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Kingsway, Cardiff CF10 3HH Wales
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$167
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Traveller (907)
Room & Suite (414)
Videos (1)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Cardiff
Updated 21/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 75 hotels in Cardiff
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
Hilton Cardiff is an excellent choice for travelers visiting Cardiff, offering a luxury environment alongside many helpful amenities designed to enhance your stay. The Hilton Cardiff Hotel offers guests an array of room amenities including a flat screen TV, air conditioning, and a refrigerator, and free internet access. The hotel offers a 24 hour front desk, a concierge, and room service, to make your visit even more pleasant. The property also features a pool, health club and a lounge. Guests arriving by vehicle have access to parking. Nearby landmarks such as Motorpoint Arena Cardiff and Swalec Stadium make Cardiff Hilton a great place to stay when visiting Cardiff. Many of the popular attractions within walking distance from the hotel. Families can follow the dedicated trail at Cardiff Castle and meet some of the characters that have made the 2,000-year-old castle their home or head to the National Museum to witness historical beings. Then, catch an exciting pantomime show at The New Theatre before retiring to the comfort of our large family rooms. Host your wedding, birthday, baby shower or other social event with us and our moment makers will make sure it’s one to remember. Whatever your purpose for visiting is… we look forward to welcoming you!
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Room & Suite (414)414
Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Kids stay free
Business Centre with Internet Access
Paid private parking nearby
Wifi
Paid wifi
Hot bath
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Full body massage
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
Iron
Laptop safe
Refrigerator
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, French, Spanish, Italian
Hotel links
Special Offer:Hilton Honors Discount
4092Reviews48Q+A100Room tips
Traveller rating
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Popular mentions
Mohsin S wrote a review 16 Jun
4 contributions
5 stars for Hilton Cardiff. Second time here. We where welcomed into the hotel. Check in was swift. Everything was explained to us. From The Hilton CleanStay, where they are trying their best to keep their guests comfortable and safe, to the facilties in the hotel. The junior suite was very spacious and clean. Bed and pillows where very lush and fresh. We had booked in an hour slot in the swimming pool which is located on the second floor. It was only being used by a couple of other guests or members of Living well so social distancing was being observed well. It was nice to finally be able to use a steam room and sauna. Breakfast was booked in at check in so we arrived at out specified time. The dining room wasn't too busy and the selection of breakfast was plentiful. We had a hot breakfast as well as cereals and pastries with our hot drinks. Plenty of staff on hand to help with your requirements. We asked for a veg option to sausages and even that was catered for. The location of the hotel is very convenient. Located in the city centre so whether you are out shopping or just visiting the city this hotel is spot on. Plenty of parking nearby too. We visited the park across the road which was lovely in the morning. Nearby there is plenty of places to grab a bite or a meal so you won't be going hungry. Big shout out to the team at Hilton Cardiff especially Rachel. I look forward to my next visit.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 2 days ago
Dear 564moshins, A big thank you for your first class review and our absolute pleasure to welcome you back. I am delighted to read your wonderful comments regarding your stay and your review will be shared with the team. Please do come back again soon. Kind regards Marie Fagan General Manager
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Martin wrote a review Nov 2020
Whitland, United Kingdom412 contributions184 helpful votes
Hotel's Favourite
Have stayed many times over the years, and as a gold member, have never failed to be treated well and upgraded each time. The hotel is in a great location for Cardiff, and I’ve always found to be great value for myself and family whenever we’ve stayed. This review is for last week, staying under the strict covid rules in place, and that curtailed a lot of normal services. Hence I was a little Anxious to see how safe the hotel would be in such times, but I was reassured completely by the segregation throughout, adherence to masks and hand sanitisation throughout public areas, and the cleaning regime in each room, including the seal on a fresh room. The usual help yourself breakfast buffet replaced with a served breakfast, naturally to minimise contact by guests. I’d have no hesitation recommending a stay during such troublesome times, the compliance is excellent in trying to prevent any spread of Covid, or other such nasties! Have to close with a note. Just read a comical review from someone who stayed also recently and apparently rang switchboard for 4 hours. Assuming this to be correct (they’ve answered within minutes anytime I’ve called from the room!) I cannot fathom what level of awkward customer you have to be to wait 4 hours to speak on the phone to reception, when it’s just a minutes elevator ride away?
