Castle Hotel
1,028 reviews
#2 of 3 Hotels in Conwy
Save
Share
Castle Hotel High Street, Conwy LL32 8DB Wales
eDreams
Orbitz.com
Booking.com
View all 10 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Full view
View all photos (351)351
Dining (130)
Room & Suite (20)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
About
#2 of 3 hotels in Conwy
Location
Cleanliness
Service
Value
Travellers' Choice
The Castle Hotel is an old coaching inn in Wales, standing on the site of a Cistercian abbey within the UNESCO World Heritage walled town of Conwy. This popular Hotel in Wales offers individually designed accommodation. The hotel has 29 bedrooms to the AA and Visit Wales’ exacting 4 Star Town House standards with a ’boutique’ feel. A recent addition is the very popular ‘Healing Hands’ treatment room. Conwy is a town rich in history, with much of it still preserved within the walls and traditional structures of its buildings. In the heart of it is the mighty 13th-century castle, whose walls encapsulate this remarkable medieval town.
Read more
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Facial treatments
Baggage storage
Non-smoking hotel
Secured parking
Wifi
Restaurant
Breakfast available
Complimentary instant cofffee
Special diet menus
Full body massage
Hand massage
Head massage
Neck massage
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Bathrobes
Desk
Housekeeping
Room service
Telephone
Electric kettle
Flatscreen TV
Walk-in shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Quaint
Languages Spoken
English
Location
Full view
97Great for walkers
Grade: 97 out of 100
41Restaurantswithin 0.5 km
42Attractionswithin 0.5 km
1028Reviews7Q+A75Room tips
Reviews
Traveller rating
- 679
- 257
- 58
- 24
- 10
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Stayed at the Castle Hotel a number of times and always a warm welcome with excellent food and service. Although Covid restrictions in place us and the staff made the best of it, Many Thanks Castle Hotel
Read more
Review collected in partnership with this hotel
Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Joe Lavin, General Manager at Castle Hotel
Responded 16 Dec 2020
Thank you for your fantastic review! I know the team will love reading your kind words and we all look forward to welcoming you back very soon!
Read more
+1
Stayed here for one night to celebrate a birthday and wedding anniversary, car park to the rear and another in the front, they give you a permit to pop in your car during your stay, arrived slightly early but couldn’t check in until exactly 3pm. Once checked in after 3pm our deluxe room was very lovely, gorgeous decor and nice little lovely touches - chocolates, biscuits, rubber ducks, robes/slippers, good quality toiletries. The bed was amazing and so comfy, hotel is perfectly located for walking around Conwy and the area. Highly recommend and enjoyed our stay.
Read more
Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Joe Lavin, General Manager at Castle Hotel
Responded 4 Dec 2020
Thank you for your amazing review! I know our team will love reading you loved the little bit extra we've put into our rooms, and we all look forward to welcoming you back very soon!
Read more
We were very impressed with hotel and its warm and welcome atmosphere. The bedroom was very comfy, lovely large bathroom, but it was the generous touches that made our stay extra special with chocolates, biscuits and coffee machine. Staff were really friendly and meals taken were very tasty and well presented. Breakfast choice was extensive and lovely coffee served from the bar for breakfast was great.The corridors were very cosy with tiffany lamps and antique furnishings.
Read more
Date of stay: November 2020
Rooms
Service
Sleep Quality
Helpful
Response from Joe Lavin, General Manager at Castle Hotel
Responded 4 Dec 2020
Thank you for your amazing review! I know our team will love reading your kind words and we all look forward to welcoming you back very soon!
Read more
Booked for my wife’s birthday and stayed in a suite which was gorgeous. Also had an evening meal in the bar and breakfast in the room which was beautiful. All the staff were friendly and attentive. Definitely would recommend this hotel.
Read more
Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Joe Lavin, General Manager at Castle Hotel
Responded 2 Dec 2020
Thank you for your amazing review! I know our team will love reading your kind words especially during these challenging times. We all look forward to welcoming you back soon!
Read more
Drinks with family. Very high prices for speciality teas which had only had a glance at a teabag before being served. Service bit dodgy too as well as sign posting to get out and clean hands! Sat outside so can’t really comment on atmosphere. Expected more for the ££
Read more
Date of stay: September 2020Trip type: Travelled with family
Helpful
Response from Joe Lavin, General Manager at Castle Hotel
Responded 27 Nov 2020
We are all really sorry to read that you had a less than enjoyable experience with us. Our tea's are Tea Pig tea's and left in the pots for the guests, we don't take the bags out so that allows our guests to decide how strong they would like their tea, on a freshly brewed pot you would need to let the pot sit for a while to strengthen as with all freshly made teas. The COVID signs are a legal requirement in Wales and none of them tell any of our guests to get out? We have garden rules displayed that again, are part of the legal requirement in Wales that simply state chairs and tables cannot be moved around. We all know how much having to explain and enforce government regulations can impact on some of our guests expectations of service, and again we are sorry that this impacted your visit. We do hope we will see you return, perhaps in a time when the regulations ease a little.
Read more
PRICE RANGE
US$105 - US$207 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
castle hotel conwy
LOCATION
United KingdomWalesNorth WalesConwy CountyConwy
NUMBER OF ROOMS
28
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Castle Hotel
Which popular attractions are close to Castle Hotel?
Nearby attractions include Plas Mawr (0.06 km), The Albion Ale House (0.2 km), and Conwy Town Walls (0.3 km).
What are some of the property amenities at Castle Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Castle Hotel?
Top room amenities include a flat screen TV, a desk, and a walk-in shower.
What food & drink options are available at Castle Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Castle Hotel?
Yes, free parking, secured parking, and street parking are available to guests.
What are some restaurants close to Castle Hotel?
Conveniently located restaurants include Popty Conwy Bakery, Edwards Of Conwy, and Jalsa Tandoori Restaurant.
Is Castle Hotel located near the city centre?
Yes, it is 0.3 km away from the centre of Conwy.
Are any cleaning services offered at Castle Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Castle Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Castle Hotel?
Many travellers enjoy visiting Plas Mawr (0.06 km), Smallest House in Britain (0.1 km), and The Summit Complex (5.9 km).