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Castle Hotel

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Traveller (127)
Room & Suite (45)
Dining (19)
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Overview
  • Excellent61%
  • Very good28%
  • Average6%
  • Poor4%
  • Terrible1%
Travellers talk about
“lovely hotel”(29 reviews)
“haddock”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (499)
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494 results
Traveller rating
298
137
31
22
6
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Time of year
LanguageEnglish
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298
137
31
22
6
Show reviews that mention
All reviewslovely hotelshakespeare restauranthaddockhistoric buildinghigh streetbooked a tablefour poster bedbirthday treatnice bathroompoached eggscar parknear futureshort breakcooked to perfectionfirst floorexcellent stayan evening meal
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1 - 5 of 494 reviews
Reviewed 2 days ago via mobile

Where do I start? This will be the shortest review I leave! A group of my best friends and I popped in for a drink, 6 of us. Chose to sit out in the court yard as the bar STANK of stale fish. Ashtrays were...More

1  Thank Rachel H
Response from Joe L, General Manager at Castle HotelResponded yesterday

I’m very sorry that you had a less than satisfactory experience with us. We serve food in all our public areas and the smell of fresh fish would have been from one of our diners eating in the bar area. Our outside area is our...More

Reviewed 2 days ago

Visited on recommendation from a friend with nostalgic memories -- I think it must have been a long time ago ! The hotel is now looking very tired and badly in need of a revamp in public areas. Bar staff in matching tops but all...More

Thank Brian H
Response from Joe L, General Manager at Castle HotelResponded yesterday

Very sorry to read this and not a usual review. We value all our guest feedback and if there are areas we may have fallen short on this visit please be assured that they will be addressed. I’m not sure about the men’s room we...More

Reviewed 3 days ago via mobile

Just stayed one night but an excellent hotel with a lot of history and character. Great central location in the town with quick access to the castle and its walls as well as the waterfront area. Service staff were very helpful and friendly and the...More

Thank mailolstar .
Response from Joe L, General Manager at Castle HotelResponded 2 days ago

Thank you for your fabulous review and I know the team will love reading this! We all look forward to welcoming you back very soon!

Reviewed 3 days ago

We loved our visit to the Castle Hotel. The restaurant served top quality tastey dishes and the staff was extremely helpful! Each room is unique in design which contributed to a memorable experience in a unique hotel.

Review collected in partnership with this hotel
Thank jmorita
Response from Joe L, General Manager at Castle HotelResponded 2 days ago

Thank you for your great review! So nice to read the team excelled and we all look forward to welcoming you back very soon!

Reviewed 4 days ago

We were very pleased with our stay at the Castle Hotel and we will definitely be coming back later this year. Many thanks to the staff. The Castle Hotel is right in the centre of Conwy so you can walk to all the attractions etc....More

Review collected in partnership with this hotel
Thank stufarrell
Response from Joe L, General Manager at Castle HotelResponded 3 days ago

Thank you for your fantastic review! Great to read that our beautiful old building and enthusiastic team impressed. We love making regulars and it looks like we’ve done just that! We all look forward to welcoming you back very soon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$144 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$144 - US$221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (127)
Room & Suite (45)
Dining (19)
Questions & Answers
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pr0xim02
10 April 2018|
AnswerShow all 8 answers
Response from Joe L | Property representative |
Hi! You can request a rear room away from the street for extra quiet, however we do have a church clock! We don’t have a lift but do offer full luggage assistance to and from all bedrooms. We do say that the higher you go... More
0
Votes
pr0xim02
10 April 2018|
AnswerShow all 4 answers
Response from Joe L | Property representative |
im afraid we don’t have any ground floor rooms and no lift access as we are a historic hotel situated in the heart of a medieval town. There are 13 stairs to the first floor and we do have rooms situated at the top of these... More
0
Votes
SallyD8
26 January 2018|
AnswerShow all 4 answers
Response from TheCoachingInnGroup | Property representative |
Yes, there are a few rooms available
0
Votes
Room Tips
"Book directly with hotel as it’s cheaper"
Read review
"The deluxe double, room 301 was fabulous (as long as you don't mind stairs!)"
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"Ask for top floor, back side to get view of castle."
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"Our room on 2 nd floor nice and quiet"
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