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Best Western Heronston Hotel & Spa

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Traveller (163)
Room & Suite (178)
Dining (28)
Overview
Ewenny Road, Bridgend CF35 5AW Wales See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (855)
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847 results
Traveller rating
245
294
165
81
62
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LanguageEnglish
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245
294
165
81
62
Show reviews that mention
All reviewsleisure facilitiessuperior roomsauna and steam roomwestern hotelsevening mealself servicebar foodpublic areasafternoon tealast weekendlovely staffcouldn't faultexcellent value for moneyplenty of parkingsunday lunchfrom start to finishlovely room
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1 - 5 of 847 reviews
Reviewed 3 days ago

Stayed at the Heronston for two nights.I was quickly checked in by a very friendly receptionist.My room was on the ground floor and delightful it was too.A magnificently powerful shower with very hot water in bathroom.Heated towel rail ,toilet and sink.Twin beds,dresser,telephone. tv.Spotilessy clean.Breakfast was...More

Thank getaboutalotwales
Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 3 days ago

Dear Guest Thank you for your review. We are pleased that you liked your bedroom and bathroom and that you enjoyed breakfast and your kind comments will be passed to the staff. We are also pleased that you enjoyed our food but we are sorry...More

Reviewed 4 days ago

This hotel is a little tired on the decor side, but it has everything you need for a short stay. Excellent breakfast and accommodating staff. Parking is easy and the Spa is good. I stayed 1 night and it was perfect for that.More

Thank anneha451
Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 3 days ago

Dear Guest Thank you for your review, we are pleased that you enjoyed your breakfast and liked our Spa and your kind comments will be passed to the staff. We are currently planning a major refurbishment to include all of our standard bedrooms and bathrooms...More

Reviewed 2 weeks ago via mobile

We had our daughters wedding here. The ceremony and the wedding breakfast. Plus the evening . The management and staff deserve a great big thanks. The whole day was absolutely amazing. The attention to detail that your staff and management have is first class. The...More

Thank Andrew A
Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 2 weeks ago

Dear Guest Thank you for your review. We are so pleased that you held your daughter's wedding at the hotel and that you all enjoyed the day so much. Your kind comments will be passed to Mickael, Cipri and to all of the staff. We...More

Reviewed 2 weeks ago

We had a Groupon deal for one night, dinner, bed, breakfast, spa access and two spa treatments, which was very good value for money. Check in was fine and our room was excellent - no complaints at all. We had to opt out of the...More

Thank Bayleywillow
Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 2 weeks ago

Dear Guest Thank you for your review. We are sorry that you were unable to have treatments and that reception did not inform you about the coin needed for the lockers. I am sorry that you did not like the mood lighting in our pool...More

Reviewed 3 weeks ago via mobile

Went here last night on a Groupon voucher. Good spa and nice massage. However, didn’t no where to go or had any instructions. No towels or robes given. Waiting two hours in restaurant for food, only had starter, was given the wrong food order when...More

Thank markpowelldesign
Response from Heronston01, General Manager at Best Western Heronston Hotel & SpaResponded 2 weeks ago

Dear Guest Thank you for your review. We are pleased that you liked our spa and enjoyed your massage. We are sorry you were not given full instructions at reception and this will be discussed with our reception staff. Towels are available at reception. Robes...More

View more reviews
About
Description
BEST WESTERN Heronston Hotel & Spa is the ideal location for both business and pleasure. The hotel is located in a semi rural area, but only half a mile from Bridgend town centre and minutes from Junction 35 ...More of the M4. We are within easy reach of the dramatic Heritage Coastline and equidistant from our vibrant capital city of Cardiff & the cosmopolitan city of Swansea. The hotel boasts 75 well appointed non smoking bedrooms including Standard and Superior rooms and Suites. Ewennys Bar & Grill is the perfect place for pre dinner drinks or to order a light snack or bar meal. Our Crane Restaurant offers a Seasonal Menu and all food served is sourced locally and prepared and cooked freshly. We are able to offer a range of conference facilities from a small meeting for 2 up to a conference for 200 with all audio and visual requirements catered for. We have several banqueting suites which can cater for 8 up to 240 guests and our coordinators would be delighted to help assist you in organising your event. Our Herons Leisure Club offers an indoor heated pool, sauna, steam room, spa pool and fully equipped gym. The pool area has been fitted with mood lighting, the ideal area to relax after a busy day. Our new Hotel Spa offers a range of male and female spa and beauty treatments at very competitive prices. Here at the BEST WESTERN Heronston Hotel & Spa, we are always mindful that 'our aim is to welcome you back'. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Breakfast included
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
75
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Cardiff
,
Bridgend Best Western
,
Best Western Bridgend
,
Best Western Heronston Hotel & Spa Bridgend, Wales
Location
United Kingdom > Wales > Southern Wales > Bridgend County > Bridgend
Hotel class
Hotel Style
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
75
Price range
US$79 - US$129 (Based on Average Rates for a Standard Room)
Also Known As
Best Western Cardiff
,
Bridgend Best Western
,
Best Western Bridgend
,
Best Western Heronston Hotel & Spa Bridgend, Wales
Location
United Kingdom > Wales > Southern Wales > Bridgend County > Bridgend
Photos
Traveller (163)
Room & Suite (178)
Dining (28)
Pool & Beach (7)
Amenities (21)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
Samantha R
5 August 2018|
AnswerShow all 3 answers
Response from Heronston01 | Property representative |
Good morning, On most spa packages robes, slippers and towels are included, however there is one package where the robes and slippers are charged as used due to this being heavily discounted, Our reservationist would be able... More
0
Votes
12345ceri
27 June 2018|
AnswerShow all 5 answers
Response from davidbF299HS | Reviewed this property |
They have plenty of events going on, not sure about live entertainment. They would cater for it if they were requested to do so
1
Vote
Solperros
4 May 2017|
AnswerShow all 5 answers
Response from Heronston01 | Property representative |
Good afternoon, The hotel is not under construction at the moment we have some refurbishment happening at present, but this does not effect any guest stays at all
1
Vote
Room Tips
"Rooms to the left of reception have been recently completed and are of a better standard."
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"Best viewed in the rear view mirror of your car... leaving"
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"They are all good as far as I can work out"
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"Ask for a main hotel room. Rooms in the annex can be noisy. There are patio rooms around the garden area.."
Read review
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