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Holiday Inn Express Cardiff Bay

CheapTicketsUS$68*
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#15 of 76 Hotels in Cardiff
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$78*
US$68*
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US$70*
US$70*
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Holiday Inn Express Cardiff Bay
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803 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Bay
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Showing 776: English reviews
Reviewed 4 October 2015 via mobile

I booked two rooms for two nights to attend a RWC match with my family. Obviously rooms in Cardiff were in high demand at this time so there was a fair amount of price gouging. The amount I paid was not reflected in the quality of the hotel. I found the staff at the hotel to be pleasant and very...

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Helpful?
Thank Kate M
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Kate M Many thanks for taking the time to review your recent stay with us. I'm sorry that we didn't meet your expectation with breakfast. We do carry a stock of gluten free bread and cereal and soya milk for our customers who have special dietary requirements. I do hope that this won't deter you from choosing to stay...

Montpellier, France
Reviewed 4 October 2015 via mobile

Right from check in we felt welcome, loved the personalised letter and message in our room. We were here for the rugby world cup and they were very busy, impressed with the snacks at the bar the bar on returning from the rugby game. Wonderful breakfast as part of our accommodation and fast Wifi. We were 2 adults and two...

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Helpful?
Thank Toni K
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Toni K Thank you so much for the great review! It's always lovely hear when guests have enjoyed their time with us. I do hope that we will perhaps be able to welcome you back on a return visit! Kind Regards Karen Matthews General Manager

Cambridge, United Kingdom
Reviewed 27 September 2015

I have stayed in this location a couple of times as i work in the bay area quite often and as usual booked for what i thought was 3 nights .On the morning of the third day i was telephoned at work to say why had i not checked out , i dont know how but i was only booked...

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Helpful?
2Thank pmar2uk
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear pmar2uk Many thanks for taking the time to leave your comments regarding your booking last week. As a Platinum Elite member of IHG Rewards I am sure you are more than aware of the benefits of membership - which include exclusive member rates which are discounted from our best flexible rate. Our rates do vary depending on demand -...

Milton Keynes, United Kingdom
Reviewed 21 September 2015

Great hotel with all the primairy needs. Great location at walking distance to the bay and not even that far to the city centre. If you on the right side you'll have a perfect view. Good shower, Lovely coworkers, just everything you need. Only thing is no sockets next to the bed so my phone was on the bedend, but...

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Helpful?
Thank Sniddiej
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sniddiej Thank you for leaving us a great review and we hope to welcome you back again the next time you are planning a visit to Cardiff. Kind Regards Karen Matthews General Manager

New Forest, United Kingdom
Reviewed 21 September 2015 via mobile

Arrived quite late in the evening after visiting family in Bristol and were tired. Half expected the receptionist to be tired and grumpy but to my surprise he was absolutely delightful and chatty giving us a map of our whereabouts'. Great room on top floor overlooking the docks as we had requested. Had to ask for a mattress topper as...

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Helpful?
Thank rubyred456
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear rubyred456 Many thanks for taking the time to review your stay with us and in particular for your really kind comments with regards to the staff who you encountered during your stay. We do value all guest feedback, which is used to make improvements at the hotel where appropriate, so I'm sorry to read that you felt that your...

Reviewed 20 September 2015 via mobile

Booked the hotel due to train chaos after Ireland Vs Canada match. It was great to have a nice place to rest after a very stressful few hours outside Cardiff train station. Very nice hotel within walking distance from city centre. A big thank you to all the staff at the Holiday Inn Express.

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Helpful?
Thank Arthur H
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Arthur H You are more than welcome! Thank you for your great review and we do hope to see you again soon! Kind Regards Karen Matthews General Manager

Reviewed 15 September 2015 via mobile

Stayed for two nights to watch Wales Rugby and Soccer teams playing, hotel within 10-15 minutes walk to either city centre or the Bay Area. Comfortable room with view overlooking lake and hotel staff the most friendly and helpful you could wish for.

