It is with a heavy Heart I have to write this review. I have never written a negative one before. I had booked to go for our annual Christmas break, and choose Afon View booked through booking.com. (they have told me to contact the accomodation). I had to cancel due to Covid and rebooked for a later date at the beginning of December. Again I had to cancel due to Covid but the guest house took payment. This was a month ago. I have phoned, left voice mails and sent emails. I still have not heard a word from them. So maybe they will see this and get in touch? So my review is at the moment, terrible costumer service.
We booked 2 rooms, both were absolutely immaculate and very well presented. The guesthouse is on the main road into the village so very convenient to walk to local pub, shops etc. I thought we would hear traffic passing but the windows were so good couldn’t hear a thing. Their toiletries are the best I’ve ever smelt, so much so I ordered the same ones on returning home. Parking was to the rear and felt very safe. Breakfast very good and a very warm welcome from Gid and his wife. We will 100% stay here when we return to Betws Y coed.
We had a fantastic 3 night stay - the room is well equipped and clean, comfy bed and delicious breakfast (with a good variety). All with the bonus of beautiful views! Fab location within walking distance to local cafes, restaurants and shops. Lovely & helpful hosts who recommended local gems. Well worth every penny! Big thank you!
We stayed at the Afon View for 4 nights and what a lovely stay it was. Great location, lots of lovely walks near by. The owners are absolutley lovely and can’t do enough for you. We stayed in Room 8 which was spacious and just what we were after. The owners have worked really hard to make sure everyone is safe during these current times, be sure to read through all the info sent via email, as you will need to book for brekkie and you can also order anything extra you need for your room (tea, coffee, toilet roll etc) where it is promptly delivered :o) We will defo be back
We have recently returned from a 2 night stay at this lovely guesthouse which is ideally located. Gid and his wife have made our stay so enjoyable and would go out of their way for anything needed. Also, the room and the whole guesthouse is immaculately clean and in these COVID times we felt very safe. The hosts have a great series of safety measures implemented which is very comforting. The off street private parking is also a nice bonus. You will also be served with the best Welsh full cooked breakfast in town!! All locally sourced produce as well. Can’t recommend the place enough, will definitely be back.