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Macdonald Windsor Hotel

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Macdonald Windsor Hotel
Macdonald Windsor Hotel
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2,699 Reviews from our TripAdvisor Community

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Showing 2,634: English reviews
Shoeburyness
Reviewed yesterday NEW

I love Windsor, with its castle and its attractive river and its restaurants and its history and its buzz even on the darkest weekend of January. And the McDonald is Windsor Central. We arrived at lunchtime, car duly disposed of into the underworld (expensive, but hey) (I mean the parking). Nice lunch at Bella in the station, with wine, enjoy...

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Helpful?
Thank Ian P
Sevenoaks, United Kingdom
Reviewed 2 days ago NEW

we can never fault this hotel no matter how many times we stay. That why we always keep coming back. So we felt it was time to let everyone else know about ourt wonderful experiences. Perfectly located right on the door steps of Windsor castle. I know of a couple of rooms that have views over looking the castle. Great...

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Thank 900mez333
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great location and hotel is modern and well appointed. We experienced some issues that mean I couldn't recommend. Firstly the room was small and poorly designed. For example the wardrobe was too small to hang full length clothes. Long black hair in the bathroom shows that cleaning was not up to scratch. We didn't eat at the hotel other than...

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Helpful?
Thank ctid22
Burton-on-trent
Reviewed 6 days ago NEW

A first visit to this hotel for us, but it won't be the last. Great staff, from the moment you pull up to the moment you leave. The breakfast was up to the usual high MacDonald standard, we did n't use the restaurant except for breakfast, but the menu looked great. Room was excellent, but I thought the overnight parking...

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Helpful?
Thank Steve J
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Steve J Thank you for taking the time to complete a review of the Macdonald Windsor Hotel following your stay with us. I am pleased that you enjoyed your stay, particularly the service from the team and your breakfast experience. I was sorry to note that you were disappointed with the parking charge. Parking is limited in Windsor, and...

Reviewed 6 days ago NEW

The hotel street view does no justice to a 'jewel' of this hotel in Windsor. Beautifully aesthetic in all public areas and bedrooms, with a warm but modern feel. The front of house staff were very welcoming and professional, Andrea specifically so. Cleanliness of the hotel and all its facilities is exceptional. Luxury is paramount in the size and décor...

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Helpful?
Thank SaLeanne
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear SaLeanne Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoyed your visit - particularly the atmosphere and cleanliness of the hotel. I am delighted that Andrea and the team were welcoming and professional, and I will ensure they get the credit they deserve. I look forward to welcoming you back...

Poole
Reviewed 1 week ago via mobile

A stay over Christmas: the staff excelled themselves which made it for us. The room was large the shower huge but the floor boards creaked a bit also the room was a bit cold but these are quibbles. Stay there and enjoy.

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Helpful?
Thank Davidofpoole
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear Davidofpoole Thank you so much for your review of our hotel following your recent stay. I’m pleased you enjoyed your visit - particularly your room and the service from the team. I will ensure they get the credit they deserve. I appreciate your helpful feedback and look forward to welcoming you back soon. Kind regards, Philip Lewis General Manager

Herts
Reviewed 1 week ago

We have stayed at The Macdonald Windsor on 10 occasions now and always have a wonderful time! The staff are welcoming,friendly, helpful and work extremely hard to provide excellent customer service. We stayed in the Peridot Suite which was a lovely spacious room, on the 3rd floor, overlooking The Guildhall. As always breakfast was delicious and plentiful with first class...

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Helpful?
Thank June G
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear June G Thank you so much for your review of our hotel following your recent stay - I am delighted to learn that this was your 10th stay! I’m delighted that you enjoyed your visit and I will ensure the team get the credit they deserve. I look forward to welcoming you back soon! Kind regards, Philip Lewis General...

Norfolk, United Kingdom
Reviewed 1 week ago

Lovely hotel with staff that really know how to give service. Nothing too much trouble & always a smile. Executive rooms are plenty large enough with lots of luxuries to enjoy including a super shower room. Beds very comfortable. Afternoon tea a real treat.

