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Best Western Heronston Hotel & Spa

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Traveller (157)
Room & Suite (178)
Dining (28)
Overview
  • Excellent28%
  • Very good37%
  • Average19%
  • Poor9%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (836)
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828 results
Traveller rating
241
288
162
78
59
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LanguageEnglish
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241
288
162
78
59
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All reviewssteam room and saunaleisure facilitiessuperior roomleisure clubwestern hotelsevening mealself servicebar areabar foodpublic areasafternoon teabridal suitelovely staffcouldn't faultplenty of parkingfrom start to finishlovely room
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1 - 5 of 828 reviews
Reviewed yesterday via mobile

Room very disappointing and dated. Stains on carpet. Plaster holding hair dryer together. Door creaked badly to bathroom. Waited 75 mins for dinner and again disappointing. Cheeseboard saved the day and hunger pangs. Breakfast greasy and poor quality ingredients. Ate out. Most worrying aspect though...More

Thank Hyacinth1234
Reviewed 3 days ago

We spent a long weekend at the hotel and couldn't have been more pleased. We had stayed at this particular hotel some years ago and enjoyed our stay then so we approached this stay with some trepidation as we had in the past had some...More

Thank NestMadden
Reviewed 4 days ago via mobile

Passing the hotel yesterday morning and having stayed with Best Western previously decided to go for breakfast. I would recommend the breakfast and the service provided by Emma was exemplary. She was a credit to the company! I will definitely return.

Thank steve c
Reviewed 5 days ago via mobile

I booked a night away deal, including a massage each, meal allowance, and breakfast the next morning, upgraded to the superior room, and has access to all facilities for my boyfriends birthday, and it didn’t disappoint, although it wasn’t flawless. I always give very honest,...More

Thank welshAbby
Reviewed 6 days ago

We stayed for a night in the summer, it was sweltering and there is little to no air-con in the hotel. Over all the hotel seems really dated and a mishmash of styles and eras. The general feel is 3rd wedding to internet bride mixed...More

Thank Ciaran O
View more reviews
About
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Pets Allowed ( Dog / Pet Friendly )
Room Service
Free Parking
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$82 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Bridgend
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$82 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Bridgend
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (157)
Room & Suite (178)
Dining (28)
Pool & Beach (7)
Amenities (21)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
12345ceri
27 June 2018|
AnswerShow all 3 answers
Response from davidbF299HS | Reviewed this property |
They have plenty of events going on, not sure about live entertainment. They would cater for it if they were requested to do so
1
Vote
Solperros
4 May 2017|
AnswerShow all 5 answers
Response from Heronston01 | Property representative |
Good afternoon, The hotel is not under construction at the moment we have some refurbishment happening at present, but this does not effect any guest stays at all
1
Vote
Molly J
10 January 2017|
AnswerShow all 3 answers
Response from Heronston01 | Property representative |
Good afternoon, yes when you book a bedroom at the hotel you get use of the leisure club which includes, swimming pool, sauna, steam room, spa pool and gym
0
Votes
Room Tips
"Best viewed in the rear view mirror of your car... leaving"
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"They are all good as far as I can work out"
Read review
"Ask for a main hotel room. Rooms in the annex can be noisy. There are patio rooms around the garden area.."
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"There are only certain rooms available to dog owners (10 pounds extra)."
Read review
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