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Hilton Cardiff

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Traveller (698)
Room & Suite (288)
Dining (60)
Overview
  • Excellent48%
  • Very good31%
  • Average13%
  • Poor5%
  • Terrible3%
Travellers talk about
“castle view”(60 reviews)
“afternoon tea”(132 reviews)
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Cardiff
Special Offer: 25% off* - Summer Sale
Hotel deals
Offers from Hilton Cardiff
Special Offer: 25% off* - Summer Sale
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,525)
Filter reviews
3,447 results
Traveller rating
1,624
1,064
465
183
111
Traveller type
Time of year
LanguageEnglish
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1,624
1,064
465
183
111
Show reviews that mention
All reviewsthe executive loungecastle viewafternoon teaopposite the castlehealth clubwalk in showersteam roomjunior suitelarge bathroomper nightwelsh cakescity centresaturday nightleisure facilitiesbreakfast was excellentlovely roomcar parking
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1 - 5 of 3,447 reviews
Reviewed yesterday via mobile

Absolutely fabulous from start to finish - any chance to stay here is a must. From check in to check out staff at the hotel work to make you comfortable and enjoy your time there. Reasonably priced in comparison to hotels in the city centre...More

Thank Linda G
Hotel's Favourite
Reviewed 28 May 2018

Stayed at this hotel 10/11 May 2018. Room and all aspects of the hotel were to a very good standard. On checking out the chap at reception jokingly made a comment as to the amount luggage we had for just one night. I explained we...More

Thank Welsh M
Response from CWLCardiff, Manager at Hilton CardiffResponded 30 May 2018

Dear Sir or Madam, Thank you for taking the time to write your review. It was a pleasure to read your fantastic comments regarding the service you received from Carol on our Reception team and I have shared this with our team. I do hope...More

Reviewed yesterday via mobile

I stayed in this hotel on Wednesday 4th July For 1 night. The hotel is advertised as 5 star but is dated and very worn and would not be a 5 star in any city in the world. However my main complaint is I paid...More

Thank manchesterladm27
Response from CWLCardiff, Manager at Hilton CardiffResponded yesterday

Dear Sir or Madam, Thank you for taking the time to write your review. I am very sorry to read your feedback regarding your bill please do contact us directly so that we can look into this further at cwlhi_hotel@hilton.com I do look forward to...More

Reviewed 2 days ago

we stayed here as we had booked to see Il Divo at the Motorpoint Arena. my wife has walking difficulties and throughout our stay the staff at reception, restaurant, room service were very attentive and helpful. From advising best walking route, to ordering taxis to...More

Thank David S
Response from CWLCardiff, Manager at Hilton CardiffResponded yesterday

Dear David, A big thank you for your review. I am so happy to read your feedback regarding your stay our facilities and service and it was our pleasure to welcome you both. Please do come back again soon. Kind regards Marie Fagan General Manager

Reviewed 2 days ago via mobile

The Bottomless brunch was great. We went as a group of 6 for a friends birthday celebration. Never had an empty glass and the food choice was generous. Staff were very friendly and were also on hand to help.

Thank charlotte0793
Response from CWLCardiff, Manager at Hilton CardiffResponded yesterday

Dear Charlotte, Thank you for your review following your visit to Grey. I am so happy to read that you all enjoyed the food and service for your bottomless Prosecco brunch. Please do come back again soon. Kind regards Marie Fagan General Manager

View more reviews
About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$107 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Family Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$107 - US$359 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#6 Luxury Hotel in Cardiff
#7 Family Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (698)
Room & Suite (288)
Dining (60)
Business Centre & Event Rooms (19)
Family and Play Areas (4)
Questions & Answers
Ask a question
Robert3856
17 March 2018|
AnswerShow all 5 answers
Response from maland715 | Reviewed this property |
Only to reach the executive floors.
1
Vote
Chelsie T
19 February 2018|
Answer
Response from Nicola W | Reviewed this property |
It’s about half a mile walking so 10-15 minutes depends on how fast you walk. Enjoy show and hotel.
0
Votes
Magdalene_10
17 February 2018|
AnswerShow all 2 answers
Response from nickyrhondda2016 | Reviewed this property |
If you have light luggage you can walk from the train station, it’s a 5-10 minute walk at the most. If you have heavy bags, get a taxi. Public transport would be tricky as the buses would take you on a route before stopping... More
1
Vote
Room Tips
"our room was very large and we stayed in a king room"
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"Depends on the guest, If they want to see the castle, ask room with the window face to the castle"
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"Anyone requiring a 'Room with a view' which is of nearby Castle would need to state this and pay..."
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"Get a castle view executive room"