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Mill Lane, Cardiff CF10 1EZ Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (312)
Room & Suite (144)
Dining (46)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Cardiff Marriott Hotel
Updated 30/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 76 hotels in Cardiff
Location
Cleanliness
Service
Value
Sophistication and convenience go hand in hand at Cardiff Marriott Hotel. Impeccably located in central Cardiff, our hotel is an outstanding destination for both business and leisure travel. Stretch out in stylish rooms and suites, which feature pillowtop beds, high-speed internet, work desks and flat-screen TVs. Maintain your exercise routine at our fully equipped fitness centre or treat yourself to expertly prepared cuisine at Market Kitchen serving locally sourced dishes. Select our hotel to host your next event; with eight versatile venues and superb planning and catering teams, we're a perfect choice for a business meeting or social gathering here in Cardiff, Wales. We're well situated in the heart of the city centre, providing unbeatable access to Principality Stadium, Cardiff Castle and Motorpoint Arena. An exceptional stay awaits you at Cardiff Marriott Hotel.
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Property amenities
Paid private parking on-site
Free internet
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Baggage storage
Concierge
Parking
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
Hotel links
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1805Reviews20Q+A100Room tips
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Popular mentions
pekao wrote a review 27 Jul
London, United Kingdom1396 contributions161 helpful votes
+1
We stayed in July for 2 nights in the suite on the 6th floor. Despite high location we could still hear noise from the bars downstairs. I prefer to sleep with windows open but had to closed them and have aircon on instead. Suite is spacious with hallway and toilet leading to living room with sofa, table and chairs, TV and through the large door to the en suite bedroom. As for what you pay and what we normally find in suites there were no extra touches like nespresso machine or drinks, wine glasses, no upgraded toileteries. Not even a mini bar fridge - It was really bare - I passed this comment to the reception. Bathroom had seperate bathtub and shower cublicle with excellent water pressure. Breakfast has been served to the table, no unhigenic buffet, which we appreciated. The staff is very well trained and really happy to serve. We had a drink outside in afternoon sun by the entrance. No crowds - unlike gardens opposite. Housekeeping is daily, no saving on staff and excusing it with covid. I was pleased to return to the made up beds, fresh towels and empty bins. Parking is £18 a day and very secure, you must have a ticket to even enter. Overall we felt covid safe and comfortable and are happy to return to this centrally located Marriott.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: Book high floor rooms
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SMCS_13 wrote a review 26 Jul
London37 contributions49 helpful votes
My girlfriend and I spent here one night as a weekend getaway celebrating our anniversary. We specify it at the moment of the booking, but it looked like this note passed totally unnoticed. Not a mention, nor a card, nor an amenity in the room nothing. That's fine, not a big issue, but it tells a lot about attention to details and care towards the guests. Another fail was the fact that they assigned us a twin room, even if we specified in the booking "kingsize bed".. Not a big issue either, it was only one night, but it was already the second disappointment and another lack of interest/attention to details. Third disappointment, Gym was out of use for refurbishing. Not even a mention in the website. Minibar in the room was totally empty. No one mentioned it upon check in, nor an alternative service was offered. We only found out in the middle of the night while, waking up being thirsty, we found out not even a bottle of water was availble. I mean, even 3 stars hotels leave one or two bottles of water in the room. Breakfast was like a cheap hostel quality. Undrinkable coffee, very few items in the menu. English breakfast looked like reheaten, gummy bacon, floppy sausages.. And not a single member of the staff gave a single hint of a smile to any guest. It seemed like we were in a factory full of robots. Another downside, we have never seen the shadow of a Concierge, although apparently according to the Reception, he was on duty. On a positive note, Front Desk staff was amazing and they looked genuinely keen to help. Sian was the person we mainly dealt with. Also, prime location, very central and close to the main station. Front Desk staff and location made a poor stay become certainly more positive.
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Date of stay: July 2021
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Response from Guest Relations Cardiff Marriott, Other at Cardiff Marriott Hotel
Responded 2 days ago
Dear SMCS_13, Thank you for choosing to stay at the Cardiff Marriott Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologise for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Warmest Regards, Caroline Nelson Assistant Front Office Manager
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Emma wrote a review 11 Jul
Bradley Stoke, United Kingdom1 contribution
Stayed at The Marriott, Cardiff for one night and had a very pleasant stay. The suite I’d booked was unfortunately unavailable due to refurbishment work so Caroline from the hotel called and emailed ahead of time to arrange an alternative. Caroline also went out of her way to help me with some birthday plans for my husband - nothing was too much trouble and the little touches made all the difference. Thank you Caroline! The restaurant and room service were unavailable outside of breakfast due to covid measures. The bar was open and we enjoyed a drink on the terrace. Breakfast was excellent and the wait staff were all very friendly and professional. Hand sanitiser everywhere and clear signposting on shared use of lifts etc. The room was an Executive King on the 09th floor. Comfortable and quiet - I’d asked for a high floor to be away from street/bar noise. We weren’t disturbed and slept well. All in all, a great stay and we’ll be back again.