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Helpful?
Thank PCMMTC
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear PCMMTC Thank you so much for your glowing review of our hotel. I’m delighted you enjoyed your stay - particularly your afternoon tea experience, executive room and the service you received. I will ensure the team get the credit they deserve. I look forward to welcoming you back soon! Kind regards, Philip Lewis General Manager

Ontario, Canada
Reviewed 1 week ago

We have now stayed here 3 times, when arriving or departing from Heathrow, which is a 20 minute drive away. This hotel is understated, with excellent rooms, food and service. The hotel is on the main street in Windsor, about 5 minutes walk from the Castle and dozens of pubs and restaurants.

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Helpful?
Thank chrisandrod
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear chrisandrod Thank you so much for your review of our hotel - it is lovely to welcome you for the third time. I’m pleased you enjoy your visits - particularly our rooms, food and service. I will ensure the team get the credit they deserve. I look forward to welcoming you back soon. Kind regards, Philip Lewis General Manager

Canterbury, United Kingdom
Reviewed 2 weeks ago

We were here for one night over the Christmas period. We reserved parking at the hotel which was £30 for the night but you can leave the car there all day even after you checkout. We couldn't find the parking or anywhere on the website which explains how you actually get to their car park. We had to call them...

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Helpful?
Thank DanielleButton
GM_Windsor, General Manager at Macdonald Windsor Hotel, responded to this review

Dear DanielleButton Thank you for your review of the Macdonald Windsor following your recent stay. I am really pleased that you enjoyed your experience overall, however I was sorry to learn that you were not offered a pillow menu and there was a fault with the shower in your bathroom. Please be assured that I have shared your feedback with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Caleys Lounge
Caleys Lounge
Cuisines: British, Pub
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Coveted with a multitude of awards for exceptional customer service and sustainability, the four-red star Macdonald Windsor Hotel is must-stay hotel in the heart of Windsor. Ideally located 2 minutes' walk from the gates of Windsor Castle and in the centre of the shopping parade, Macdonald Windsor Hotel is the perfect base offering you the most comfortable beds in town. The Royal Borough is home to some of the UK's best known attractions such as Windsor Great Park, Legoland and Savill Gardens, not to mention being just 40 minutes away by train from the heart of our capital; London. And when the day of exploration or work is done and you retire to your room, make sure you indulge on one of the finest steaks, prepared using 21-day aged Aberdeen Angus steak and complimented by a glass of delicious red straight from our AA-rosette awarded Scottish Steak Club restaurant. For bugm.wisiness meetings and conferences, our flexible and accessible meeting space for up to 150 delegates is just the ticket and our Meeting's all-inclusive delegate package with dedicated meeting support helps ticks all of your event objectives. ... more   less 

Additional Information about Macdonald Windsor Hotel

Address: 23 High Street, Windsor SL4 1LH, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Windsor
Price Range: €136 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Macdonald Windsor Hotel 4*
Number of rooms: 120
Reservation Options:
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Hotel Style:
#1 Family Hotel in Windsor
#1 Luxury Hotel in Windsor
#1 Romantic Hotel in Windsor
#1 Green Hotel in Windsor
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Questions & Answers

Here's what travellers have asked, with answers from Macdonald Windsor Hotel staff and other travellers.
11 questions
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Chelmsford, United Kingdom
4 months ago
London, United Kingdom
California

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Questions? Get answers from Macdonald Windsor Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a lovely room high up in the hotel with a view over the hills and the great park”
 of 5 bubbles ianp848, 17 Jan 2017 | Read review
“Purle suite +++++”
 of 5 bubbles 900mez333, 16 Jan 2017 | Read review
“We were on the 5th floor, with a good view over Windsor and a partial view of the castle.”
 of 5 bubbles 71stephenj, 12 Jan 2017 | Read review
“Peridot Suite was Beautiful!”
 of 5 bubbles JuneG194, 9 Jan 2017 | Read review
“Go for the Executive Double.....it's worth it!”
 of 5 bubbles PCMMTC, 9 Jan 2017 | Read review
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