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Park Inn by Radisson Cardiff City Centre

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Park Inn by Radisson Cardiff City Centre
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1,288 Reviews from our TripAdvisor Community

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There are newer reviews for Park Inn by Radisson Cardiff City Centre
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Showing 1,247: English reviews
Manchester, United Kingdom
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 May 2015

Stayed here for one night on business. The pros - location is good. In a fairly accessible location within the city centre. The room in general was pretty good, huge bed and clean enough, with a modern décor. The hotel reception/bar is a nice area to relax within too. The cons - parking, the car park is poorly designed and... More 

Helpful?
1 Thank cdickson20
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your latest stay with us. I am sorry to read that you found more cons than pro’s during your stay. I really appreciate you noting down the issues that you encountered during your stay as we will ensure that these are dealt with as a matter of urgency. I can... More 

Leeds
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 May 2015

Stayed here for one night on business. Rooms are basic but passable for one night. No aircon and rooms are very warm, windows don't open so couldn't cool down. My main gripes are the free wifi is unusable, they obviously want you to upgrade an pay extra. Not acceptable in this day and age. Almost all hotels provide usable free... More 

Helpful?
2 Thank SkinnyChris
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your recent review of your stay with us. It is very disheartening to read that your felt the facilities were not up to a good standard and that you found the food not to your taste. The issues that you have raised will be discussed with the relevant departments and actioned as a matter of... More 

Travellers are raving about these Cardiff hotels

West Yorkshire, England
Level Contributor
163 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 197 helpful votes
Reviewed 13 May 2015 via mobile

Not sure if it's underinvestment or what, but I stop in Radisson a lot (next Liverpool again, may now cancel). Always problems, defective Aircon, TV etc. This place is downright odd, and I feel like I'm stuck in 1980s. Wood panelling in corridors, odd blood red colour scheme in public areas, whitewashed walls. Do yourself a favour, Premier Inn is... More 

Helpful?
Thank Wakeywarrior
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, We appreciate you taking the time to review your latest stay with us. I am very sorry that you feel that you are losing faith in the hotel, this is by far the last thing that we would wish any of our guests to feel. If you would like to discuss your issues further please feel free to... More 

Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 12 May 2015 via mobile

I was part of a group booking using both the accommodation and the conference facilities. The rooms, although a little tired in decor and carpet, were acceptable. The desk in my room was de laminating and the safe, although a great idea, was not much use given that it wasn't bolted down so any thief could simply remove the complete... More 

Helpful?
Thank Martin S
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you very much for taking the time to review your latest stay with us. We very much appreciate your detailed feedback and will certainly look into the issues raised. We apologise for any inconvenience that you encountered from your stay and will certainly use your comments to fine tune our operations. It is a pleasure to read... More 

Peterborough, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 May 2015 via mobile

An ok hotel in the heart of Cardiff. Small menu but ok . Value for money , staff friendly and helpful. Would use again for work or pleasure. Car park on the small side ,pleased only using a small car as 4x4's would find it a little tight, there is a cost of £12 for 24 hours for parking which... More 

Helpful?
1 Thank H857
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for reviewing your stay with us at the hotel. It is a pleasure to read that you will return back to us in the near future and that you found the staff helpful and polite. We believe to have a very strong team here at the hotel that believe very strongly in delivering high quality customer... More 

wales
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 9 May 2015

a friend booked 3 twin rooms months ago for a special birthday weekend away,when we checked in we found we had 1 twin room and 2 doubles.we foned reception who said 1 room could have a ''roll down'' bed but could not do anythig for the other as all roll down beds were out!!as compensation we were offered 2 free... More 

Helpful?
Thank williams11
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your girls weekend away with us. I am very sorry about the inconvenience of the room allocation and that you found the solution of a roll away bed uncomfortable during your stay. The team did try to find a further solution but I am afraid that due to the hotel... More 

Shrewsbury, United Kingdom
2 reviews
Reviewed 7 May 2015

ArrivIng at the hotel after a long journey we were shocked to hear that the twin room we had booked was not available. It may have taken over an hour but despite their best efforts the staff could only offer us a double room. This was not an option and not what we'd booked. Why had nobody contacted us before... More 

Helpful?
Thank ShrewsburyD
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your stay with us. We are sincerely sorry for the inconvenience caused regarding the accommodation type not being available on your first night with us, but we very much appreciate the feedback regarding the way that the matter was dealt with. We hope that you will return to us very... More 

Aberdare, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 May 2015

Couldn't check in until after 2.30pm on a Saturday due to being full on Friday night which wasn't a problem so we left bags behind reception and went out for a few drinks , check in was smooth later on . Our room 103 overlooked the lobby area internally which mean although no natural light was very quiet , plenty... More 

Helpful?
Thank Martyn M
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for taking the time to review your latest stay with us. We are very pleased to read that you had such an enjoyable stay with us and that you found both facilities and service of a high level. We hope that you will be back to stay with us again very soon, where we look forward... More 

Sydney, Australia
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 May 2015 via mobile

Stayed here as part of our Trafalgar Tour. Centrally located. Shopping Centre next door. Cinema located next to the hotel. Staff very helpful and friendly. Room clean and very comfortable bed, which after a long day sitting on the tour bus was much welcomed. We stayed one night and paid a visit to the cinema, after receiving directions from the... More 

Helpful?
Thank Fran R
Clare T, Front Office Manager at Park Inn by Radisson Cardiff City Centre, responded to this review

Dear Guest, Thank you for your review on your recent stay with us. I must say it is fantastic to read a review from one of the tour groups. A pleasure to read you found our rooms comfortable and that the staff were helpful to you during your stay with us. We very much hope that your travels bring you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Hotel located in the heart of the city, opposite Cardiff International Arena. ... more   less 

Additional Information about Park Inn by Radisson Cardiff City Centre

Address: Mary Ann Street, Cardiff CF10 2JH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €60 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Park Inn by Radisson Cardiff City Centre 3*
Number of rooms: 146
Reservation Options:
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Also Known As:
Park Inn By Radisson Cardiff City Centre Hotel Cardiff
Park Inn Cardiff
Cardiff Park Inn
Jurys Inn Cardiff
Park Inn By Radisson Cardiff City Centre Wales
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Questions & Answers

Here's what travellers have asked, with answers from Park Inn by Radisson Cardiff City Centre staff and other travellers.
6 questions
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over a year ago
Robeston Wathen, null, United Kingdom
8 months ago
Watford, United Kingdom
over a year ago
Port Talbot, Wales, United Kingdom
8 months ago

See all questions (6)

Questions? Get answers from Park Inn by Radisson Cardiff City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Given other comments we suggest you check size of room you are being allocated with hotel”
 of 5 bubbles Penwyllt, 27 Nov 2016 | Read review
“Ask for a better room if you feel for the price it's not good enough.”
 of 5 bubbles DawnH198, 22 Nov 2016 | Read review
“Not positioned for good views.”
 of 5 bubbles DustySomerset, 21 Nov 2016 | Read review
“avoid room 307 at all cost.”
 of 5 bubbles gazzamataz, 9 Nov 2016 | Read review
“The higher the less noisy, I would guess.”
 of 5 bubbles astronomer-at-large, 29 Oct 2016 | Read review
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