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Date of stay: June 2021Trip type: Travelled as a couple
Room Tip: car park entrance: As soon as you turn onto Mill Lane you’ll see a rank of taxis, the turning is...
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Tezzarich wrote a review 8 Jul
Swindon, United Kingdom397 contributions130 helpful votes
Had a one night stay.oaction is ideal just across the road from Las Iguanas and other bars and a short walk into the main centre. Parking on site and for £18 per day, I thought it quite reasonable. Staff friendly and helpful. Room was comfortable but nothing special.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Guest Relations Cardiff Marriott, Other at Cardiff Marriott Hotel
Responded 2 weeks ago
Dear Tezzarich, Thank you for writing a review of your recent stay with us at the Cardiff Marriott. We would like to thank you for your feedback and we hope to welcome you back in the future. Kind Regards, Caroline Nelson Assistant Front Office Manager
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tonydean325 wrote a review May 2021
Oxford, United Kingdom7 contributions2 helpful votes
This visit was taken on the first weekend that some restrictions were lifted in Wales and should be taken in that context. We stayed at this hotel which was close to the city centre which was very handy. It overlooked one of the main eating and drinking areas which did create a fair amount of noise. My main issue with the hotel was that we were charged an extra £50 per night for 'incidentals' . This was never stated on the booking and paying out and extra £100 was unexpected ! The unused money would be returned but only be done in 5-7 working days. There was little in the way of incidentals - car park was £18 per day & no mini fridge. Breakfast could be purchased for collection - £8.50 for a basic continental breakfast. Meals were delivered for room service at no extra cost but it was a very reduced menu. Meals had to be eaten in your room but our room only had a very small table and one chair. For a room booked for two people I found this to be very strange. WiFi cost £3 a day. The bathroom was clean although the shower was cold despite running the water for a longtime. We cut our stay short due to these issues and only stayed one night. We were allowed to cancel with no charge. In my opinion this was a lot of money paid out for vey little. The room was very small and basic. Other similar hotels in the area are much better value for money.
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Date of stay: May 2021Trip type: Travelled as a couple
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Response from Guest Relations Cardiff Marriott, Other at Cardiff Marriott Hotel
Responded 3 May 2021
Dear tonydean325, Thank you for taking the time to write a review about your recent stay with us. We do have a standard policy of charging an additional £50 per night for any incidentals, as you mentioned this would cover parking, breakfast and room service charges which would be able to be charged to your room. We do advise on check out that this could take 3-5 days to show in your account however this is usually much quicker. Our WiFi is complementary to our Marriott BonVoy Members, this is free to join at any point throughout your stay. I am sorry to read you had an issue with your shower, it is crucial for us to be notified about any issues to allow us the opportunity to resolve these for you at the time. My sincere apologies that you were not fully satisfied with your stay. I do hope that you enjoyed your time in Cardiff and we will have the opportunity in the future to welcome you back and improve your experience. Warmest Regards, Caroline Nelson
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PRICE RANGE
US$122 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott cardiff, cardiff marriott
LOCATION
United KingdomWalesSouth WalesCardiffCity Centre
NUMBER OF ROOMS
205
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Frequently Asked Questions about Cardiff Marriott Hotel
Which popular attractions are close to Cardiff Marriott Hotel?
Nearby attractions include Escape Rooms Cardiff (0.5 km), The Dead Canary (0.4 km), and Lab 22 (0.1 km).
What are some of the property amenities at Cardiff Marriott Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
What food & drink options are available at Cardiff Marriott Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Cardiff Marriott Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Cardiff Marriott Hotel?
Conveniently located restaurants include Fresh the Baguette Bar, Got No Beef, and Lezzet Turkish Kitchen.
Are there opportunities to exercise at Cardiff Marriott Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Cardiff Marriott Hotel located near the city centre?
Yes, it is 0.6 km away from the centre of Cardiff.
Are any cleaning services offered at Cardiff Marriott Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Cardiff Marriott Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Cardiff Marriott Hotel?
Many travellers enjoy visiting Fort Grey and Shipwreck Museum (8.0 km), Insole Court (3.8 km), and St Lythans Burial Chamber (7.0 km).
Is Cardiff Marriott Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.