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Premier Inn Cardiff City Centre Hotel

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2,804 Reviews from our TripAdvisor Community

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Showing 2,750: English reviews
Swansea, United Kingdom
Reviewed yesterday NEW

Brilliant stay over the weekend, ideal for what we wanted and the staff were very helpful. Only minor thing I can find was the heating in the room wasn't good, but overall great price and definitely stay again

Thank r_davies13
Dolgellau, United Kingdom
Reviewed yesterday NEW

Stayed at the hotel for Christmas shopping. very close to shops and restaurants. Excellent value for money and as usual very comfortable stay, the beds are so comfortable. I neede more towles and these were provided straight away. Very friendly cleaning staff!

Thank lunedprys
Caernarfon, United Kingdom
Reviewed 2 days ago NEW

Cardiff Central Premier Inn is ideal for staying in the centre of Cardiff. We were given a spacious room which was clean and warm. There was some noise from other inconsiderate guests returning to their rooms late in the night, but thankfully it did not last long, and Premier Inn cannot be blamed for the actions of ignorant guests. We...

Thank RobWil62
Reviewed 2 days ago NEWvia mobile

Efficient check in process. Clean quiet room which was very large. Towels excellent. Breakfast good value. TV didn't work though. Good location in central Cardiff and by Queen St station. Easily walkable from Cardiff Central station too.

Thank littlesisterWales
Reviewed 2 days ago NEWvia mobile

Excellent location for shopping and the motorpoint arena all within 2 mins walking distance, staff are lovely, only issue was at check in no rooms ready, none of the self check in machines working and one staff member on the desk with long queues !! When we finally got to our room it was lovely and clean with excellent views...

Thank Clare R
North Wales, United Kingdom
Reviewed 2 days ago NEW

The Hotel is very well placed hotel for Cardiff city centre and St David's centre. Rooms are excellent and the staff are extremely helpful. It is quiet and very clean too. Superb to come back to after a night out.

Thank E90OSalanh
Bristol, United Kingdom
Reviewed 2 days ago NEW

Good price and good location, we were watching a concert at the Motorpoint which is a stones throw away. My only issue was, the evening meal menu was very limited for vegetarians. I was informed that the chips were cooked in the same fryer as the fish.. as a strict vegetarian this was not acceptable to me, the menu marks...

Thank Lauren P
Bristol, United Kingdom
Reviewed 3 days ago NEW

Location is excellent so close to everything and the staff were so friendly. Would highly recommend to anyone. Rooms were spotless and beds so comfortable. Lovely bar and restaurant if needed but as we were going to see madness had a wonder round firstto enjoy Cardiff. Will stay there again

Thank denise k
Reviewed 3 days ago NEWvia mobile

We arrived yesterday evening to a dirty room, we had to then wait from a new room, the room was fine, would have liked them to make up for the mistake, but they didn't subsidize with anything. Very electronic with everything being done with machines. Would only advise for people overnighting and not for more than 2 nights.

Thank X8183BYtomw
WhitbreadHotels, Premier Inn Team at Premier Inn Cardiff City Centre Hotel, responded to this review

Hi Tom Thanks for your review of Premier Inn, Cardiff City Centre. I am really sorry that you room was not up to our usual standard when you arrived. I am glad to see the team were able to rectify this for you and you had no further issues with your stay. We would always recommend that if you are...

Carmarthenshire, United Kingdom
Reviewed 5 days ago NEW

Always great to stay here, value for money, great location, always a high standard of cleanliness, and helpful staff. have stayed at this hotel several times when visiting Cardiff, there is ample parking near to the hotel, minutes away in fact, we always use Pellet St Multi story though its cheaper if you are staying for a few days, and...

Thank william h

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  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
At the Premier Inn Hotel Cardiff City Centre you're perfectly placed to sample all the delights the capital has to offer. And, with sweeping views from our top floors, the city is - quite literally - at your feet. From our newest Cardiff hotel, you're just a short hop from all the hot spots including St David's Shopping Centre, Cardiff Castle, the Welsh Assembly and the Millennium Stadium. Then when you're ready for a rest, our tasty restaurant, spacious rooms and extra-comfy beds are just the ticket. This hotel has conference facilities This hotel has 2 meeting rooms, the largest of which can hold up to 16 delegates. View real time availability and book a meeting room at our premiermeetings website Directions: Take A48(M) towards Cardiff (East & South) for 4.5 miles. Take exits toward Cardiff (East), Docks and follow Newport Rd towards Eastern Ave North. Continue forward for 2 miles, under the railway bridge. Turn left at Station Terrace passing Queen St station, at cross-junction go straight ahead. At the next junction turn left passing the Ibis Hotel on your left then turn right at the lights then turn right again before the Motorpoint Arena then turn right again at the lights then you will see the open air Rapport NCP car park. (Sat Nav CF10 2EH). Charges apply, Monday- Sunday 11GBP per 24 hours. This is discounted rate for hotel guests - tickets need to be validated at hotel reception. Hotel is located opposite the junction on Churchill Way. Transport and local information: Cardiff International Arena 0.25 miles The Millennium Stadium 0.5 miles St Davids Hall 0.25 miles Welsh Institute of Sport 1 mile Cardiff Central Station 0.8 miles Cardiff International Airport 12.5 miles ... more   less 

Additional Information about Premier Inn Cardiff City Centre Hotel

Address: Helmont House 10 Churchill Way, Cardiff CF10 2HE, Wales
Region: United Kingdom > Wales > Southern Wales > Cardiff
Price Range: €55 - €129 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cardiff City Centre Hotel 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Premier Inn Cardiff City Centre Hotel Cardiff
Premier Inn Cardiff City Centre Hotel Wales
Hotel Style:
#1 Family Hotel in Cardiff
#2 Romantic Hotel in Cardiff
#4 Business Hotel in Cardiff
#4 Best Value Hotel in Cardiff
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Cardiff City Centre Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Cardiff City Centre Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 401 is huge -family size with roll out under main bed and a sofa bed as well”
 of 5 bubbles , 28 Nov 2016 | Read review
“avoid the lift shaft!”
 of 5 bubbles crimewriterkate, 26 Nov 2016 | Read review
“One side overlooks a train station so higher room may be better”
 of 5 bubbles wallisw2015, 13 Nov 2016 | Read review
“Avoid rush hour in Cardiff between 07.00 - 10.00 am and 16.30 - 19.00pm”
 of 5 bubbles Michael130578, 2 Nov 2016 | Read review
“Choose a room that you don't need any luggage for.”
 of 5 bubbles TheLevinFamily, 17 Oct 2016 | Read review
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