.
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Date of stay: February 2020
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Trip type: Travelled on business
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Response from Jon S, General Manager at The Royal Hotel Cardiff
Responded 10 Mar 2020
Thank you for your kind review and we were pleased to hear that you had great stay and a peaceful night. We are looking forward to welcoming you back to the Royal Hotel. Booking direct with us next time will entitle you to a free breakfast.
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tinkerbel36 wrote a review Aug 2021
Chester, United Kingdom122 contributions20 helpful votes
We where in room 701 we requested a double but had 2 single beds pushed together.The beds moved apart if you moved slightly. Room and bathroom where clean .Room was very very noisy as it overlooked a bar where a bongo was played every night until at least 4.am sometimes later. Breakfast was perfect everything cooked to order.Staff are all lovely.
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Date of stay: August 2021Trip type: Travelled as a couple
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matt wrote a review Aug 2021
Great Dunmow, United Kingdom1 contribution1 helpful vote
Where to start. I’ll start on the negatives. And I’ll end on the positives. Firstly we arrived and was given a room on the 7th floor. I got to say it was tiny. So tiny thst the tv was put down a little side piece of the room and couldn’t face the bed. No room. It felt cramped. We then went to put some valuables in the safe. It was still locked from the previous owner. Staff couldn’t fix it so had to move us to another room. Thankfully it was bigger. This was on The 3rd floor. The room was a lot larger thankfully. However the room was noisy. I could hear next doors every movement even them in the bath. And the noise outside was a nightmare. I enjoyed singing Valarie with them all to myself but that wore thin at 3am. The room itself was standard. In all honestly they need a bit of tlc. The stick on wood effect flooring has come unstuck and air bubbled. The mattress on the bed was worn out so made where it joined a big dip and the zip together duvet felt so uncomfortable and at the end on the desk was a LED style lamp. The arm wouldn’t stay up and as for the lighting in the room this was the only bright thing. It was so dull. The bathroom was so dim I couldn’t see anything in the mirror. It was just 2 spotlights that looked like they was clinging on with their last bit of strength. Now positives. The staff were really friendly. Abs the hotel was clean. I compliment their cleaning team as it was spotless. Done a great job there. Would I stay again? Sadly not. It felt so void of life and warmth. And I didn’t feel well rested after the stay.
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Date of stay: August 2021Trip type: Travelled as a couple
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Andy wrote a review Aug 2021
15 contributions3 helpful votes
My son and I stayed for one night in the Cinema Room. This was an ideal option for a 13 year old, as it came with PS4 and enough films to keep us occupied until late. The complimentary mini bar was a nice little touch too. The hotel is centrally located and there's an NCP (Westgate) around the corner. The hotel was very quiet, still suffering the effect of Covid. I had been looking forward to seeing the bee hives on the roof, but sadly wasn't possible due to Covid restrictions. However the staff were very pleasant, making this an ideal short stopover for us.
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Date of stay: August 2021Trip type: Travelled with family
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United KingdomWalesSouth WalesCardiff
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Frequently Asked Questions about The Royal Hotel Cardiff
Which popular attractions are close to The Royal Hotel Cardiff?
Nearby attractions include Escape Reality (0.3 km), Escape Rooms Cardiff (0.3 km), and The Bootlegger (0.3 km).
What are some of the property amenities at The Royal Hotel Cardiff?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Royal Hotel Cardiff?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Royal Hotel Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Hotel Cardiff?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to The Royal Hotel Cardiff?
Conveniently located restaurants include Bigmoose Coffee Company, Fresh the Baguette Bar, and Got No Beef.
Is The Royal Hotel Cardiff located near the city centre?
Yes, it is 0.4 km away from the centre of Cardiff.
Does The Royal Hotel Cardiff offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Royal Hotel Cardiff?
The staff speaks multiple languages, including English, Spanish, Italian, Polish, Czech, Hungarian, and Bulgarian.
Are there any historical sites close to The Royal Hotel Cardiff?
Many travellers enjoy visiting Insole Court (3.6 km), St Lythans Burial Chamber (6.8 km), and Mansion House (1.0 km).
Does The Royal Hotel Cardiff have any great views?
Yes, guests often enjoy the city view available here.