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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,779 Reviews from our TripAdvisor Community

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Showing 2,710: English reviews
Hayling Island
Reviewed 12 April 2016

We chose the hotel through Secret Escapes and we were not disappointed. We were upgraded and treated really well which made our anniversary really special. Will definitely return. Windsor is a lovely city and seeing the changing of the guard from our bedroom window topped the day

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Helpful?
Thank BeadleHaylingIsland
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review of the Macdonald Windsor following your recent stay to celebrate your anniversary. I was delighted to learn of your enjoyment and that the team looked after you so well! It was a pleasure to hear about your positive experience and I really appreciate you taking the time to share your view of the...

Long Grove, Illinois
Reviewed 11 April 2016

Located in the heart of Windsor directly across from the Castle. Walk to everything. Beautiful modern hotel with great service! I'm guessing it was remodeled quite recently. If you need to park your car, call ahead to make sure there is room.

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1Thank funguylonggrove
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to review the Macdonald Windsor Hotel following your recent stay. I was delighted to note that you had such an enjoyable stay, especially our location and the service from the team. We hope to welcome you back soon! Best wishes Paola Cassotti General Manager

Bracknell, United Kingdom
Reviewed 11 April 2016

As a surprise birthday present my wife booked a one night stay at our favourite hotel. When we arrived at the hotel the porters at the car park valet - parked my car without me having to request it. On arrival at reception we discovered that we had been upgraded to an executive suite. Throughout our stay the staff could...

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Helpful?
Thank William C
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit to celebrate your birthday! I was really pleased to learn that the team looked after you and you enjoyed your room. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Hants
Reviewed 11 April 2016

This hotel is deceptively big, very modern and has a certain quality about it that is rare for a town building of this age. From the moment you walk through the revolving doors it becomes obvious it is worth every penny. Staff are friendly and the rooms are second to none. Small little touches like robes, bottled water, Nespresso machine...

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Helpful?
Thank marcpU3840GB
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Paola Cassotti General Manager

Sutton Coldfield, West Midlands
Reviewed 11 April 2016

We stayed at the MacDonald Windsor, for a long weekend, the hotel is in the perfect position, the hotel is very attractive, spotlessly clean, with a real relaxed atmosphere. All the staff were attentive, very friendly and efficient, I look forward to staying here again soon.

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Thank Tony A
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay and the team were attentive, friendly and efficient. We look forward to welcoming you back soon. Best wishes Paola Cassotti General Manager

Benfleet, United Kingdom
Reviewed 11 April 2016

Stayed for 1 night, Saturday at this Hotel. Would definitely go back. All staff very very nice and nothing is to much trouble. Location very good, very clean. Had a meal in the Steak Restaurant in the evening which was lovely. All waiting staff polite and informative on the menu.

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Helpful?
Thank Gemma B
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We look forward to welcoming you back! Warm regards Paola Cassotti General Manager

Reviewed 11 April 2016

Good hotel in a great location. Ideal for a few days visiting Windsor with the Castle, Theatre, river and shops all within easy walking distance. Excellent breakfast and helpful staff. Highly recommended.

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Helpful?
Thank Andy M
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thanks for taking the time to review the hotel following your recent visit. I was really pleased to learn that you enjoyed your stay. We appreciate the recommendation and look forward to welcoming you back! Warm regards Paola Cassotti General Manager

.
Reviewed 11 April 2016

The hotel is fabulous the staff are friendly and helpful. the location is great we had a great time. we would highly recommend to anybody. The rooms are very comfortable very clean and modern. The breakfast was excellent and the waiting staff very very good can't wait to go back

Review collected in partnership with this hotel
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Helpful?
Thank Y4888KIjuliec
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team. We appreciate the recommendation and look forward to welcoming you back! Best wishes Paola Cassotti General Manager

Abingdon, Oxfordshire
Reviewed 11 April 2016

Hotel was lovely..... excellent location very good breakfast staff very friendly couldn't do enough to help! My pet hate in hotels is UHT milk and was delighted to see a little sign that said fresh milk was available!! We really enjoyed our stay, I did however find it very cheeky to be charged £3 to pay by debit card !!!!!

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1Thank sarahbE304SR
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest I was pleased to learn that you had an enjoyable stay with us at the Macdonald Windsor Hotel recently. I was however sorry to note that you were unhappy with the fee incurred when using your credit card. Owing to the costs charged to Macdonald Hotels by credit card companies, we as a company have felt that there...

Berkshire, United Kingdom
Reviewed 11 April 2016

Lovely hotel and situation great for shopping. Great restaurants near by and staff very helpful . Suites at the front are beautifully appointed , sadly lacking a bath tub and for such a large room it really needs one !

Review collected in partnership with this hotel
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Helpful?
Thank Melanie H
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for your review. I am glad you enjoyed your stay with us and appreciate your helpful feedback. We hope to welcome you back soon. Best wishes Paola Cassotti General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: €159 - €321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Family Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
13 questions
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London, United Kingdom
Chelmsford, United Kingdom
8 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor rooms are the best view of the castle”
Rubydavejoseph, 24 Apr 2017 | Read review
“Room 306 is very comfortable with a great view of the crooked house!”
Clowny45, 19 Apr 2017 | Read review
“We had a wonderful room on the fourth floor that was very quiet.”
TheOldMacs, 7 Apr 2017 | Read review
“406 has a balcony and views over Main Street and Windsor”
Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
ernieking, 17 Mar 2017 | Read review
5 of 5