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Helpful?
Thank Colin W
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Colin L Many thanks for your lovely review and in particular the kind comments with regards to our team here at the Holiday Inn Express Cardiff Bay. We do hope to welcome you back again the next time you are planning a trip to Cardiff. Kind Regards Karen Matthews General Manager

Reviewed 15 September 2015 via mobile

Very happy with the hotel.The location was nice. When we entered the hotel we were greeted with a friendly welcome and smiles from all staff members. When in our room everywhere was clean and tidy for us. The whole visit was a nice experience.Would defo stay again.

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Helpful?
Thank Sarah L
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Sarah L Many thanks for taking the time to leave us a great review - and we do hope to welcome you back again soon! Kind Regards Karen Matthews General Manager

Devizes, United Kingdom
Reviewed 14 September 2015

We stayed in this hotel as we went to the Motorpoint Arena, and Google Maps informed us it was within walking distance. We also chose this hotel as the price you pay for the night includes breakfast. A lot of the other hotels we had looked at, which were closer to the arena, did not include breakfast and there was...

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Helpful?
Thank Poppy S
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear Poppy S Thank you for the lovely review and it's great to hear that you enjoyed your time in Cardiff. We hope to see you again soon! Kind Regards Karen Matthews General Manager

London
Reviewed 14 September 2015

I stayed with my family overnight as we had an early start in Cardiff the next day. The receptionist who checked us in was really friendly and helpful - he clearly knew Cardiff very well and helped us with our plans for the next morning. Parking was easy and secure and we had the option to leave our car for...

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Helpful?
Thank ReluctantTraveller01
Karen M, General Manager at Holiday Inn Express Cardiff Bay, responded to this review

Dear ReluctantTraveller01 Thank you so much for your lovely review - it's always great to hear when guests have enjoyed their time with us. We look forward to the opportunity of welcoming you back again soon! Kind Regards Karen Matthews General Manager

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Waterfront area of the old East Dock in Cardiff Bay is the prime position of the Express by Holiday Inn. Only 15 minutes walking distance from the centre of Cardiff makes a great place to stay, and to view the magnificent local shops and picturesque Arcades.Walking distance to Mermaid Quay and Millennium Centre. It is also situated in the heart of Cardiff's exciting Bay Development. With places of interest including Cardiff Castle, the home of the Welsh Assembly, the Millennium Stadium, The Millennium Centre, Techniquest the Children's Science Museum and the Museum of Welsh Life at St.Fagans, the Express by Holiday Inn Cardiff Bay is your one and only choice for accommodation in Cardiff. The Express by Holiday Inn is located just off M4 Motorway, which makes access very easy, and brings you around the city centre, showing you attractions like you have never seen before. There is ample onsite parking, which is charged at £6 per 24 hours. For your peace of mind, our car park is monitored 24 hours a day by CCTV.Please do not hesitate to contact us for any further information. ... more   less 

Additional Information about Holiday Inn Express Cardiff Bay

Address: Longueil Close | Atlantic Wharf, Cardiff CF10 4EE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €66 - €212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Bay 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Wales
Hotel Style:
#10 Family Hotel in Cardiff
#18 Business Hotel in Cardiff
#19 Romantic Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Bay staff and other travellers.
6 questions
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Questions? Get answers from Holiday Inn Express Cardiff Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hotel is in a quiet location, so room location is not important. My only comment is that the upper floors are served by one slow lift.”
chrisbQ5442MH, 10 Apr 2017 | Read review
“As for a room with a river view”
238michaeld, 3 Mar 2017 | Read review
“All rooms away from lift are nice and quiet.”
pafuri, 26 Feb 2017 | Read review
“Ask for an odd number on a higher floor”
jamescS4553CH, 8 Feb 2017 | Read review
“If you want a lovely view ask for a room overlooking the river.”
K1967SKkathyb, 7 Feb 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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