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Castle Hotel Windsor MGallery Collection

Orbitz.comUS$143*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$212*
US$143*
US$212*
US$142*
US$212*
US$142*
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Castle Hotel Windsor MGallery Collection
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1,595 Reviews from our TripAdvisor Community

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Showing 1,512: English reviews
Leicester, United Kingdom
Reviewed 9 March 2015

Stayed here for mine and my partners anniversairy, hotel was very clean and quiet staff were lovely and very friendly and the location was fab. Definitely looking at staying here again. Only downside was that it was a bit loud outside in the morning as there were lots of tourists getting on coaches etc.

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Helpful?
Thank Arra B
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Bobin B, Thank you for your review and I was delighted to read that you are definitely looking to stay with us again. I hope this is the case and that we see you again soon in Windsor. Kind Regards, David Hayden General Manager

Edinburgh, United Kingdom
Reviewed 9 March 2015

We stayed here for two nights with our sons (15 & 21) for my husband to receive an OBE from the Queen at Windsor Castle. The hotel was in a great location - less than 5 minutes walk from the castle, a bit further to the river and railway station. Reception staff helped us to our room with our cases...

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Helpful?
Thank 1984abrcem
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear 1984abrcem, Thank you for your review from your recent stay with us. I was delighted to read you had a great stay with us during your investiture celebrations, please be assured I will follow up on the points you raise about breakfast in both the restaurant and room service and address this with the team to ensure we put...

London, England, United Kingdom
Reviewed 8 March 2015 via mobile

Five of us stayed here for a girly weekend. Rooms were comfortable- free bottled water. Hotel staff were friendly and a few nice touches for my sister in law who's birthday we were celebrating- which we really appreciated. We didn't have breakfast here but we did have afternoon tea which was nice too. Great central location with on site parking...

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Helpful?
Thank Amanda S
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Amanda S, Thank you for your feedback following your recent girly weekend with us. Thank you for your positive comments which I will be delighted to share with the team. I hope we can welcome you all back to Windsor in the near future. Kind Regards, David Hayden General Manager

London, United Kingdom
Reviewed 7 March 2015

Just a quick one night stay after a long flight back to the UK, this fantastic hotel is within easy reach from Heathrow and was a perfect rest stop after a super long flight. Room 107 is a suite with a lounge and bedroom separated by a small corridor from which you access the bathroom. The lounge overlooked the front...

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Helpful?
Thank KikiBNZ
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear KikiBNZ, Thank you for your recent review, positive comments and recommendation following your stay with us. I will be delighted to share your feedback with the team who I know will be encouraged by this. I hope we can welcome you back to Windsor in the near future. Kind Regards, David Hayden General Manager

Basildon, United Kingdom
Reviewed 6 March 2015

The Hotel staff are very friendly. The Hotel is beautiful and luxurious, The restaurant is amazing, food is great and very reasonably priced. My husband and I stayed here for a weekend break we requested a room over looking the high street which we got, we could also see some of Windsor castle. The room was well equipped and comfortable....

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Helpful?
Thank cherylhessex
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear cherylhessex, Thank you for your review and recommendation following your recent stay with ourselves. I hope we can welcome you back to Windsor again in the near future. Kind Regards, David Hayden General Manager

essex
Reviewed 2 March 2015

We were given a voucher for afternoon tea and a visit to the castle, so we decided to stay for the weekend, and glad we did. When we arrived we were greeted by Aaron, so helpfull, so enthusiastic. We were upgraded to a suite, with full compilmentary wine and drinks. Yes the Hotel is a bit tired, but if you...

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Helpful?
Thank billgree
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear billgree Thank you for your very kind feedback. I thank you also for your personal comments about Aaron at reception. I will pass this onto all the team who made your stay enjoyable. I look forward to welcoming you back to the Mercure Castle Hotel in the Summer. Kind regards David Hayden General Manager

Manchester, United Kingdom
Reviewed 26 February 2015

Booked and executive room here and enjoyed the large bedroom and adjoining sitting room. Not only was there complimentary tea and coffee but also wine and soft drinks in the large fridge in the room. The staff were all really helpful and pleasant especially Alec? who chose excellent wines by the glass when we were too tired to make our...

