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8/10/2017 9/10/2017
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    Castle Hotel Windsor MGallery Collection

    18 High Street, Windsor SL4 1LJ, England
    Hotel website
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    8/10/2017 9/10/2017
    US$222
    US$171
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    US$173
    US$173
    Traveller (400)
    Room & Suite (121)
    Dining (15)
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    Overview
    • Excellent48%
    • Very good32%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “car park” (162 reviews)
    “high street” (117 reviews)
    “bar manager” (22 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
    All hotel details
    Offers from Castle Hotel Windsor MGallery Collection
    Special Offer: CHEAPEST ONLINE RATES!
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    Macdonald Windsor Hotel
    2,887 reviews
    #1 of 19 hotels in Windsor
     
    The Oakley Court
    2,325 reviews
    #2 of 19 hotels in Windsor
     
    Holiday Inn Express Windsor
    566 reviews
    #8 of 19 hotels in Windsor
     
    Harte & Garter Hotel & Spa
    1,518 reviews
    #9 of 19 hotels in Windsor
     
    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (1,702)
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    551 - 555 of 1,611 reviews

    Reviewed 7 August 2015 via mobile

    The rooms are really nice and with a warm atmosphere. The stuff was quite kind. We did not have any breakfast, so I can't say anything about it. The hotel is at a good location next to the Castle and to the Old Town. I...More

    Thank Grigeli
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 13 August 2015

    Dear Grigeli Thank you for your very kind review of our hotel following your recent visit to us. I am delighted you enjoyed your stay with us and I will pass this onto the team. I am always very pleased when our guests take the...More

    Reviewed 7 August 2015 via mobile

    Mercure: reliably consistent wherever you are. Rang for a room at 3.30pm and arrived at 4.10pm. Limited parking as always in a tourist magnet city however a perfectly good space for my car right outside access stairs. Efficient check in and shown to compact but...More

    Thank thewhiteheadfamily
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 13 August 2015

    Dear thewhiteheadfamily Thank you for your excellent review of your visit to the Castle hotel in Windsor. I am delighted that you enjoyed your visit to us. I will pass on your comments to all the team who made your stay so enjoyable. I look...More

    Reviewed 4 August 2015

    Visited this hotel again (on our way to horse racing at Windsor). There have been many changes in the last 12 months since we last stayed there. Changes to Reception actually started on the day we arrived. All very mechanised with receptionist using a tablet...More

    Thank Terry H
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 13 August 2015

    Dear Terry H Thank you for taking the time to write a review following your visit to the Castle Hotel in Windsor. I am disappointed that you did not enjoy your stay in its entirety and my apologies for any shortcomings that you experienced. This...More

    Reviewed 3 August 2015

    The room was fine, a little bit small but not bad for the location, the bar and the bar staff were very good and the restaurant was OK. Breakfast was pretty standard fair but good nevertheless. Location in the centre of Windsor was excellent and...More

    Thank cherryDSA
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 4 August 2015

    Dear cherryDSA, Thank you for you feedback and recent review. Please accept my personal apologies that we did not deliver the right experience for you on this occasion. Please be assured I will follow up with the car park team on the point you raise...More

    Reviewed 3 August 2015

    We stayed overnight at the Mecure Windsor Castle Hotel. It is a fabulous hotel. Our room was beautifully decorated, the bed was sumptuous and the green merino throw a nice addition. The food and service, in the bar and at breakfast, was impeccable and that...More

    Thank Malcolm F
    Response from GMMercureCastle, General Manager at Castle Hotel Windsor MGallery CollectionResponded 4 August 2015

    Dear Malcolm, Thank you for your review and feedback. I'm delighted you found us a great place to stay and will be pleased to share all of your feedback with the team. I hope we can welcome you back to Windsor in the near future....More

    Macdonald Windsor Hotel
    2,887 reviews
    #1 of 19 hotels in Windsor
     
    The Oakley Court
    2,325 reviews
    #2 of 19 hotels in Windsor
     
    Holiday Inn Express Windsor
    566 reviews
    #8 of 19 hotels in Windsor
     
    Harte & Garter Hotel & Spa
    1,518 reviews
    #9 of 19 hotels in Windsor
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$161 - US$316 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Windsor
    • #3 Romantic Hotel in Windsor
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 108
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Berkshire >
    • Windsor and Maidenhead >
    • Windsor
    • Also Known As
    • Mercure Castle Windsor Hotel Windsor ,
    • Accor Castle Windsor ,
    • Mercure Windsor
    Add Photo Photos
    Traveller (400)
    Room & Suite (121)
    Dining (15)
    Pool & Beach (1)
    Hotel & Grounds (292)
    Bathroom (18)
    Business Centre & Event Rooms (6)
    Nearby
    Harte & Garter Hotel & Spa
    1,518 reviews
    .12 km away
     
    The Oakley Court
    2,325 reviews
    4.60 km away
     
    Holiday Inn Express Windsor
    566 reviews
    .84 km away
     
    Macdonald Windsor Hotel
    2,887 reviews
    .06 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Happydavies
    31 July 2017|
    AnswerShow all 2 answers
    Response from VFilip | Reviewed this property |
    yeah
    0
    Votes
    chilled2016
    5 May 2017|
    AnswerShow all 5 answers
    Response from davidallenashcroft | Reviewed this property |
    Yes parking is available but it costs £20 which in my view was the only negative. Unfortunately all other car parks are similar price and therefore there isn't much choice
    1
    Vote
    judyasingleton
    3 March 2017|
    AnswerShow all 3 answers
    Response from Fraser P | Reviewed this property |
    Hi, yes there are twin beds in some rooms. On the booking sites they often only appear as queen rooms but if you email the hotel or phone they can make a queen room into two singles. Sometimes next to each other but can be... More
    0
    Votes
    Room Tips
    "Rooms at the back may be quieter although no problem really with higher rooms facing the high street"
    Read review
    "Avoid room 201 and ask for last floor"
    Read review
    "Ask for the room with the high street view to see the changing of the guard"
    Read review
    "Be aware of no elevator"
    Read review
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