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Worcester Whitehouse Hotel

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Traveller (142)
Room & Suite (239)
Dining (21)
Overview
  • Excellent30%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,141)
Filter reviews
1,125 results
Traveller rating
348
431
215
82
49
Traveller type
Time of year
LanguageEnglish
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348
431
215
82
49
Show reviews that mention
All reviewsleisure facilitiessteam roomopposite the train stationcar parkcentral locationtravelling by trainthird floorgood sizeper daylovely hotelafternoon tearestaurant staffhigh streetbusiness tripplenty of hot waterbreakfast was excellentsandwiches
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1 - 5 of 1,125 reviews
Reviewed 3 days ago

My wife and I spent 4 nights at this hotel during a convention being held at the nearby university arena. The weather was unusually warm for the area while we were there, which is obviously not the fault of the hotel, but the fact that...More

2  Thank NotAskingForMuch2011
Response from RachaelMitchell, General Manager at Worcester Whitehouse HotelResponded yesterday

Thank you for taking the time to provide feedback on your recent stay; I am sorry that it did not meet with your expectations on this occasion as a result of the lack of air conditioning and the limited number of power sockets in the...More

Reviewed 3 days ago

Have stayed here many times and being welcomed back in such a friendly and caring manor is what makes this Hotel stand out. All the staff, and I really do mean all, go out of there way to make you feel special. From front desk...More

1  Thank Neil-KAAG
Response from RachaelMitchell, General Manager at Worcester Whitehouse HotelResponded yesterday

Thank you so much for taking the time to leave your review. The team and I are delighted that you had an enjoyable return visit; it is always a pleasure to welcome you back. We are looking forward to seeing you again soon.

Reviewed 4 days ago via mobile

Never been to Worcester before, I was there on business trip and stayed overnight. The hotel staff were really helpful when I was checking in. The room needed a bit of updating, but was clean, tidy and a tad cosy. I ate out in the...More

Thank Petronella C
Response from RachaelMitchell, General Manager at Worcester Whitehouse HotelResponded yesterday

Thank you for taking the time to comment on your recent stay; I am pleased that you had an enjoyable visit and will certainly pass on your compliments to the reception team. I am sorry that the breakfast offered little choice for you on this...More

Reviewed 1 week ago

Because of the very mixed reviews, I drove to the Whitehouse Hotel on June 29th to make my booking for July 9th in person - email/mobile phone/credit card - all were noted down. Waste of time as when we turned up they had no record...More

Thank SteveMorton2013
Response from RachaelMitchell, General Manager at Worcester Whitehouse HotelResponded 5 days ago

I am extremely sorry that your recent stay did not meet with your expectations nor indeed our usual high levels of service. Upon investigating the problem with your room, it appears that when the room was cancelled on the 3rd party website it automatically cancelled...More

Reviewed 1 week ago

There have been a number of negative reviews about this hotel and they tend to raise the same points: in need of a refurb; noise; hot in the summer; lack of cleanliness. The first three points are, based on my experience over the past two...More

Thank minimouse10
Response from RachaelMitchell, General Manager at Worcester Whitehouse HotelResponded 1 week ago

Thank you for taking the time to comment on your recent stay; I am pleased that you enjoyed your time with us and will certainly pass n your compliments to the team who always appreciate when their hard work is recognised. We hope to have...More

View more reviews
About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$75 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$75 - US$175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (142)
Room & Suite (239)
Dining (21)
Pool & Beach (18)
Amenities (20)
Questions & Answers
Ask a question
janniegb
25 February 2018|
AnswerShow all 5 answers
Response from PeterCinLondon | Reviewed this property |
yes there was and tv, tea and coffee stuff etc I am sure if you needed anything they would have it and bring it to you eg iron etc
1
Vote
Chris S
19 January 2018|
AnswerShow all 10 answers
Response from DTWinfield1 | Reviewed this property |
Just towels
1
Vote
AliceT3
17 September 2017|
AnswerShow all 6 answers
Response from RachaelMitchell | Property representative |
Thank you for your enquiry with regards to bedrooms; we have a mix of single, twin, double and family rooms with some that interconnect. Your children are welcomed to use the pool (only) providing they are accompanied by an... More
1
Vote
Room Tips
"Stay somewhere else"
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"Top Floor has always been my personnel choice."
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"Rooms at the back, overlooking the car park are quieter than the front. But be careful, as some rooms just..."
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"Third floor south side"
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