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Hilton Cardiff

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#11 of 75 Hotels in Cardiff
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Cardiff
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2,832 Reviews from our TripAdvisor Community

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Showing 2,774: English reviews
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Bridgend, United Kingdom
Reviewed yesterday NEW

As always a wonderful stay, thoroughly spoilt with a lovely cake for my birthday. Excellent staff in the dining room and wonderful food. Our favourite place to stay for special occasions since our wedding there 6 yrs ago.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Brookiesgirl
Ipswich, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 31 October 2016

Where do I start? We booked to stay at the Hilton Cardiff for a couple of nights before a reunion trip to Barry Island . The check in went very smoothly as we were able to park right outside until all formalities done. There is parking on site but quite pricey so we chose to park near city hall short...

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3Thank crofton3C
About Hotel's Favourite Review
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Crofton3C, A big thank you for your first class review. Your comments are truly appreciated and I am so happy that you enjoyed your visit to Cardiff, our facilities and our great location. It was fantastic to read your wonderful comments regarding Mehmet and I will share this with our team. I do hope to have the opportunity of...

Hertfordshire
Reviewed yesterday NEWvia mobile

Second stay here and from the minute I arrived late to get changed and get out to a dinner, I felt instantly more relaxed. Check in was fast and efficient . The room was lovely - I had asked for a quiet room and was given one at the end of the corridor overlooking the castle. The bathroom was vast,...

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Thank expectsthebest
Cranbrook, United Kingdom
Reviewed yesterday NEW

Just a fleeting visit but opted to stop over as a long drive to home. Restaurant was fab! Gin bar was added benefit. Would come back again for leisure visit Great location Valet parking was faultless and huge benefit!

Review collected in partnership with Hilton Hotels & Resorts
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Thank JoSpicer
Bath, United Kingdom
Reviewed yesterday NEW

Only spoilt by a very poor experience in the evening restaurant. Food Luke warm, some not properly cooked. Food didn't all come at the same time. I'd finished my meal before they brought my chips. Would not eat evening meal there again. Breakfast was fine, in fact, very good. Breakfast was very good.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Keith G
Reviewed 2 days ago NEWvia mobile

stayed early feb with wife for a night away. good location in cardiff city centre. we parked in saint davids 2, £12 for 3:00pm sat until 9:30 on sunday. this was a 5 minute walk to hotel. booking was easy enough, room was good size and nice and clean. had a few drinks in bar before heading out to cardiff...

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2Thank Gemnod
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Gemnod, A big thank you for your review. I am so happy to read that you enjoyed your stay and our central location and size and standard of your bedroom. I am so sorry to read that you were disturbed during your stay and for any inconvenience caused to you but I was pleased this was rectified by the...

Vanderbijlpark, South Africa
Reviewed 3 days ago NEWvia mobile

I love this hotel. The Hilton Cardiff is so well located in Cardiff for a great night out. The hotel is modern and clean and the rooms are nice. Word of warning though, if approaching by car be careful as you can easily find yourself in a bus route, receiving a fine...

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2Thank MCHands1972
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear MCHands1972, Thank you for taking the time to write your review. It was our pleasure to welcome you back and it is great to read that you love the hotel! I do look forward to welcoming you back. Kind regards Marie Fagan General Manager

Gloucestershire, United Kingdom
Reviewed 3 days ago NEWvia mobile

Thank you to all the friendly Hilton Staff (especially Jackie on reception and the Executive lounge staff). We were so grateful for the upgrade - what a wonderful treat. We look after a 95 year old so having a night away is great respite for us. I wonderful clean hotel - well worth a visit whilst visiting the lovely City...

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1Thank LadyD41
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear LadyD41, A big thank you for taking the time to share your experience. It was absolutely delightful to read your comments regarding our friendly team and especially Jackie and our Executive hosts and I am delighted that you both enjoyed your treat. Please do come back and visit us again soon. Kind regards Marie Fagan General Manager

NC
Reviewed 3 days ago NEWvia mobile

Hilton Cardiff is located city center across from the castle grounds. I tagged along with my husband while he was in Wales for business and this hotel offered me everything I needed for a comfortable stay. We had access to executive lounge upstairs and that made the stay that much more enjoyable. We ate breakfast downstairs during most of our...

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1Thank marwal
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear marwal, Thank you for your review. I am delighted to read your fantastic comments regarding your stay and so glad that you were comfortable and enjoyed our executive lounge and breakfast buffet. I do hope to welcome you back again soon. Kind regards Marie Fagan General Manager

Reviewed 3 days ago NEWvia mobile

Stayed here for my birthday with my girlfriend and really enjoyed. The staff on the reception were friendly and explanatory. The room was clean and comfy. The pillows are amazing. The breakfast in the morning was absolutely stunning. Well worth the stay.

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1Thank Josh V
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Josh V, Thank you for your review It was our pleasure to welcome you both to celebrate your birthday! I am so happy to read your feedback regarding your room, service and breakfast. Please do come back again soon. Kind regards Marie Fagan General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €88 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cardiff staff and other travellers.
18 questions
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Questions? Get answers from Hilton Cardiff staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a castle view and a room with excess to executive lounge”
 of 5 bubbles jasonwI9762MK, 22 Feb 2017 | Read review
“we was on floor 6 room 604 lovely time”
 of 5 bubbles 967garethl, 22 Feb 2017 | Read review
“higher the floor better the view, chose a castle side view as well”
 of 5 bubbles sprogg79, 21 Feb 2017 | Read review
“Go somewhere else....”
 of 5 bubbles dave9652, 19 Feb 2017 | Read review
“Suites overlooking the castle for a good view”
 of 5 bubbles mightymorgs, 13 Feb 2017 | Read review
5 of 5