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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,778 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed here on business and was extremely satisfied with both the service of the staff and their professionalism. The quality of the room was also excellent. (Room was a bit small, however). Would definitely stay here again.

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Thank Tom M
Ipswich, United Kingdom
Reviewed 4 days ago NEW

My husband and I visited this hotel over easter. First impressions were good very clean and staff polite. We booked an evening meal for 8pm and this is where the problems began. I asked for some tap water for our table and got a bottle of sparkling water. We ordered our meals i asked for soup and was brought scotch...

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Thank Horseworld101
Lincolnshire
Reviewed 5 days ago NEW

This is a fantastic hotel.. The staff are so friendly and welcome you with a warm smile. This was our second time staying here and it will not be our last! Thank you to all the staff who made our stay so wonderful and many thanks for the Prosecco and cakes - such a fantastic surprise! The bed was so...

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Thank Clowny45
Reviewed 1 week ago via mobile

Stayed here for 2 nights. Room facilities was good, bed very uncomfortable & didn't have a good sleep. Breakfast was shocking - we waited 40minutes for our food and when it came it was like a kids portion. All breakfast area was dirty, tables not been cleared & no service at all from the team. Other tables also complained &...

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Thank Rakesh M
A TripAdvisor Member
Level Contributor
4 reviews
4 hotel reviews
1 helpful vote
Reviewed 1 week ago via mobile

Brought my husband here for my husbands birthday, fantastic price for a great hotel. Great views, lovely and atmospheric bar and lobby, staff were very friendly and welcoming. Will definitely be returning here!

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Thank A TripAdvisor Member
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Guest Thank you for taking the time to submit your review of the Macdonald Windsor Hotel. I was really pleased to learn of your enjoyment and especially that you felt so well looked after by the team. We appreciate the recommendation and look forward to welcoming you back! Best wishes Philip Lewis General Manager

Potters bar
Reviewed 1 week ago via mobile

We booked at the last minute as we had previously booked another hotel in Windsor which was awful! As bad an experience as we had at the previous hotel, this was amazing from start to finish. Staff were very polite, accommodating, hotel decor beautiful, rooms were modern, clean and perfect for overnight stay, bed was very comfortable, shower superb! For...

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Thank Nickipett
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Nickipett Thank you for submitting your review of your experience following your stay at the Macdonald Windsor Hotel. I enjoyed reading your review and appreciate the helpful details you provided. It is lovely to receive feedback of this nature and the team are always encouraged by it. We appreciate the recommendation and look forward to welcoming you back soon!...

Nottingham, United Kingdom
Reviewed 1 week ago

Thank you to the staff at MacDonald Windsor Hotel for such a great evening; my husband and I dined at the Scottish Steakhouse and really enjoyed our experience. The food was delicious; a lovely menu with good quality ingredients, enough choice and not too messed about with! The service was just right, friendly, helpful staff made us feel comfortable for...

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Thank travelady2017
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear travelady2017 Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay and I will ensure the team here get the credit they deserve. I appreciate the recommendation and look forward to welcoming you back to the hotel soon. Kind regards, Philip Lewis General Manager

Westcliff-on-Sea, United Kingdom
Reviewed 1 week ago

What an amazing experience we had at the Macdonald Windsor Hotel. Our stay was faultless and we felt very well looked after from the moment we arrived, to the moment we left. Monika at reception was very helpful, as were her colleagues, who paid great attention to the needs of their guests and provided an excellent service. The hotel is...

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Thank NBrad74
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear NBrad74 I am delighted you had such a positive stay with us recently and appreciate you taking the time to write your review. I will be pleased to share your feedback with the team as I know they will be encouraged by it. We look forward to welcoming you back soon. Warm regards Philip Lewis General Manager

Haute-Savoie, France
Reviewed 1 week ago

This was not a bad stay but still disappointed. First, I was really annoyed with the intensity of the "fragrance" smell in the lobby, I know this is the new trend to create an olfactive signature to places like hotels or boutiques but here, the worry is that it's far too strong! Then, I have been given a" no-view" room...

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1Thank Sophiedesmontagnes
Caterham, United Kingdom
Reviewed 2 weeks ago

This hotel is located perfectly for Windsor attractions, it is essential to book parking if required as they provide valet parking. The hotel is stylish, modern, clean and provides a comfortable base, this is a 'corporate' hotel not really for a romantic getaway as when we stayed it was mainly business clientele. The staff are very helpful and friendly and...

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Thank Bintravellin
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Bintravellin Thanks for taking the time to review the Macdonald Windsor Hotel following your recent visit. I was really pleased to learn that the team looked after you and you enjoyed our location and decor. We appreciate the recommendation and look forward to welcoming you back! Warm regards Philip Lewis General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: €160 - €322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Family Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
13 questions
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London, United Kingdom
Chelmsford, United Kingdom
7 months ago

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 306 is very comfortable with a great view of the crooked house!”
Clowny45, 19 Apr 2017 | Read review
“We had a wonderful room on the fourth floor that was very quiet.”
TheOldMacs, 7 Apr 2017 | Read review
“406 has a balcony and views over Main Street and Windsor”
Flotink, 22 Mar 2017 | Read review
“We were on the third floor quiet overlooking the town noisy if window open”
ernieking, 17 Mar 2017 | Read review
“Sign up as member”
802junk, 15 Mar 2017 | Read review
5 of 5