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The Big Sleep Hotel Cardiff by Compass Hospitality

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The Big Sleep Hotel Cardiff by Compass Hospitality
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1,423 Reviews from our TripAdvisor Community

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Showing 1,378: English reviews
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Gloucester, United Kingdom
Reviewed yesterday NEW

Very easy to find,friendly staff ,very nice comfortable quiet room ,nice small bar area open 224hr.never booked breakfast but wish we had as it smelt good and other people said it was good ,will definitely stay again .

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Helpful?
Thank Graham R
Swindon
Reviewed yesterday NEW

Have used The Big Sleep for many years and always ignored the shabbiness as fantastic location & fantastic staff. Stayed last night and was very kindly given a free upgrade to one of the newly decorated bedrooms. WOW, it's lovely. Everything has been replaced & upgraded. We had room 907, gorgeous! Staff as always very helpful and very pleasant. Really...

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Helpful?
Thank alibun
Wiltshire, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here for one night in March with my friend for a concert. When we turned up we tried the big sleep car park first as we read there were only 18 spaces available at a price of £8 per night. We took our chances and got a space in the smallest and cramped car park we had ever been...

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Helpful?
Thank McGee101
bristol
Reviewed 3 days ago NEW

We arrived at the hotel for 3.15pm and managed to nab the last space in the very tight car park. We knew check in wasnt until 3.30pm but thought we are only 15 minutes early so surely we can get into our room. When we walked into reception there were quite a few couples already waiting to that didnt bode...

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Helpful?
Thank bristol-blondie86
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am sorry to hear of the issues you had during your stay. I have discussed your feedback with the reception team. Thank you for taking...

Reviewed 4 days ago NEWvia mobile

My fiancee and myself stayed at this hotel as we were going to a show, at the Motorpoint centre. We stayed in one of the newly refurbished rooms on the top floor. Very comfortable stay, excellent breakfast and very helpful staff. Please note that the bed was set up on behalf of my Fiancee by the hotel staff, as it...

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Helpful?
Thank Paul H
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your breakfast and stay and found the staff very helpful. I will pass on your lovely feedvback to...

Nailsworth, United Kingdom
Reviewed 1 week ago

We stayed in one of the newly refurbished rooms on the 10th floor which was lovely. Great views and very comfortable. The only complaint I didn't have time to mention to staff was that the bathroom door didn't shut and the toilet seat was loose, so more attention to room maintenance is needed. Apart from that, we enjoyed our stay...

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Helpful?
Thank ali2304
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay. Your feedback regarding maintenance is noted and will be actioned. Thank you for taking the time...

Grays Thurrock, United Kingdom
Reviewed 1 week ago via mobile

We went to The big sleep hotel in February for a 2 day stay. The receptionists were friendly, helpful and welcoming. Whatever we wanted wasn't a trouble for them. The room we stayed in was ok, the beds comfortable but we couldn't open the windows and the extractor fan in the bathroom was very loud which interrupted our sleep! Other...

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Helpful?
Thank Marilena T
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed the breakfast and found the staff very helpful, friendly and welcoming. Thank you for taking the time to...

Reviewed 1 week ago via mobile

This is by far the worst hotel I have ever stayed in. From the brown furry curtains (who probably hold there own eco systems in dirt) hanging from the windows like sad Muppet rejects. And a plastic bag tied over the fire alarm on the ceiling which speaks for itself. Not to mention the dodgy stains and gum on the...

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Helpful?
2Thank kirsten m
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the location good. Sorry to hear that you found the room decor to be basic. We are currently...

Reviewed 1 week ago via mobile

The big sleep is a perfectly situated hotel it's only a short walk from train station. The Moto Arena is across the road as is a huge cinema complex and shopping centres. It also has a great market. The hotel is currently going through a refit but does not interfere with yr stay. I've stayed here twice in the last...

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Helpful?
Thank Sue H
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you found the hotel clean and the staff great, friendly and helpful. Thank you for taking the time to leave...

Plymouth, United Kingdom
Reviewed 2 weeks ago

This hotel was idea for what we wanted! We had the newly refurbished room on the 10th floor with an amazing view. Staff was very helpful, and only minutes away from the town centre. Would definitely recommend!

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Helpful?
Thank LewisJenkins
The Big Sleep C, General Manager at The Big Sleep Hotel Cardiff by Compass Hospitality, responded to this review

Thank you for taking the time to leave your review based on your recent visit at the Big Sleep Hotel. As a hotel we always appreciate guest feedback whether it is constructive or praise. I am pleased to read that you enjoyed your stay and found teh staff very helpful. Thank you for taking the time to leave your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
Official Description (provided by the hotel)
The Big Sleep Hotel Cardiff managed by Compass Hospitality opened its doors in Cardiff in 1999 to a deluge of publicity and. The Big Sleep Hotel was credited as "The UK's first design hotel for budget travelers - Travelodge prices, but with more sex-appeal" by the UK's foremost hospitality publication The Travel Trade Gazette. Our hotel ideally located in Cardiff city centre opposite the Motorpoint Arena (formally Cardiff International Arena) and the new St David's shopping arcade. We are within walking distance of the Cafe Quarter, local tourist attractions and businesses. The hotel offers 81 bedrooms come with flat screen TV's, Broadband access, Wifi, complimentary tea and coffee making facilities. We also have disabled access rooms available as well as the car parking is available on a first come first parked basis and is chargeable. We appeal to business, leisure and family travelers for those who don't want to spend a fortune but do need somewhere to stay that's different and delivers big value at small prices. ... more   less 

Additional Information about The Big Sleep Hotel Cardiff by Compass Hospitality

Address: Bute Terrace, Cardiff CF10 2FE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €45 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Big Sleep Hotel Cardiff by Compass Hospitality 2*
Number of rooms: 81
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Also Known As:
Big Sleep Hotel
Big Sleep Cardiff
Big Hotel Sleep
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
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Questions & Answers

Here's what travellers have asked, with answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and other travellers.
9 questions
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8 months ago
Chiltern Hills UK
9 months ago
Narberth, United Kingdom
poppiecat
over a year ago

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Questions? Get answers from The Big Sleep Hotel Cardiff by Compass Hospitality staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are the rooms which have been refurbished”
 of 5 bubbles bristol-blondie86, 20 Mar 2017 | Read review
“1002 is a corner room with a nice view”
  • Huge comfortable Bed (please ignore the maternity pillow)
  • Lovely bathtub and Rain shower head
  • Huge windows on both sides of the room
 of 5 bubbles LilyJ188, 8 Mar 2017 | Read review
“make sure you get a refurbished room”
 of 5 bubbles dannyd981, 25 Feb 2017 | Read review
“Splash out on a deluxe room! The extra cost is well worth it.”
  • Very nice bathroom with towels and a twin head shower
  • Very comfortable beds in the deluxe room
 of 5 bubbles hughb92, 18 Feb 2017 | Read review
“Ask for a refurbished room”
 of 5 bubbles robertmB9202MX, 4 Feb 2017 | Read review
5 of 5