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Hilton Cardiff

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#11 of 76 Hotels in Cardiff
Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Cardiff
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2,874 Reviews from our TripAdvisor Community

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Showing 2,816: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 2 days ago NEW

Really had an excellent experience at the Cardiff Hilton. It was easy to find and only a few minutes’ walk from the convenient (but horrendously expensive Greyfriars NCP car park) and check in was friendly, efficient and very welcoming. Up the lift to my room and it was spacious and tranquil. Great bathroom, comfortable bed, fridge and lots of electricity...

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Helpful?
Thank Julesbusiness
Bristol, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

We stayed overnight in a Junior Suite at the Hilton Cardiff. PARKING The parking is valet parking at the cost of £25 a night. This was not highlighted anywhere on booking which was a bit of a surprise but we were pleased to be only staying one night at that price. LOCATION This was our first visit to Cardiff but...

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Helpful?
1Thank Rachael D
About Hotel's Favourite Review
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Rachael D Thank you so much for your recent review which is a pleasure to receive. My team and I were thrilled that you and your family had a wonderful stay with us and all of your great comments have been shared with the team. We are glad your Son enjoyed our special children's buffet and colouring pages at...

Woking, England, United Kingdom
Reviewed 2 days ago NEW

Great hotel centrally located near the Castle, Stadium, city shops and university. Valet parking is there if you drive , nice friendly atmosphere good pool facilitis and a small gym. Plenty of restaurants and bars nearby if you dontbwant to eat in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Lin P
Wrexham, United Kingdom
Reviewed 3 days ago NEW

Room was really dismal with no window felt like you where locked in from the outside world. Upon arrival to our room it looked really lovely but upon inspection by my wife all high surfaces where really thick with dust, thus was not just a couple of days worth but weeks, for a hotel of this quality this is not...

Review collected in partnership with Hilton Hotels & Resorts
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Thank robertjK9705IA
Wrexham County, United Kingdom
Reviewed 3 days ago NEWvia mobile

lovely hotel but room we had was internal and the only window was looking out across to the gym and over looking the foyer, for a three night stay really did us both in. Only getting to see even the weather you had to go outside. And was really surprised at the lack of cleaning for this hotel as high...

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Thank Michelle J
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Michelle J Thank you for your recent review following your Wedding Anniversary at our Hotel. I am sorry to note your disappointment with your room during your stay and I do hope you reported your comments to our team at the time who would have been happy to move you to another room for the remainder of your stay....

Devon
Reviewed 3 days ago NEW

This hotel is very conveniently located overlooking Cardiff Castle, ventral and Queens Street railway stations are within easy walking distance as is the Cardiff Motorpoint Indoor Arena, the New Theatre, St. Davids Hall, The Millennium Stadium. Rooms are larger than average and light and airy with large windows, as always the Hilton Staff are excellent.

Review collected in partnership with Hilton Hotels & Resorts
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Thank JohnBF
Belfast, Northern Ireland, United Kingdom
Reviewed 3 days ago NEW

Stayed here in March 2017. Hotel staff were lovely and very friendly from reception staff, restaurant staff right through to the bar staff. We opted for the bed and breakfast option and I have to say the breakfast buffet was absolutely brilliant with everything you could ever want. The breakfast was so good that it satisfied my wife and I...

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Thank Alistair M
HiltonCardiff, General Manager at Hilton Cardiff, responded to this review

Dear Alistair M Thank you for your recent review following your stay at our Hotel. I was delighted to read your great comments regarding our team of staff and your breakfast experience which is fantastic to read, thank you so much. I was however sorry to read of the problems that you and your wife experienced with your room which...

Carmarthenshire, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed on a Friday night in a standard twin room. Room was lovely, spotlessly clean with a large bathroom and comfy beds. We booked breakfast which was a very well stocked buffet. Staff were lovely and very helpful.

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1Thank emmadancer
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear emmadancer, Thank you for your review. I am delighted that you enjoyed your stay in Cardiff and your feedback regarding the cleanliness of your bedroom, service and breakfast was great to read. Please do come back and visit us again soon. Kind regards Marie Fagan General Manager

Holywell, United Kingdom
Reviewed 5 days ago NEW

RETURNING TO THE CARDIFF HILTON We have visited the Cardiff Hilton many times and you always wonder when you return will the same quality of Guest Relations still be there and so it was wonderful on this recent visit, to find that the excellence we had experienced on our previous visits was still there, so that from our arrival to...

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1Thank BRIAN R
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear Brian R, A big thank you for your first class review! It is our pleasure to welcome you back and your comments are very encouraging and an absolute pleasure to read. Thank you for taking the time to offer great feedback. I do look forward to welcoming you back. Kind regards Marie Fagan General Manager

United Kingdom
Reviewed 6 days ago NEW

The Hilton brand is usually one of my 'go-to' hotels whenever I'm away for work or leisure. This hotel, unlike some others I have been to within the chain, did not disappoint. The location is very good and check-in was polite and efficient. The room (a double deluxe guest room) was well-appointed and spacious. Note that Hilton have three bands...

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2Thank lawbuff01
CWLCardiff, Manager at Hilton Cardiff, responded to this review

Dear lawbuff01, Thank you for your review. It was our pleasure to welcome you to Cardiff and great to read you enjoyed your stay! Please do come back again soon. Kind regards Marie Fagan General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Cardiff

Address: Kingsway, Cardiff CF10 3HH, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €94 - €352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Cardiff 4*
Number of rooms: 197
Reservation Options:
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Also Known As:
Hilton Cardiff Hotel Cardiff
Hilton International Cardiff
Cardiff Hilton International
Cardiff Hilton Hotel
Hilton Cardiff Wales
Hotel Style:
#1 Green Hotel in Cardiff
#2 Spa Hotel in Cardiff
#7 Luxury Hotel in Cardiff
#11 Business Hotel in Cardiff
#12 Romantic Hotel in Cardiff
#13 Family Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cardiff staff and other travellers.
18 questions
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Questions? Get answers from Hilton Cardiff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you desire it, you can book a 'Castle view' room”
  • My spacious and tranquil room
 of 5 bubbles Julesbusiness, 22 Mar 2017 | Read review
“Pick a room not at the front of the hotel”
 of 5 bubbles 85alistairm, 21 Mar 2017 | Read review
“Book an Executive Room has they are usually situated on the Higher Floors giving great views”
  • Municipal Buildings
  • Cardiff Castle from Room
 of 5 bubbles BRIANR124, 19 Mar 2017 | Read review
“Look at your room first”
 of 5 bubbles alexBath, 6 Mar 2017 | Read review
“Rooms with access to the Executive Lounge are a real bonus!”
 of 5 bubbles ruthmQ1677YK, 5 Mar 2017 | Read review
5 of 5