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The Thames Riviera Hotel

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646 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Reviewed 20 January 2017

The Hotel was clean, and the free WiFi is a bonus. I was lucky enough to be booked into a Family room with views over the Thames. The room was large with a sofa, desk and large double bed. The room was nicely furnished and the toiletries provided were excellent. Cooked breakfast was not available at 7am a couple of...

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Helpful?
Thank Netcom63
Management response:

On behalf of all the staff, we are delighted you enjoyed your stay and look forward to welcoming you again to the Thames Riviera Hotel. Thank you.

Darwen, United Kingdom
Reviewed 12 January 2017

The venue was spacious for a large party for Xmas Lunch and the food was decent considering it was a large group (over 20). The staff seemed to cope very well to fit in with the unusual timings of the service to fit in the organised activities, and we had plenty of space around - the weather being very unseasonal...

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Helpful?
Thank LancsDuo
Management response:

On behalf of the staff, it was a pleasure meeting you all and we are delighted you enjoyed your day. Thank you so much.

Reading, United Kingdom
Reviewed 10 January 2017

We checked in around five pm and we were allocated a gorgeous room with a bay window, you could see the river. The room was clean and well equipped, only a shower but that suited us. The bar was very lively and reasonably priced. We didn't eat there even though breakfast was included in the room but that was only...

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Helpful?
Thank VPB_13
Management response:

It was a pleasure welcoming you to the Thames Riviera Hotel and we look forward to meeting you again in the future. Thank you.

Hertfordshire, United Kingdom
Reviewed 9 January 2017

I booked a double room in September 2016, for a one night stay on December 17, 2016, as my son in law was celebrating his 50th birthday and the hotel was walking distance to the venue where the celebration was to be held. The booking was done through Booking.com. On the morning of 17th, I received a telephone call from...

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Helpful?
Thank winifredjay
Management response:

Dogs are not allowed in the hotel, yet I noticed when the dog was lying in the bar he was fast asleep, attired with a Santa hat, fully unaware of the seasonal activity all around. I can only apologise for the confusion in communication between the different departments within the Hotel. Thank you.

Isle of Wight, United Kingdom
Reviewed 7 January 2017

We stayed at the Thames Riviera hotel, NOT to be confused with the Thames Hotel which we had found quite inferior the previous week, just a few days after Christmas. We were greeted somewhat over enthusiastically by the receptionist who made the assumption that we were in Maidenhead to continue partying. We were actually on our way home from a...

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Helpful?
Thank RLG324
Management response:

We look forward to welcoming you back to the Thames Riviera Hotel. Your comments about the breakfast have been duly noted. Thank you for taking the time in submitting your observations, much appreciated.

Windsor, United Kingdom
Reviewed 7 January 2017

What a dump...yet in summertime a fabulous outdoor setting alongside the river Thames..A Groupon" treat" of afternoon tea with prosecco....such a missed opportunity of lack-lustre service,no evident management,cold and scruffy appearance and without character,bright lights like a bus station in atmosphere with dark, chipwood type scruffy tables left uncleared.The event consisted of thick-cut wafer thin jelly ham type sandwiches, and...

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Helpful?
3Thank bobp46
Management response:

I am sorry I did not get the opportunity to meet with you when you visited the Blue River Cafe for afternoon tea. We have recently made some significant changes to the cafe and afternoon tea, hopefully you will take the opportunity to revisit in the near future. Should you wish to speak to me in advance,please do not hesitate...

London, United Kingdom
Reviewed 29 December 2016

This hotel is in a lovely position. The rooms we occupied were good, nothing really special but okay, clean and quite large. What lets this hotel down are the staff. We found two or three worked hard and tried their best to be helpful but the rest just did not care. On our first evening meal we had to continually...

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Helpful?
1Thank Tony H
Grimsby, United Kingdom
Reviewed 27 December 2016

Poor attitude jobs worth,same woman as the last review.needs a total revamp the place is past its best .menu very limited,no atmosphere .No air con Pemp hard to regulate.have stopped in nicer b and bs in Blackpool ..................

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Helpful?
1Thank mlyd5
Reviewed 19 December 2016 via mobile

I'd steer clear of this establishment; a great setting with no depth. A lack lustre environment (surprising, considering the associated festive season). You'd be better off spending your money else where. The woman presenting front of house has a terrible attitude and doesn't understand 'customer service'. Our evening was ruined due to poor administration and total disregard for Trading Standards...

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6Thank nathalie l
Reviewed 15 December 2016

I was on a business trip and the place was of a reasonable price given it was half term and everywhere is Windsor was over priced. The hotel was only 15-20 mins to Windsor in the car which was handy. My room was in the annex building room 410. The room was clean and well presented if you didn't look...

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Helpful?
Thank Vosy G

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Situated on the banks of the River Thames by Maidenhead Bridge, this splendid Edwardian building provides the gateway to Maidenhead, just half a mile away. Car parking for guests. Housing a total of 52 bedrooms, with 18 situated in the Waterside Lodge which is sited to the rear of the main building. Many of the well appointed bedrooms offer superb river views and others balconies, which overlook the terraces and River Thames. The Hotel has a renowned restaurant and bar in The Blue River Cafe which has been the place to be for over a decade with its fantastic food and lively atmosphere. ... more   less 

Additional Information about The Thames Riviera Hotel

Address: The Bridge Bridge Road, Maidenhead SL6 8DW, England
Region: United Kingdom > England > Berkshire > Windsor and Maidenhead > Maidenhead
Price Range: €47 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Thames Riviera Hotel 3*
Number of rooms: 52
Reservation Options:
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Also Known As:
Thames Riviera Maidenhead
Thames Riviera Hotel
The Thames Riviera Hotel Maidenhead, Berkshire
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Questions & Answers

Here's what travellers have asked, with answers from The Thames Riviera Hotel staff and other travellers.
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Slough, United Kingdom
London, United Kingdom

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Questions? Get answers from The Thames Riviera Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't bother”
 of 5 bubbles Daisyandbella, 12 Feb 2017 | Read review
“Book the Premier Inn!”
 of 5 bubbles hanniebr, 22 Jan 2017 | Read review
“Second floor with the bay windows”
 of 5 bubbles VPB_13, 10 Jan 2017 | Read review
“Rooms in the lodge are larger and quieter”
 of 5 bubbles winifredjay, 9 Jan 2017 | Read review
“Try to get a room in the main building rather than to annex”
 of 5 bubbles 442tonyh, 29 Dec 2016 | Read review
5 of 5