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Citrus Hotel Cardiff City Centre by Compass Hospitality

Traveller (613)
Room & Suite (424)
Dining (34)
Overview
AMENITIES
Free Internet
Parking
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Wheelchair Access
Meeting Rooms
3 Star accommodation
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Reviews (1,715)
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1 - 5 of 1,656 reviews
Reviewed yesterday via mobile

Stayed two nights at the Citrus while Christmas shopping and seeing show at the Motorpoint Arena. Hotel location directly opposite the Arena is perfect. Hotel is simply furnished but has every amenity you need and with this location, you would usually pay a much higher...More

Date of stay: December 2018
Thank JayGee66
Reviewed 3 days ago via mobile

Stayed over for a gig at the Motorpoint. Check in easy. Parking easy. Room sound. Had a corner room so views were nice too. Heating on when we got there. Large room, big comfy bed, loads of coffee, fluffy towels. No complaints whatsoever. I actually...More

Date of stay: December 2018
Thank Hardyschardy
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 2 days ago

Dear Hardyschardy Thank you for your great review. When you book again please contact the hotel directly so that we can offer the best available rate and room type. Kind regards Tom

Reviewed 3 days ago

Good basic hotel. Rooms were larger with breakfast and the bathroom was very nice. Front staff was very nice. Located in the city center with access to most places. Our room was on a higher floor so we had a good view of the city.

Date of stay: September 2018
Thank kafuiadjabeng
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 2 days ago

Dear kafuiadjabeng Thank you for your review. When you book again please make sure that you contact the hotel directly so that we can offer the best available rate and room type. Kind regards Tom

Reviewed 4 days ago

Decided to give the Citrus the benefit of the doubt and stay again as attending a concert at the nearby Motorpoint. Sadly no improvement on the last visit. In fact after our previous stay we were to be offered a discount. This of couse didn't...More

Date of stay: December 2018
Thank chriscorber
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 2 days ago

Dear chriscorber Thank you for your review and I am sorry that you left the hotel feeling so underwhelmed. I am sorry but unfortunately I don't have any details regarding your booking however if we offered you discount on your next stay we would have...More

Reviewed 1 week ago

We had a free upgrade to a kingsize, but I'm not entirely sure what the upgrade involved. It certainly wasn't the room size, it was really small. Yes, the bed was very wide, but we kept rolling into the middle where the join was!!. Not...More

Review collected in partnership with compasshospitality.com
Date of stay: December 2018
Thank Nomad01506213993
Response from TomW5071, General Manager at Citrus Hotel Cardiff City Centre by Compass HospitalityResponded 2 days ago

Dear Nomad01506213993 Thank you for your review and I am sorry to read about the issues you experienced. Thank you for bringing these to my attention. When you book again please make sure you contact the hotel directly so that we can offer you the...More

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About
Description
Ideally located in Cardiff City Centre opposite the Motorpoint Arena (formerly Cardiff International Arena) and the new St David’s shopping arcade. The Citrus Hotel, Cardiff is within walking distance of More the Cafe Quarter, local tourist attractions and businesses. Recently refurbished, the hotel offers 83 bedrooms and is ideal for business travellers, leisure breaks and families with a choice of room types to suit your needs. This fabulous Cardiff City Centre Hotel is perfect for those looking for Budget accommodation with a difference – great value with a designer feel. All bedrooms have WIFI, complimentary tea and coffee making facilities, Super King Beds, Smart TV, views of the city & complimentary Early Check-in at 2.00 PM when you book direct. Our hotel has a 24-hour reception and a Lobby Bar that provides light snacks and refreshments. Car parking is available on a first come first parked basis and is chargeable. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free Internet
Bar/Lounge
Meeting Rooms
Non-Smoking Hotel
Wheelchair Access
Beachfront
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Breakfast included
Pool
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
83
Price range
US$53 - US$266 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
,
Big Sleep Cardiff
,
Big Hotel Sleep
,
Big Cardiff Hotel Sleep
,
Citrus Hotel Cardiff City Centre By Compass Hospitality Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Number of rooms
83
Price range
US$53 - US$266 (Based on Average Rates for a Standard Room)
Also Known As
Big Sleep Hotel
,
Big Sleep Cardiff
,
Big Hotel Sleep
,
Big Cardiff Hotel Sleep
,
Citrus Hotel Cardiff City Centre By Compass Hospitality Wales
Location
United Kingdom > Wales > Southern Wales > Cardiff
Photos
Traveller (613)
Room & Suite (424)
Dining (34)
Nearby
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Nearby RestaurantsSee all 1,415 nearby restaurants
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Nearby AttractionsSee all 396 nearby attractions
Cardiff Central Library
88 reviews
.27 km away
Motorpoint Arena Cardiff
780 reviews
.08 km away
St. David's Cathedral
61 reviews
.35 km away
Wyndham Arcade
9 reviews
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Questions & Answers
Ask a question
Ann B
30 November 2018|
AnswerShow all 2 answers
Response from TomW5071 | Property representative |
Yes we have lifts in the hotel
0
Votes
ayapalima
5 June 2018|
Answer
Response from The Big Sleep C | Property representative |
Thank you for your question but unfortunately we do not, you would need to be accompanied by a responsible adult
0
Votes
ayapalima
5 June 2018|
AnswerShow all 2 answers
Response from Therapydd | Reviewed this property |
Not sure sorry. I would ask the hotel direct.
0
Votes
Room Tips
"Top floor at the back - higher the better - far too noisy otherwise !"
chriscorber
4 days ago
Read review
"Go elsewhere"
1RichardfromWales928
17 Oct 2018
Read review
"We took advantage of the free upgrade to a king size which was offered on the hotel's website"
anncB7457JZ
29 Sep 2018
Read review
"Ncp car park next door. Cheap per hour £9 for 24 hours"
waiyneb2016
22 Sep 2018
Read review
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