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Chainbridge Hotel

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Chainbridge Hotel
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753 Reviews from our TripAdvisor Community

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Showing 752: English reviews
Wirral
Reviewed 2 days ago NEW

Location is lovely right on the river, with the canal to the rear. Staff were very pleasant and helpful. Lovely views from our front facing room and external balcony. Room was very clean. The upper landing was a little bit too warm. Enjoyed a really nice evening meal in the restaurant which had a good choice of starters and mains...

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Thank Rogersmax1
Hampshire
Reviewed 4 days ago NEWvia mobile

Spent over 25mins on the phone trying to book a room for 2 adults & a 5 yr old. Every time we were told a room was available it was then not available! Eventually booked a family room which turned out to be a tiny double that we couldn't fit in! No one at reception on arrival.. Checked in by...

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2Thank Laynee101
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

I'm disappointed to receive your review. I've never known anybody to be on the phone for 25 minutes booking a room, never known the bar man to be rude, don't believe the very popular room you stayed in to be at all tatty (or the double bed to be too small for two people to fit in), and the waitress...

Northampton, United Kingdom
Reviewed 6 days ago NEW

We have been visiting this hotel for a few years now and never tire of the location and how relaxation strikes the moment you walk through the door. It's nice to be valued as a returning customer and to be recognised and welcomed by the staff and owner alike. Reading some of the more negative comments left on here, I...

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1Thank Kay B
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your very kind and generous review. We are so lucky to have so many very nice guests such as yourselves, who return time and time again, and the staff and I are always glad to see and welcome you. Thank you for all of your comments, we will keep chipping away to continue to improve the hotel,...

Reviewed 1 week ago NEWvia mobile

The hotel was lovely and well kept and the staff were so friendly and helpful! the view from the hotel over the river was beautiful and was amazing to see the steam train go past! only reason it wasn't 5 stars, there wasn't enough double beds as me and my girlfriend had to settle for two singles

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Thank Warren H
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your very pleasing review! I'm sorry that we were too busy to have a double room available for you and your girlfriend on this occassion (perhaps you will return and get a double?!), but I'm delighted that all aspects of the hotel met with your approval and that you enjoyed your stay with us. Kind regards Seamus

Manchester, United Kingdom
Reviewed 1 week ago

Stayed nearby to the Chainbridge in a self catering cottage. Partly booked on the strength of the "Dog Friendly" Bar area in the hotel, which we thought would be handy for a visit on our way home from exploring the area, with our Dog. Only to be told by the lovely young lady looking after the bar, that the condition...

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1Thank phildiggle
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

I'm very sorry that you weren't able to come in to the hotel with your dog. Our policy for dogs can really be summarised in the following way - 'if the dog is hotel friendly, then the hotel is dog friendly'. We do welcome dogs, but we need to show consideration for the fact that as other guests eat and...

Carmarthen, United Kingdom
Reviewed 2 weeks ago

We called in at the Chainbridge on the off chance of them having a room free. How lucky. It is a gem of a place. Wonderful views and friendly staff. We had a room with a balcony, room 17, so we could stand and watch the waters in the river rushing by. The evening meal was lovely, and again we...

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Thank Wendy T
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your very generous and positive review. We're delighted that you happened upon us, and that the friendly staff, wonderful views and lovely food made for a pleaseant stay. We would certainly be very pleased to welcome you back to The Chainbridge before long. Kind regards Seamus

Shropshire, United Kingdom
Reviewed 3 weeks ago

We arrived for our stay on 28th Jan and found the hotel to be as hot as hell. After a few drinks we went up to our room and found red hot water in the cold taps and when the toilet was flushed, there was a deafening humming through the plumbing for about 2 minutes meaning we couldn't flush the...

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2Thank IanAlton
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

I'm very sorry that you were disappointed by your stay. It's a shame I didn't get the chance to talk to you before you posted this review (I had a day off, unfortunately) or during your stay as I am confident that we could have addressed many of the issues you mention. Predictably I disagree with some of the things...

Liverpool, United Kingdom
Reviewed 3 weeks ago

This was our first stay here and it was very warm, welcoming and comfortable and with a definite feeling that this is how hotels were many years ago. We ate in the restaurant for dinner and breakfast and all the food was very good, with a particular mention for the best bread and butter pudding I've ever had. The view...

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Thank MarkP426
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your glowing review - I'm delighted that so many aspects of your stay were enjoyable (including the bread and butter pudding!), and that the warm welcome, good food and stunning location made for an enjoyable stay. We're very pleased to read that you'll return to the hotel in the future, and we'll look forward to welcoming you...

Wales
Reviewed 4 weeks ago

This hotel is in a great location and the food is something else but I do have to declare an interest here as the chef is my daughter. Good service too. The location, right by the River Dee is wonderful. We watched a Heron standing there throughout our meal. The food is swill, I ordered the beef which was delicious....

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Thank badman666
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your review - which I know is not influenced by your partiality to the chef! I'm very glad that you enjoyed your meal, the service and surroundings, and I am sure we will welcome you again! Kind regards Seamus

Stockport, United Kingdom
Reviewed 8 January 2017 via mobile

In my opinion a TA review is based on your own view on the establishment visited If I wanted to be a hotel inspector I could be picky and pull some things up but we are not that type of people because the overall experience was exceptional Firstly the staff are brilliant special mentions to the restaurant and bar staff...

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Thank Paul C
Chainbridge1, Owner at Chainbridge Hotel, responded to this review

Many thanks for your very generous review. I am delighted that you enjoyed yourself and your kind comments about the hotel, staff, beer and food are much appreciated by all of us. It's wonderful to know that you had such an exceptional stay, and that you'll be returning to us in the future. We look forward to welcoming you back....

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included

Additional Information about Chainbridge Hotel

Address: Berwyn, Llangollen LL20 8BS, Wales
Region: United Kingdom > Wales > North Wales > Denbighshire > Llangollen
Price Range: €115 - €128 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chainbridge Hotel 3*
Number of rooms: 36
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Also Known As:
Chain Bridge Llangollen
Hotel Chain Bridge
Chainbridge Hotel Llangollen, Wales
Hotel Style:
#1 Family Hotel in Llangollen
#2 Romantic Hotel in Llangollen
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Questions & Answers

Here's what travellers have asked, with answers from Chainbridge Hotel staff and other travellers.
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Questions? Get answers from Chainbridge Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Front rooms are river facing with the view across and to the railway station, the rear rooms are canal facing.”
 of 5 bubbles Rogersmax1, 19 Feb 2017 | Read review
“We chose a room with a river view. Which we were more than pleased with. There are also room with views out onto the canal.”
 of 5 bubbles 324wendyt, 4 Feb 2017 | Read review
“excellent if you like sleeping in a sauna”
 of 5 bubbles IanAlton, 30 Jan 2017 | Read review
“Be sure to book a riverside room.”
 of 5 bubbles Gowyholy, 27 Dec 2016 | Read review
“Lots of choice”
 of 5 bubbles martinhQ299BH, 24 Dec 2016 | Read review
5 of 5