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Citrus Hotel Cardiff by Compass Hospitality

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Traveller (614)
Room & Suite (424)
Dining (34)
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Overview
Bute Terrace, Cardiff CF10 2FE Wales See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Wheelchair Access
Meeting Rooms
3 Star accommodation
Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,694)
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1 - 5 of 1,636 reviews
Reviewed yesterday

Friendly staff . Wonderfully clean rooms with ensuite bath and shower. Smart tv free wifi. Tea and coffee.... Breakfast room is buffet style with English and continental breakfast.lift access to all floors

Thank Waiyne B
Reviewed 4 days ago via mobile

Me and my sister stayed here on a Saturday. We had to check in early and they were completely accommodating and give us a clean, spacious and lovely room. Staff were friendly, location was perfect and there was a great selection at breakfast. I will...More

Thank JessJR2
Reviewed 3 weeks ago via mobile

Terrible musty smell in the room which lingered even after spraying air freshener. I found two small hairs in the bed and toilet bowl wasn’t very clean so overall not impressed. Wouldn’t stay here again.More

Thank dxmighty
Response from The Big Sleep C, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 weeks ago

Dear dxmighty I am so sorry to read your review and I am so sorry that you had such a bad experience. May I ask if you reported this smell in your room to the reception team as I am confident that had you done...More

Reviewed 3 weeks ago via mobile

My friend and myself stayed here with our 18 yr old daughters for a night. The staff on reception were very friendly and the on site parking is a bonus. The rooms were clean and spacious 1 of the rooms had an easy chair and...More

Thank Jo S
Response from The Big Sleep C, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 weeks ago

Dear Jo S Thank you for your review and I am sorry to read about the issue you had with shower. My team had made me aware of the problem and since your staff I have had the shower repaired. With regards to your friend...More

Reviewed 3 weeks ago via mobile

Very convenient for Cardiff City Centre and a decent price vondidering it was a Bank Holiday weekend. Clean and comfortable room. Down side is the railway track behind it...other than that it's a decent hotel. Thank you...More

Thank Arwel R
Response from The Big Sleep C, General Manager at Citrus Hotel Cardiff by Compass HospitalityResponded 2 weeks ago

Dear Arwel R Thank you so much for your review and thank you for your kind words, may I ask though what we could have done to get that extra star? When you decide to book again please make sure you give the hotel a...More

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About
Description
Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of ...More the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Internet
Bar/Lounge
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
83
Price range
US$56 - US$264 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
,
Big Sleep Cardiff
,
Big Hotel Sleep
,
Big Cardiff Hotel Sleep
,
Citrus Hotel Cardiff By Compass Hospitality Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Photos
Traveller (614)
Room & Suite (424)
Dining (34)
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Questions & Answers
Ask a question
Panda A
5 June 2018|
Answer
Response from The Big Sleep C | Property representative |
Thank you for your question but unfortunately we do not, you would need to be accompanied by a responsible adult
0
Votes
Panda A
5 June 2018|
AnswerShow all 2 answers
Response from Therapydd | Reviewed this property |
Not sure sorry. I would ask the hotel direct.
0
Votes
Southwales01
24 April 2018|
Answer
Response from The Big Sleep C | Property representative |
No you have two single beds. In our family rooms you can have a double and a single bed if you need or 3 single beds
0
Votes
Room Tips
"Ncp car park next door. Cheap per hour £9 for 24 hours"
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"wewhere on the 7th floor and had agood view over the city very quiet"
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"Avoid - expensive, grubby and hot!!"
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"Stay elsewhere"
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