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Helpful?
Thank Susan R
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear SusanR636 Thank you for taking the time to post a review of your stay at the Mercure Castle Hotel. I am delighted that you enjoyed the experience and found the staff friendly and helpful. I will pass on your comments to all the team but especially to Andi in the Bar and thank you again for these. I look...

Reviewed 23 February 2015

I stayed here with my wife in late February whilst exploring Windsor. The hotel itself is well situated and is very close to the Castle and the train station. The staff were very friendly at check-in as well as during breakfast. The breakfast offering was very good and set us up nicely for the day. The room, on the other...

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Helpful?
1Thank James P
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear James P Thank you for taking the time to write a review following your recent visit to Windsor. I am delighted that overall you enjoyed your stay with us and found the staff friendly and helpful. I can also inform you that we will be starting our refurbishment of our bedrooms in the coming weeks which will help alleviate...

Uxbridge
Reviewed 23 February 2015

We went to a ladies night this weekend, food was outstanding, excellent service, friendly staff, a great night was had by all. I would highly recommend this hotel. Lovely venue for weddings, parties or just a meal out. I also got married here in November 2013 and the staff remembered me! All staff are lovely especially Namit and Andy who...

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Helpful?
1Thank kelrichUxbridge
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear KelrichUxbridge Thank you for your feedback on your recent visit to our hotel. I am delighted that you had a good time at the Ladies night and that you found the service and staff excellent. I look forward to welcoming you back to the Mercure Castle Hotel in the not too distant future. Kind regards David Hayden General Manager

Slough, United Kingdom
Reviewed 23 February 2015

Fantastic Ladies night at this hotel, great staff and great food. very helpful and excellent standard. would defiantly recommend this it .great evening had by all. had a wedding here previously last year was a fab day!

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Helpful?
1Thank lindsey250
GMMercureCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear lindsey250 Thank you for taking the time to write a review of your visit to us. I am delighted that you enjoyed your stay and thought the food and staff execellent. I hope to be able to welcomng you back in the not too distant future. Kind regards David Hayden General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Castle Hotel Windsor MGallery Collection is a 108 room, 4 star hotel located in Windsor, close to the main gates of Windsor Castle and grounds which is only a few minute's walk. Your hotel booking can include traditional or contemporary rooms, all with internet access and minibar. The Eighteen Restaurant has an award-winning a la carte menu, and Bar18 is perfect for coffee or cocktails. There are 12 fully-equipped event spaces for weddings or presentations. ... more   less 

Additional Information about Castle Hotel Windsor MGallery Collection

Address: 18 High Street, Windsor SL4 1LJ, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: €134 - €298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Hotel Windsor MGallery Collection 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Mercure Castle Windsor Hotel Windsor
Accor Castle Windsor
Mercure Windsor
Hotel Style:
#3 Luxury Hotel in Windsor
#3 Romantic Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Castle Hotel Windsor MGallery Collection staff and other travellers.
17 questions
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Dover, United Kingdom
Melbourne, Australia
Saltash, United Kingdom
London, United Kingdom
2 months ago

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Questions? Get answers from Castle Hotel Windsor MGallery Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to stay in the Castle Mews”
DaFeng, 26 Apr 2017 | Read review
“Get there early for a parking space. Great facility to have but in high demand.”
debbie2618, 23 Apr 2017 | Read review
“Choose a superior room with a king size bed and go for a room that's not on the 1st floor.”
Thumberlina2009, 22 Apr 2017 | Read review
“Dont think all rooms have walk in shower so best to contact hotel to meet your needs”
Mathern2015, 7 Apr 2017 | Read review
“Ask to not be in the annex, staff didn't know where our room was!”
Char21A, 5 Apr 2017 | Read review
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Orbitz.com
US$143* /night
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MGalleryUS$142
Hotels.comUS$142
TripAdvisorUS$143
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Prices are for 1 room, 2 adults
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