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Date of stay: November 2020Trip type: Travelled solo
1 Helpful vote
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Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 25 Nov 2020
Dear Mr Howells, Thank you so much for your wonderful review and our pleasure to welcome you back as a Gold Hilton Honor member. A big thank you for your recommendation of the hotel and I am delighted you had another great visit. Please do come back again soon. Kind regards Marie Fagan General Manager
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Hazel E wrote a review 13 Jun
Birmingham, United Kingdom61 contributions63 helpful votes
We stayed at The Hilton for 4 nights with a group booking with the excellent Parry's International travel company. The hotel location is perfect right, in the town centre. Our welcome was great, friendly attentive staff and we were quickly given our room key etc. The room was a very good size and spotlessly clean. We used the pool and the bar! and were more than happy with the service. Special mention to Ludo, Seanx2, Jodie, Joel and Nicky and Rob the assistant Manager. There was a problem with food in the restaurant taking a long time to arrive on the first night, but this was acknowledged and rectified the following evening. Breakfast was very good and we were more than happy with the evening menu.
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Date of stay: June 2021
Rooms
Service
Sleep Quality
Room Tip: If you want a view of Cardiff Castle ask specifically as not all rooms have the view.
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Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 2 days ago
Dear Hazel, Thank you for taking the time to write your review following your visit to our hotel. Your comments regarding our excellent location, spotless room and staff service, especially from Ludo! I do hope that we will have the pleasure of welcoming you back again soon. Kind regards Marie Fagan General Manager
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mrsajd_10 wrote a review 12 Jun
Midlands UK39 contributions21 helpful votes
I am a solo traveller. I chose to stay here because of the central location and because it advertises on-site parking. The hotel is comfortable and the staff welcoming. They charge sole occupancy rates which I always think is a rip off but, if you're paying those rates, I think you should be able to expect to be put in a room which isn't surrounded by multi occupancy rooms and potentially noisy. I was woken by the couple next door having sex. I could hear every last bit of their lovemaking through the paper thin walls. As if that wasn't enough I was treated to a loud, drunk, abusive Scouser swearing outside my room loudly at his companion at 2 am. Imagine my delight then when I was then woken again at 4 am by a woman shrieking in the corridor. I couldn't hear a sound from outside but inside the soundproofing does not exist and, come on Hilton, have some consideration for lone travellers. The on-site parking is only 50% accurate. It is parking. It is not on-site. It is in a basement in the next block. It is only accessible via the car ramp which I felt to be dangerous potentially. It may also prove difficult for those with mobility issues and is quite expensive. Other city centre hotels do not provide any parking but parking in Cardiff city centre is not too bad with the large multi storey that is St David's so I would t use this as a reason to stay here again. The hotel was clean. The staff were largely welcoming although I felt a bit judged when I asked for more teabags as I was only provided with two and one of the packets was already open.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 2 days ago
Dear Sir or Madam, Thank you for taking the time to write your review. I am happy to read your comments regarding hotel cleanliness and staff service. Please do accept my most sincere apologies for the issue you experienced with noise during your stay and for the disturbance caused to you at the time. I would like to reassure you that this is not indicative of our normal high standards and your feedback will be addressed with the team. I do hope that you will consider visiting us again soon. Kind regards Marie Fagan General Manager
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Jenny202 wrote a review 9 Jun
London, United Kingdom4 contributions9 helpful votes
The location was brilliant, so close to the Castle, and very convenient for the shops. The lady on Reception was very helpful, indeed all the staff were lovely. Our room was very spacious. We really enjoyed our time there and will be back.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Marie Fagan , General Manager at Hilton Cardiff
Responded 1 week ago
Dear Jenny, A big thank you for your fantastic review and it was our pleasure to welcome you to Cardiff. I am so happy to read that you enjoyed our location, staff service and spacious bedroom and had a wonderful stay. Please do come back again soon. Kind regards Marie Fagan General Manager
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PRICE RANGE
US$115 - US$297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton cardiff hotel cardiff, hilton international cardiff, cardiff hilton international, cardiff hilton hotel
LOCATION
United KingdomWalesSouthern WalesCardiffCity Centre
NUMBER OF ROOMS
197
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Frequently Asked Questions about Hilton Cardiff
Which popular attractions are close to Hilton Cardiff?
Nearby attractions include Escape Reality (0.2 km), The Bootlegger (0.3 km), and Escape Rooms Cardiff (0.3 km).
What are some of the property amenities at Hilton Cardiff?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Cardiff?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Cardiff?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at Hilton Cardiff?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Hilton Cardiff?
Conveniently located restaurants include Bigmoose Coffee Company, Brodies Coffee Co, and Pasture Cardiff.
Are there opportunities to exercise at Hilton Cardiff?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Is Hilton Cardiff located near the city centre?
Yes, it is 0.6 km away from the centre of Cardiff.
Are any cleaning services offered at Hilton Cardiff?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Cardiff offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Cardiff?
The staff speaks multiple languages, including English, Spanish, French, and Italian.